SUMMARY:

• Confidential, Senior Associate, Technology, has more than 20 years of experience providing infrastructure as well as system support in Windows and UNIX environments to government and nonprofit organizations, particularly those in the health and research sectors. Cecil is an all round individual in technology space and currently is working in Security Team as well as DevOps teams with FDA as well as HRSA both on BMISS and TRIP applications
• Recently he was part of the team that stood up CHGME/TRIP application for HRSA in record time and has been instrumental in helping with Infrastructure nuances especially as it pertains to GFE - Government Furnished Equipment issued by HRSA. As a member of the security team he is critical in Vulnerability management and resolution as well as Security documentation as it pertains to the SCA process for ATO -
• Authorization to Operate for the BMISS application. In his role with security team he reviews these vulnerabilities on a weekly basis while working with Dev teams to mitigate these issues to prevent them becoming weaknesses affecting BHW - Bureau of Health Workforce at HRSA. Cecil was also a member of the application team as a System administrator at the FDA with CDRH and was instrumental in effectively running the helpdesk at a Supervisory level while being the first point of contact for all application failures and issues. His work at FDA enabled renewal of the contract in subsequent years as well as initial takeover from former vendor with only two eight hour sessions and no documentation during transition.

TECHNICAL SKILLS:

Management Skills: Project Management Planning & Estimation Risk & Issue Management Scope Management Change Management Configuration Management Agile/Scrum Management Facilitation Requirements Gathering & Analysis Team/Track Leadership

Skills: System Design and Implementation Systems Architecture and Integration Data Migration Reporting Monitoring & Operations User Experience Quality Assurance DevSecOps Issue Management Helpdesk

Tools: and Technologies: Windows Server Red Hat Linux Microsoft Exchange Office 365 Vmware Git, GitLab, BitBucket, SVN VS Code Visio Oracle RDBMS JRebel/XRebel SolarWinds, App Dynamics ServiceNOW Adobe Photoshop HP ALM AWS Fortify Jenkins, Puppet Jira SPLUNK Nessus, Tenable s Professional s Name of Association, Title

PROFESSIONAL EXPERIENCE:

Confidential

Devops / Infrastructure Administrator

Responsibilities:

• Develop and update SOPs in relation to Infra
• Enable user access to aplications and tools
• Create, update and maintain infrastructure documents - Technical System Document (TSD) for both VIA and TIMSR
• Coordinate and manage deployments including creating deployment artifacts, initiating client deployment processes (e.g. submit request and support CCB approval).
• Responsible for supporting the definition, development and maintenance of the mobile and web architecture
• Create Version Description Documents (VDD) for each and every deployment for O&M, Databases as well as DME
• Maintain inventory, configuration control and documentation of system hardware and software
• Install, configure and manage network hardware to support both VIA and TIMSR
• Migration of Windows Servers and hosted applications to Windows Server 2016
• Migration of Linux servers and hosted applications from RHEL6 to RHEL8 for both VIA and TIMSR
• Attend Change Control meetings with FDA security to get authorization to deploy
• POC for both VIA and TIMSR in relation to deployment and release scheduling as well as resource allocation both within App Team and FDA Team
• Manage maintenance calendar for App releases including monthly scheduled server and App maintenance
• Scripting in relation to Apps for both VIA and TIMSR
• Infrastructure upgrades as well as security related upgrades
• Manage weekly Infrastrucure meetings with Leads for VIA and TIMSR
• Weekly meetings with FDA DB as well as FDA Infrastructure Teams for both VIA and TIMSR
• Upgrade applications as needed for both VIA and TIMSR
• Investigate and recommend new solutions pertaining to VIA and TIMSR Infrastructure.
• Update Infra code as needed for VIA and TIMSR
• Work with Security in relation to ATO for applications as well as conducting SCA per Government control standards.
• Review security reports as well as vulnerabilities and weaknesses as found via application, code and hardware scans using Nessus tools.
• Provides technical and design support to the infrastructure team, including network support, security support, server support, and architecture support

Confidential

System Administrator

Responsibilities:

