System Administrator Resume Profile, VA - Hire IT People

CAREER SUMMARY

Twenty years Desktop Support experience in troubleshooting hardware and software, hardware and software installations for a Fortune 100 manufacturing client with multiple client platforms
Deployment/PC Refresh Project technical support lead, created tools that facilitated the deployment of over 1000 PCs Desktop and Laptops in 2 months.
Server builds, maintenance, upgrades, Hardware and OS
Data Center mid-range off-site tape rotation and BUR Symantec Netbackup
Provided on-site desktop support to Engineering, Manufacturing, Internal Employees and the CEO, and senior executives, allowing the customers to utilize the most cost efficient technology with minimal downtime.
Cloud Services, Data Center Services-Support Center Helpdesk, Exchange / Blackberry Team Lead

TECHNICAL SKILLS

Windows7/Vista/XP/2000/NT	Microsoft Exchange 2007, 2010
MS Server 2008/2003/2000	Mac OS X, Mac OS 9 Classic
MS Office all	BrightStor/ARCserve BUR
Active Directory	BES / Blackberry Support
AutoIt scripting Enterprise Vault ITIL	VMware iESX and vSphere Exchange Powershell Scripting Cisco Unified Contact Center ACD

WORK HISTORY

Confidential

Senior System Administrator

Managed all Desktops, Laptops, and Servers, Wired Brocade Switches Wireless Ruckus APs and controller Infrastructure in a 1.5 million square foot manufacturing and distribution center. Technical Lead for an Automated Data Collection System project utilizing Intermec RF hand held devices.

Confidential

Ops/Support Analyst, Team Lead

Responsibilities include the administration of 100,000 mailboxes, Blackberry BES Administration, Active Directory administration, new employee training, monitoring call center volume, 400 calls per day for our team , troubleshooting MS Exchange related incidents and creating reports on SLAs, call volume, Incident and Service Request data for upper management's review utilizing MS Excel to present the data in clear and concise charts. Maintained DHS EOD Government Clearance to perform the above duties.

Confidential

System Administrator

Responsible for Deskside support, server maintenance, account management, client connectivity, cloning deployment processes, backup / restore and domain administration for Xerox Corporation.
Provide Executive support to the CEO and Senior Corporate staff.
Project technical support team lead on several multi-vendor PC and Server deployments and upgrades for Fortune 100 clients.

Confidential

HP UNIX / NT Administrator

System Administrator in a NT 4.0 and HP UNIX 9.x environment Responsible for system maintenance upgrades, file and account management and end-user support.

Confidential

Computer Service Technician

A Certified Technician Repair and configuration of computer systems and peripherals.

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System Administrator Resume Profile

VA

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