Seeking Director or Manager Position

I have worked in the technology field for over twenty five years, and use this experience to be creative and resourceful in successfully implementing the appropriate, most effective solutions and technologies. I am dedicated to leading an organization in achieving operational excellence, team effectiveness, and quality customer care. Throughout my career, including thirteen years in the Confidential, I have developed into a strong, flexible leader, with the ability to adapt to different situations and understand the benefits of working collaboratively.

Skills

Strategic planning, data center management and design, project management, assessments and analysis, consulting, documentation, budgeting, business process integration, contract vendor management, customer relations, business solutions design implementation, disaster recovery, security, incident response, IT roadmaps, performance management, policies and procedures, presentations, research and development, RFPs, scopes of work, proposals, TCO/ROI, IT operations, help desk, mobile device management, networking WAN/LAN/MAN ,storage systems, telecommunications, SCADA, telemetry, virtualization, Internet/Intranet SharePoint 2010 , ground radio repairman, and surveillance sensor maintenance.

Employment

Confidential

Director of Information Technology

The Director of Information Technology provides overall technology leadership and directs Electrical Equipment Company's technology efforts to ensure continuous cost-effective development and execution of technical strategies that enable us to provide customers with world-class service and maintain a position as a technically innovative and forward- looking distribution and services company. The Director supports business operations in order to improve cost effectiveness and service quality and proactively seeks and understands the voice of both the internal and external customer.

Confidential

Deputy Director, Technology Solutions Accountable for 36 staff, strategic planning, project management, telecommunications, technical services and support for 65 city facilities, 25 city departments, 2500 employees, and 2000 computers. Manage 6.5 million dollar IT operating and capital budget, IP telephony VoIP , GIS, Internet/Intranet SharePoint 2010, ERP Munis , help desk, network and data security, disaster recovery, contract negotiations, 120 servers with 90 of those virtualized on an HP Blade Center/VMware, and customer/vendor relations.

Confidential

Manager, IT Infrastructure Managed IT budget and planning, project management, telecommunications, data and voice networks, database development, desktop computers, help desk, datacenter operations, security, disaster recovery, contract negotiations, customer and vendor relations.

Confidential

Director, Network Services Accountable for IT operations, help desk, network and infrastructure, data center planning and operations, computer support, telecommunications, and security serving North Carolina's 27 Electric Cooperatives located in 99 North Carolina Counties.

Director, Project Management Consultant and project manager serving North Carolina's 27 Electric Cooperatives located in 99 North Carolina Counties. Provided IT assessments, analysis, solution designs and implementations. Managed project objectives, activities, and resources time, money, people, materials, etc. for large scale projects. Supplied and managed technical service and support contracts for the electric cooperatives.

Confidential

LAN Manager Accountable for IT operations in support of a national help desk and training divisions providing services to fortune 500 companies. Tech Resource Group is a provider of integrated training and support solutions to industry leaders worldwide. The company s solution set combines strategic learning planning and assessment, custom content design and development, blended instructor-led and e-learning delivery and interactive help desk and technical support services. Tech Resource Group's clients include many Fortune 500 companies and a range of diverse industries, such as Confidential.

Confidential

Systems Administrator

Contractor for the ConfidentialPostal Service National Information Systems Support Center located in Confidential, supporting the Postal Services information technology departments on a national level.

Confidential

Maintenance Management Chief

Accountable for over 70 maintenance personnel and supervision of all maintenance programs for more than 35 million dollars' worth of equipment. Awarded a Navy Accommodation Medal in recognition of outstanding performance.

Communications Electronics Maintenance Shop Supervisor

Managed a communications maintenance shop that repaired VHF, HF, and UHF radio and electronic equipment repair. Used the following test equipment: spectrum analyzer, frequency counter, signal generator, watt meter, multi-meter, oscilloscope, decibel meter, wave generator, and RF meter. Awarded a Certificate of Commendation for outstanding performance.

Accomplishments

• Project lead for the implementation of Microsoft Confidentials integration with Infor SX.e ERP system.
• Developed and managed ten million dollar IT budget for Confidential. Reduced overall operating budget in excess of one million dollars by renegotiated contracts, implementing new technologies, and right sourcing where feasible over a four year period.
• Developed and documented IT standard operating procedures and policies for the Confidential improving performance and service delivery.
• Developed and implemented key performance indicators for the Confidential to measure overall department performance and established customer service surveys to allow feedback which can be used for continuous service improvement.
• Project lead for the Confidential's implementation of fault and performance monitoring for two separate companies with CA Unicenter and What's Up Gold monitoring and alerting systems. Evaluated SolarWinds.
• Project lead for the Confidential's design and implementation of SharePoint Internet and Intranet infrastructure consisting of 17 servers and redundant threat management gateways.
• Project lead for the Confidential's design and implementation of Cisco IP telephony solutions for two companies replacing Avaya Definity and Centrex telephone systems.
• Project lead for the Confidential's Cisco 6513 core switch replacement with a Cisco Nexus 7000. Replaced all data center switches, cabling, including all city facility routers and switches interconnecting over 65 city facilities serving 2000 computers and employees.
• Project lead for the Confidential's design and implementation of a HP Blade Center and VMware Virtual Server Infrastructure VSI to virtualize 90 of 120 city servers reducing ongoing equipment maintenance and replacement costs.
• Project lead for the Confidential's implementation of a dual path redundant security model for the city using McAfee suite of firewalls, web filtering, content management, spam filtering, and IDS/IPS.
• Project lead for the Confidential's consolidation of 80 TBs of city storage systems to an EMC NS-480 SAN/NAS. Evaluated NetApp storage solution.
• Project lead for the Confidential's implementation of CommVault data management suite to analyze, replicate, protect, archive, search data, backup and recovery, snapshot integration, de-duplication, reporting and analytics, automated storage tiering, legal hold, security, encryption and e-discovery. Solution consist of 9 servers and two 80 Confidentials each located at separate facilities for disaster recovery and business continuity.
• Project lead for the design and deployment of Confidential Corporation's multi-million dollar statewide business and power networks interconnecting 27 independent electric cooperatives throughout the Confidentialserving over 300 network nodes.
• Developed and implemented a maintenance management program for Marine battalion within a 6-month period, which increased the availability and reliability of equipment from 63 to 98 operational readiness. Awarded Navy Achievement Medal in recognition of outstanding performance.
• Project lead for the design and upgrades of two data centers for Confidential and the Confidential.