• Work with Security in relation to ATO for applications as well as conducting SCA per Government control standards.
• Review security reports as well as vulnerabilities and weaknesses as found via application, code and hardware scans using Fortify, Nessus and Netsparker tools.
• Provides technical and design support to the infrastructure team, including network support, security support, server support, and architecture support.
• Reviews, documents and assesses client operations
• Develops and presents solutions and recommendations
• Works collaboratively on multi-disciplinary teams
• Works with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required.
• Review and identify the ownership of the vulnerabilities (hosting team vs application development team vs BMISS Program/ISSO), and provide the estimated completion dates and LOEs for the vulnerabilities assigned to the application development team. In addition, for the vulnerabilities belong to hosting team and program/ISSO, provide support BMISS program/ISSO to follow up and manage the vulnerabilities.
• Manage weekly status meetings with BMISS program/ISSO to discuss the security-related topics including vulnerability remediation status and action items. In the meeting, attendees include the infrastructure team that hosts BMISS’s systems, the application development team, system owner/delegate and ISSO.
• Work with HRSA SOC on the 3 SCAP (Security Content Automation Protocol) tools for vulnerability management: TAF (Trust Agent FISMA), Tenable Security Center and Code Dx. The vulnerabilities are managed as POA&M (Plan Of Action & Milestone) items in TAF (Trust Agent FISMA) that is a key vulnerability management tool in HRSA.

Confidential

System Administrator

Responsibilities:

• Work with Security in relation to ATO for applications as well as conducting SCA per Government control standards.
• Review security reports as well as vulnerabilities and weaknesses as found via application, code and hardware scans using Fortify, Nessus and Netsparker tools.
• Use SPLUNK tool for auditing as well as ingestion of logs and alerts.
• Provides technical and design support to the infrastructure team, including network support, security support, server support, and architecture support.
• Reviews, documents and assesses client operations
• Develops and presents solutions and recommendations
• Works collaboratively on multi-disciplinary teams
• Works with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required.
• Review and identify the ownership of the vulnerabilities (hosting team vs application development team vsCHGME program/ISSO), and provide the estimated completion dates and LOEs for the vulnerabilities assigned to the application development team. In addition, for the vulnerabilities belong to hosting team and program/ISSO, provide support CHGME program /ISSO to follow up and manage the vulnerabilities.
• Attend weekly status meetings with CHGME program/ISSO to discuss the security-related topics including vulnerability remediation status and action items. In the meeting, attendees include the infrastructure team that hosts CHGME’s systems, the application development team, system owner/delegate and ISSO.
• Work with HRSA SOC on the 3 SCAP (Security Content Automation Protocol) tools for vulnerability management: TAF (Trust Agent FISMA), Tenable Security Center and Code Dx. The vulnerabilities are managed as POA&M (Plan Of Action & Milestone) items in TAF (Trust Agent FISMA) that is a key vulnerability management tool in HRSA.

Confidential

Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH)System Administrator/O&M Lead

Responsibilities:

• Leads the systems administration / infrastructure for an operations and maintenance environment
• Work with Security in relation to ATO for applications as well as conducting SCA per Government control standards.
• Review security reports as well as vulnerabilities and weaknesses as found via application, code and hardware scans using Fortify, Nessus and Tenable tools.
• Use SPLUNK tool for auditing as well as ingestion of logs and alerts.
• Provides technical and design support to the infrastructure team, including network support, security support, server support, and architecture support.
• Works with technical project leadership to plan, develop, and deliver system modernization, enhancement, and operations and maintenance capabilities
• Analyzes current architecture, policies, and standards and provide recommendations based on industry best practices
• Works with government project/program leadership by helping to manage issues, risks, and re-planning efforts
• Work with all users, including end users, site administrators, and managers to get feedback on current operations and requirements for new features
• Provides guidance and support Government project compliances such as & Accreditation (C&A) and Enterprise Performance Life Cycle (EPLC).
• Facilitates meetings with key stakeholders and clients
• Provides project planning materials, such as project plans and cost estimates, and status / progress reports to government project leadership
• Works with business analysts to gather, analyze, and document business and system requirements
• Reviews, documents and assesses client operations
• Develops and presents solutions and recommendations
• Works collaboratively on multi-disciplinary teams
• Manages application-specific production support processes.
• AssistsO&Mteam with problem triage, categorization (break/fix vs. enhancement), root cause analysis and ability to duplicate a problem
• Works with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required.
• Coordinates business approval for application maintenance and production migrations
• Facilitates the hand-off of new release functionality from the development team to the OM team.
• Facilitates the gathering of business requirements to support OM activities as necessary.
• Coordinates infrastructure initiatives including upgrades and enhancements
• Identifies enhancements to improve supportability, operability or performance of applications within the production environment
• Develops supporting business case for suggested enhancements.
• Assists with the creation of and collecting, analyzing and reporting service level agreement ( SLA) and OM metrics data for assigned applications; taking corrective action as warranted and approved.
• Resolves issues with application-level service performance.
• Manages a staff of direct and indirect resources for their assigned applications and managing established budgets and forecasts. Participating in the budget setting process including justification of planned staffing levels.
• Manages the release calendar for all OM activity (code fixes, work orders, upgrades).

