Senior Field Product Specialist Resume
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Delran, NJ
SUMMARY:
- To associate with a corporation which will benefit from my engineering, telecommunications, manufacturing, and organizational skills.
PROFESSIONAL EXPERIENCE:
Confidential, Delran, NJ
Senior Field Product Specialist
Responsibilities:
- Maintains service level of assigned product line through maintenance of product up time to prescribed levels. Combines competent functional knowledge of equipment with customer application(s) and use. Plans, coordinates and installs a wide range of Confidential products.
- Maintains high level of equipment up time through knowledge of products and customer requirements. Successfully completes company - based programs and keeps current with applicable technologies through formal and/or other means.
- Contributes to revenue growth through solicitation and sales of parts, labor, EMA's and other programs including supplies, etc. Maintains current knowledge of revenue enhancement opportunities across Sales/Service/Direct Marketing spectrum. Provides added value to customer through recommendation and upgrade of EMA's or other means.
- Ensures integrity of metered mail. Understands and maintains statutory requirements of metered mail system with USPS and educates customer of it.
- Adheres to all statutory and company mandated safety regulations and informs customers and/or internal staff of any and all concerns.
Confidential, Norristown, PA
Implementation Engineering Supervisor
Responsibilities:
- Managed the teams that install and test D-AMPS CMS 8800 cellular/PCS-1900, CDPD, microwave and auxiliary telecommunications equipment.
- Installed Telco between demarc point, T-1 smart-jack circuits and configured software for CSU. Labeled T-1circuit I.D. and performed tests on copper lines.
- Supervised and trained personnel on RF antenna cable installations, mounting of RJ48 cable boxes, and building of data network communications cables.
- Managed the installation and integration of new and existing cell sites for CMS-40, for Voice stream Wireless.
- Corrected external alarms generated by various CMS-40 base stations.
Confidential, Wilmington, DE
Engineering Project Supervisor
Responsibilities:
- Received promotion from Simmonds precision to parent company Confidential Incorporated.
- Responsible for equipment acceptance in San Francisco's two locations which resulted in $2M payment and received bonus from corporate Vice President of division.
- Maintained direct sales and technical support for each location.
- Designed, tested, and incorporated anti-static system, enhancing artwork imaging for all existing photopolymer exposure machines.
- Managed as project supervisor $300K cost savings for arm weld project. Received company performance and bonus.
- Traveled to various customer sites throughout the US installing software changes to their GE 9030 PLC's, and Eaton panel mate controls.
- Provided direct sales and technical support for the "AQUA MER®" photo resist aqueous dry film (multi layered with polyethylene, cover sheet material and photo resist) circuit board division.
Confidential, Chester, NJ
Senior Applications Engineer
Responsibilities:
- Initiated systematic teardown and evaluation of various cable assemblies and out-tank wiring harnesses to identify their failure modes. Prepared failure analysis reports while defining their recommended corrective actions.
- Assisted with the development of new procedures, updated older procedures and developed processes to improve product reliability for the T700, F404 engine lines. Made revisions to electromechanical flight control actuators and control actuation systems and other microwave and engine cable assemblies.
- Organized and incorporated assembly procedures for construction of prototype electrical wiring systems.
- Supported and guided each assigned project through various stages including design, prototype development, testing, documentation and release to production.
- Supported, reinforced the design substantiation and assurance test criteria developed for cable assembly failure study. Maintained a close customer liaison, GE-Cincinnati engine division, during failure investigation by means of flash and engineering reports.
- Responsible for analyzing the cause of hardware failure of production components and then reporting recommendations to the customer.
Confidential, Princeton, NJ
Spacecraft Cable/Harness Design Engineer
Responsibilities:
- Decreased production cost by designing a more efficient and light weight harness for satellites' high and low voltage shunts, bus and transponder panel subassemblies.
- Re-identified various existing cable assemblies. These cables were designed to test S9-S10 base line PSE (Power Supply Electronics) boxes. Determined box locations for the electronics hardware and weight reduced interconnecting harness's, along the spacecraft's panels and core.
- Designed and calculated weight estimates for subassembly harness, prepared wire connection lists and installations drawing. Presented analysis to the customer in the form of PDR (Preliminary Design Review) and CDR (Critical Design Review) packages.
Confidential, Trenton, NJ
Digital Design Engineer
Responsibilities:
- Designed and organized the construction of discrete logic and microprocessor based architectures.
- Redesigned panel circuitry for "TRCH" (transmit remote control head), and supervised lab technicians during their assembly of the components onto wire wrap boards that reflected panel edge lights, annunicators, switch matrix keyboard lighting and reset alarm functions.
- Coordinated and designed a simulator "MD919A" that evaluated tests on the TRCH unit.
- Developed a PC board crystal oscillator used to interface with TTL logic output circuitry.
- Constructed tests and troubleshooting criteria for memory core boards.
- Maintained liaison with reliability and maintainability groups.
- Determined life span, voltage stress and screen levels for prototype circuitry.
