Systems Specialist Lead Resume
0/5 (Submit Your Rating)
S Windsor, CT
OBJECTIVE:
- To further my career as an I.T. professional utilizing my two decades of professional experience, for an organization that promotes opportunities for advancement.
PROFESSIONAL EXPERIENCE:
Confidential
SYSTEMS SPECIALIST LEAD
Responsibilities:
- MS administration of AD, GPO, WSUS, file/print/DHCP/DC servers
- Testing and assisting clients and applications in the domain migration to new Confidential domain
- Overseeing the Help Desk operations and staff
Confidential, S. Windsor, CT
I.T. SUPPORT ENGINEER
Responsibilities:
- Worked through the ClearEdge Power bankruptcy filing and sale as a member of the transition team. First with ClearEdge Power and then with the buyer, Confidential Corp., to create Confidential Fuel Cell America
- As well as tasks listed below as an employee of Confidential, additional responsibilities included acting I.T. manager, hiring temp support staff, managing the corporate accounts within the Confidential and Confidential &T wireless portal, and making hardware purchasing decisions through Doosans Confidential corporate portal.
Confidential, S. Windsor, CT
I.T. SUPPORT ENGINEER
Responsibilities:
- Active Directory and Exchange user administration, MX Logic email portal, Avaya PBX Site Administrator, Juniper VPN, Service Now help desk ASP, and imaging PCs/laptops with MS SCCM
Confidential, Springfield, MA
I.T. SUPPORT TECHNICIAN
Responsibilities:
- Support of desktop hardware/software and systems administration of Windows 2008/2003/XP/7 Active Directory and Citrix VDI network for 15 site, 80+ doctor and practitioner multi - specialty practice.
- Systems support experience with MS Exchange, MS WSUS, Citrix XenCenter Console, Cisco router/switch IOS, Cisco WAP wi-fi, Sonicwall firewall, Solarwinds network monitoring and All Scripts EHR applications
- Help Desk administration using Track-IT and ScriptLogic Help Desk Authority to triage and assist users
- Project administrator for Phytel ASP appointment reminder and proactive care automated phone call system
Confidential, Windsor Locks, CT
I.T. SUPPORT TECHNICIAN
Responsibilities:
- Support & Administration of Windows NT/2000/2003 Active Directory network, MS Exchange, Veritas Backup Exec, Symantec Security/Anti-virus Server & web/file/print/application servers
- HP 3000 operations
- Desktop Support / Track-IT Help Desk reporting of W2K / XP desktops and various applications
- Analyzing, recommending and purchasing computer/network related hardware/software and upgrades
- Assisting in annual disaster recovery planning and testing.
Confidential, Stafford Springs, CT
M.I.S. ADMINISTRATOR
Responsibilities:
- Administration of Novell NetWare Network, cc:Mail, & printing services
- Desktop Support within Novell Server 4.x/Netware Client/Windows 9x environment
Confidential, Hartford, CT
DESKTOP SUPPORT TECHNICIAN
Responsibilities:
- Desktop Support for Fleet Bank in Hartford
- Support of Novell Netware/Windows 3.1, 95 & NT network
Confidential, Chicopee, MA
COMPUTER & NETWORK TECHNICIAN
Responsibilities:
- Configure and rollout of new Windows NT 4 workstations
- Rebuild old workstations for redeployment
- Assist with Lotus Notes to MS Outlook e-mail conversion
Confidential, Hartford, CT
TECHNICAL SUPPORT
Responsibilities:
- Desktop Support
- Assist with upgrade and rollout of Windows NT 4 workstations
- Assist with e-mail conversion from cc: mail to Lotus Notes