Confidential

Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH)System Administrator

Responsibilities:

• Leads the systems administration / infrastructure for an operations and maintenance environment
• Provides technical and design support to the infrastructure team, including network support, security support, server support, and architecture support.
• Works with technical project leadership to plan, develop, and deliver system modernization, enhancement, and operations and maintenance capabilities
• Analyzes current architecture, policies, and standards and provide recommendations based on industry best practices
• Works with government project/program leadership by helping to manage issues, risks, and re-planning efforts
• Work with all users, including end users, site administrators, and managers to get feedback on current operations and requirements for new features
• Provides guidance and support Government project compliances such as & Accreditation (C&A) and Enterprise Performance Life Cycle (EPLC).
• Facilitates meetings with key stakeholders and clients
• Provides project planning materials, such as project plans and cost estimates, and status / progress reports to government project leadership
• Works with business analysts to gather, analyze, and document business and system requirements
• Reviews, documents and assesses client operations
• Develops and presents solutions and recommendations
• Works collaboratively on multi-disciplinary teams
• Manages application-specific production support processes.
• AssistsO&Mteam with problem triage, categorization (break/fix vs. enhancement), root cause analysis and ability to duplicate a problem
• Works with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required.
• Coordinates business approval for application maintenance and production migrations
• Facilitates the hand-off of new release functionality from the development team to the OM team.
• Facilitates the gathering of business requirements to support OM activities as necessary.
• Coordinates infrastructure initiatives including upgrades and enhancements
• Identifies enhancements to improve supportability, operability or performance of applications within the production environment
• Develops supporting business case for suggested enhancements.
• Assists with the creation of and collecting, analyzing and reporting service level agreement ( SLA) and OM metrics data for assigned applications; taking corrective action as warranted and approved.
• Resolves issues with application-level service performance.
• Manages a staff of direct and indirect resources for their assigned applications and managing established budgets and forecasts. Participating in the budget setting process including justification of planned staffing levels.
• Manages the release calendar for all OM activity (code fixes, work orders, upgrades).

Confidential

Network Administrator

Responsibilities:

• Consolidation of Physical servers into a Virtual Environment including making Virtual Images of all Physical Servers (Phase I).
• Create new Virtual servers as need in the environment including new VPN server to adhere to L2TP/IPsec standards.
• Backing up entire Network and sending tapes offsite per data Retention Policy.
• Implementing Mandiant Security appliance and configuring for monitoring per Rolls-Royce policy.
• Surplus and destroy servers no longer needed per destruction policy.
• Work with External vendors - HP, Rackspace and FCS to get co-location quote together as well as document Virtual Servers moving to Virtual environment.

Confidential

Principal Network Administrator/System Administrator

Responsibilities:

• Monitored, administered, and resolved issues pertaining to Windows and UNIX environments consisting of over 3,000 servers in a task order oriented team on a daily basis. Documented, processed, and resolved all issues in relation to daily server and application issues pertaining to database connectivity, server availability, hardware issues as well as user oriented issues. Windows Server 2008, 2003, 2000 administration, monitoring, installation as well as patch remediation, including security vulnerabilities and aAnti - virus updates. Troubleshot software/hardware issues with Dell, HP, and Compaq servers.
• Vendor supervision in relation to hardware/software fixes for servers. Used VMware/V-Sphere to administer, update and manage Virtual ESX hosted environment. Administered Active Directory 2008 environment as it pertains to group policy, permissions, shares, add/remove of users as well as user lockouts, access to printers and role based Network resources. Assigned shared drive space as well as increase/decrease network resources on a departmental as well as an individual basis using EMC and NetApps management software. Triaged user related issued via email as well as Remedy ticketing software and assign to team members for approval and subsequent resolution per approved request. Administered Microsoft Exchange 2007 environment as it pertains to users, resources as well as availability on a Tier1/2 capacity. Monitored entire domain (both UNIX and Windows) using HP Openview, NetIQ, and
• Groundworks with emphasis on server related issues i.e. disk space, hardware issues, and connectivity. As a member of OSOS, act as first responder in relation to alerts, alarms, system, and AIS failures which includes responsibility of contacting system owners as well as all stakeholders to resolve the issue, be it application, hardware, or operating system support. Project Management and implementation as assigned for example roll-out Windows 7 Enterprise to entire task order team at USPTO including installation of USPTO approved software, utilities and hardware. Trained, mentored, and assigned duties to new employees and team as per approval from upper management especially in relation to monitoring at Command Center.

