Solutions Engineer Resume
Atlanta, GA
SUMMARY
- Solutions Engineer, AWS Certified Solutions Architect, Associate Level, Microsoft Certified Technology Specialist (Windows Server ® 2008)
- Technical Solutions Architect with eight (8) years of experience in information technology
- Experience includes Application Environment Integration Management, Infrastructure Services Management, Server Administrations, Network Administrations as well as a trainer
- Experience in bash scripting with a focus on Devops tools, CI/CD and AWS Cloud Architecture and hands - on engineering
- Experience working with AWS provided solutions like EC2, ELB, VPC, Route 53, RDS, S3, IAM and Cloud Watch
- Designed AWS VPC, Direct Connect, CloudFront, Route53, Security Group, Access List, Routing Table, Virtual Gateways and VPN
- Worked on AWS EBS Volumes, Cloud Formation and Cloud Watch services
- Experience IIS Web servers for deployment and for hosting tools
- Coordinated with the offshore and onshore teams for production releases
- Experience in various configuration and automation management tools such as Chef, Puppet and Ansible Tower
- Experienced in version control using SVN, GIT and GITHUB and continuous integration management using Jenkins
- Experience in architecture of computing solutions and services, Cloud computing, network topology, file systems, operating systems, servers and storage management, security practices, identity management, system recovery/backup tools and procedures, hardware virtualization, system monitoring and control processes and industry standards and trends
- Hands on experience in designing and maintaining VMware vSphere, experience in P2V, V2V migration, data center environment by creating VMware Clusters, HA and DRS
- Proficient with Windows 2003, 2008, 2012 server administration, Active Directory Management, DNS, DHCP, NPS, ADFS, Exchange Server, Antivirus, Backup servers, WSUS, Symantec Backup Exec
- Managed Enterprise networks, BGP network, Site-Site VPN, Remote access VPN, VLAN, Access lists and NAT
- Solid experience in Cisco Switches, Routers, ASA, Wireless Access Points, Polycom and Cisco Telepresence
- G-Suite Administration, 3-mail migrations and Infrastructure Integrations
TECHNICAL SKILLS
Cloud Computing: AWS Solution Architect, Microsoft Azure, Rackspace, Docker, GitHub, JenkinsChef
Virtualizations: VMware, Hyper-V Administrations Server Administration, Datacentre Administration, Network Administration
Operating Systems: Windows Servers (All Release), Windows Client OS (All Release) Linux
Database: MYSQL, MS SQL Server (all versions)
Build Tools: Jenkins, Maven, Code Deploy
PROFESSIONAL EXPERIENCE
Solutions Engineer
Confidential, Atlanta, GA
Responsibilities:
- Designed and deployed the SaaS solutions for Hudson’s bay Company, Stage Stores, Frito- lay, Cold Water Creek, Flag House and Silver Star Brands clients
- Implemented cloud backup service for VMWare infrastructure
- Launched Amazon EC2 Cloud Instances using Amazon Web services (Linux/ Red Hat/Windows) and configured the launched instances with respect to specific applications
- Installed applications on AWS EC2 instances and configured the storage on S3 buckets
- Performed S3 buckets creation, policies, IAM role based polices and customized the JSON template
- Implemented and maintained the monitoring and alerting of the production and corporate servers/storage using AWS Cloud watch
- Installed Workstations, Bootstrapped Nodes, wrote recipes and cookbooks and uploaded them to the Chef-server. Managed on-site OS/applications/services/packages using Chef as well as AWS for EC2/S3 and ELB with Chef cookbooks
- Managed the Google G-Suite email infrastructure and provide technical solutions for email migrations
- Led the offshore team and worked with them to provide best customer support
- Provided infrastructure hosting estimates for AWS cloud and on-premise datacenter
- Managed VMware V-Sphere environment and provided Infrastructure requirements for various development and production environment
Environment: Amazon Web Services, IAM, S3, EBS, Cloud Watch, Cloud Formation, Tortoise SVN, GitHub, Chef, Docker, VMware VSphere, Hybrid Cloud
Infrastructure Administrator
Confidential, Atlanta, GA
Responsibilities:
- Maintained and provided support for Microsoft Hyper-V Host, VMware ESXi host, VSphere
- Configured and managed the active directory services, DNS, DHCP, NPS, ADFS, WSUS, TrendMicro and Symantec Antivirus
- Managed backup Exec 2010, 2015m and Tape library
- Supported AWS cloud servers, Rackspace cloud server, Savvis Cloud and IBM Clouds
- Designed high availability environments for the application servers and database servers on EC2 by using ELB and auto-scaling
- Managed and supported the AWS cloud servers, backups, AMI creation, Snapshots, Security Groups and Access list
- Managed and provided support for SaaS customers Walmart, Garnet Hill, Universal Screen Arts and Freeman Grattin Holdings
- Gathered infrastructure requirements for all of the new customers to host SaaS services
- Provided Infrastructure cost estimations for the new customers
- Managed Rackspace Cloud support and the entire Rackspace infrastructure
- Installed and configured Symantec Backup Exec 2015 and 2010
- Managed and supported Complex Google Apps Email System
- Implemented WPA Enterprise Security for Wireless network
Environment: Amazon Web Services, Rackspace, Savvis Cloud, Google Apps, VMware VSphere, IBM V9000, Subversion (SVN), MS SQL 2008, WebSphere server
System Engineer Software
Confidential
Responsibilities:
- Served as member of the engineering team, responsible for providing consultative, proactive support and reactive escalation support
- Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support
- Installed and troubleshot various standard software installations as per the user requirements
- Managed and supported WAN, LAN and wireless networks
- Managed service management, asset management, incident management and backup management
- Troubleshot VoIP phones with customers over the phone
- Provided the end user computing support, server support and Network support
Environment: Sharepoint, Windows Server 2003, 2008 R2, Cisco Switches, Routers, Firewall, Backup Exe, VoIP, Sharepoint Designer 2010 and MS SQL 2008