Confidential

Senior Network Administrator/Engineer

Responsibilities:

• Responsible for purchase of computer equipment including price negotiation as well as vendor selection on an ongoing basis. Assisted with budgeting process pertaining to capital purchases. Planned and implemented Nortel VOIP CS - 1000 phone system using CISCO 3750 switches in a VLAN. Involved in planning (offsite disaster recovery environment) of co-location data storage. Ensured all end year updates for both HR and Accounting systems were in place and working. Provided upgrades to Citrix servers while improving remote connectivity. Worked on implementation of Active Directory 2003, Microsoft
• Exchange 2003, and Live Communication Server 2007. Implementated instant messaging and web communication in-house. Planned and installed Sharepoint 2007 Server for corporate intranet and file sharing between internal and external clients. Implemented Accellion Secure File Server to better protect company data and meet HIPAA security requirements. Planned and tested Office 2007 for company rollout. Planned Exchange 2007 implementation with roll-out. Restructured network backbone to improve backups and also throughput to workstations by implementing CISCO Gigabit Switches with both a fiber and copper back-bone. Implemented Blackberry Enterprise Server 4.2 in VMWare environment for all Blackberry users. Migrated all mobile phone users from Sprint to Verizon Wireless as well as implemented security on Blackberry devices using the Corporate BES for communication. Implemented Kerio
• Firewall and VPN for connection to offsite location. Implemented VMware in test, development and production environments. Actively involved in Trend Micro Virus Wall implementation as a filter for email. Worked with entire IT team to establish a lower turn-around for helpdesk related issues to enable more productivity from staff. Turn around being same-day resolution in most cases.

Confidential

Network Administrator

Responsibilities:

• Installed and configured new servers and workstations. Performed hardware/software upgrades including migration from Windows NT 3.51 to 4.0 Server. Performed domain, user, and file system administration on PDC and BDC. Developed and maintained backup and recovery procedures utilizing fault tolerance on RAID systems and Backup Exec 7.0 using DAT tapes. Established and maintained WINS, DHCP, and RAS. Reviewed security logs and access on server. Migrated Microsoft Exchange Server 4.0 to 5.0 and also administered Exchange. Migrated users from Microsoft Inbox client to Outlook 2000 client.
• Managed, developed, and maintained entire network environment of Windows NT Servers and Workstations, desktops running Windows NT, Windows 95, and Windows 98. Worked with hardware vendors to identify hardware and software issues. Implemented Y2K contingency plans while upgrading to Windows 98 and Office 2000. Supported all end users in the division with hardware, software, and printer installation and configuration. Trained personnel on operating systems and supported implementation of Uni/Care Healthcare System software. Reviewed departmental policies and procedures and submitted proposals to Director of Corporate Services. Coordinated, maintained, updated, and documented operation of computer network. Supervised technical consultant on various upgrade projects.

Confidential

Network Technician

Responsibilities:

• Assisted in the design of Local Area Network and the interfaces between them e.g. hubs, repeaters and gateways. Worked with Novell Netware and multiple protocols e.g. IPX/SPX and TCP/IP. Contributed innovative solutions to difficult design problems. Assisted end users using Windows 95, Microsoft Office and Netscape with hardware/software problems.
• Introduced Windows NT 4.0 workstation to end - users. Worked in a help desk capacity assisting end users with software, hardware and printer installation and configuration. Installed workstations and trained users on new workstations. Assisted Network Administrator with the installation of operating systems and user lockouts. Upgraded workstations and printers.

Confidential

Computer Technician

Responsibilities:

• Assisted Network Administrator with cabling from patch panel to workstations. Installed NIC cards, hardware, software, and monitors to workstations. Upgraded workstations from Windows 3.x to Windows 95. Assisted with Novell installations and the integration of Windows NT and Windows 95 to user desktops.