Career Profile:

I have extensive and diverse experience in managing and providing hands on LAN/WAN infrastructure, server installation and configuration, communications, mainframe and customer support for multiple sites within Confidential. Possess the necessary abilities t bring technology t bear on continuous improvements particularly effective in project management and team building. Organized and assigned projects t personnel staff. Administer salary, reviews and personnel issues. Developed IT network and operation budgets. Maintained over 99 network availability during working hours. Participated and assisted in several mainframe, network and IS audits. Possess diverse technical experiences in computer skills, NetWare, Windows, Nortel and Cisc switches, routers, fiber and wireless Technology. Effectively communicate with upper management, peers and team members. I demonstrate a strong sense of engagement on all projects and tasking assigned t the server group as well as with peers and team members. I participated in a number of special projects outside of IT department. Possess technical expertise for key areas that I managed. As such, I was able t effectively challenge assumptions and add value t the management of those areas. Strove t maintain and improve morale, teamwork and enthusiasm within server team t foster support in the attainment of goals.

Professional Experience:

Confidential

BVoIP Voice over IP Manager

Manage Voice over IP order project from concept t completion. Include T1 circuit, Router installation, Data cut over, Voice porting of TNs t VoIP. Including scheduling of necessary Field Tech, PBX vendor support SME.

Confidential

Information Technology Server Data Center Manager.

• Managed and provided direction for system engineering team on all servers Data Center.
• Engaged in mentoring of server team t promote growth system engineers. Provided guidance in making timely and accurate technical decisions. All hardware and software installation or upgrade followed MACD policy. Established and maintained 24/7 on call rotation schedule. Encouraged team spirit and strong work ethics. Worked closely with vendors for acquisition of necessary equipment for the data center. Maintain constant focus on improving the server environment and enhancing customer satisfaction. Value the benefit of increased knowledge through research and new technology and through additional certifications.
• Able t work directly with management and team members t quickly analyze and solve urgent issues.
• Take the necessary steps t take a project from concept and design t completion:
• Research project requirements
• Identify potential problems and take appropriate measures
• Schedule and time management of project

Project Phases:

Initiate -

• Proposal, Charter, Recommended document approval, Kick off meeting Lifecycle
• Plan Design, Build/buy, Integrate test -
• Communication plan, Quality Plan, Roles Responsibilities, Staffing / Resources Work break structure
• Monitored Control -
• Meeting notes, Monitoring control methods, Risk management, Status report, Action Design log, Project change control
• Close release -
• Closure report, Lessons learned, Support plan
• Directed and supported four Liebert A/C units, three Liebert UPS and four Liebert PDUs. System software responsible for Synergy, ipmontor, Citrix farm, tw HP Blade Chassis and Blade servers on VMware ESX version 3.5, Exchange, Viasys, Mckesson software HPF, Clinicals, PMM, PFM, etc. , Centricity, Black Berry system, Goodlink, SQL, etc.

Confidential

Technical Project, Data Center Manager and Engineer

• Managed and provided direction and engineering support for all LAN/WAN technologies and application support issues for customer requirements in Monroe, MI. All hardware and software installation or upgrade followed MACD policy. Setup connection t several remote lab sites for Mercy Memorial Hospital. Remedy Enterprise Help Desk Software Solution was used t manage our HelpDesk, IT Service Management, Change Management, and Service Level Agreements, quality Management, Crisis Management Solutions, Crisis Response and Asset Management.
• Installed, managed, designed and documented complete network infrastructure including infrastructure upgrade and Wireless technology for Mercy Memorial Hospital along with supporting 60 plus switches within 20 IDF Intermediate Distribution Facility , 1000 PCs and 175 printers.
• Successfully installed and configured windows 2000 and 2003 Active Directory.
• VMware, ESX servers version 3.5
• Implemented, maintained and administrated an enterprise communications network and performed regular maintenance, capacity planning, and optimization.
• Install and configure Cisc routers, Switches. 800, 2600, 2800, 2960, 7200 and 7600 series.
• Maintain Nortel Excellars and 450 switches.
• Maintain LANDesk Suite - remote control software that gives you automated, centralized control of your IT assets, simplifies configuration management and reporting. Helps t increase endpoint security and maintain regulatory compliance along with integrated security vulnerability assessment and improved control over your system management process.
• Maintain LANDesk Suite - remote control software.
• Support the following applications: AdvantX, McKesson Care Manager, ED Tracking Board, ED Care Notes, DAS Data Acquisition Server , MIDAS, Dictaphone, Image Manager EPF , QCI , and HPF , STAR, Laser Arc, Micromedix, MSMeds, ScriptRx, Fugi Synapse Radiology scanning CT, mammography and other x-rays images , KRONOS.
• Other software that was supported by our IT department are: 3M Encoder Grouper, BCBS Ereferral Hart, Business Object Broker, DataMed, ETrust Admin for automatic user ID creation, SS Single Sign-on for all application, HMM Pharmacy system, HSM Horizon Surgical Manager, Opti Form design and printing for Star, PHS Pathways Healthcare scheduling, Power scribe Radiology Dictation/Transcription system and Radiology Synapse Imaging system.

Confidential

Network Data Center Manager and Engineer

• Managed and provided direction and engineering support for all LAN/WAN technologies, AS400 and customer requirements in Ann Arbor MI, Pensacola FL, and Putnam CT, San Dieg CA. Posses the necessary skills t take a project from concept and design t completion. Able t work directly with customers t quickly analyze and solve urgent issues.
• Managed, designed and documented complete network infrastructure upgrades in Michigan, Florida and Connecticut providing segmentations vlans and disaster recovery plans.
• Successfully installed and configured wireless technology for the production floor and office.
• Implemented, maintained and administrated an enterprise communications network and performed regular maintenance, capacity planning, optimization and security reports.
• Evaluated, recommended and integrated new technology solutions t meet evolving business needs.
• Installed, administrated and provided technical support for Novell NetWare 3.x, 4.x and some 5.x, NT, 2000 and active directory servers. Configured DHCP, DNS and WINS services.
• Installed and configured Nortel SAN.
• Responsible for supporting, upgrading and documenting procedures for Citrix ICA thin client.
• Responsible for installing, configuring and maintaining Citrix client for access t corporate servers in Long Island New York and Clear Water Fl. Configured Citrix Client for access across the WAN t the Internet t access HR and Payroll software at the vendor site in Atlanta GA and access t Dun Bradstreet for our finance staff located in MI.
• Planned, installed and configured the networks backup solution ARCserve and established the tape management rotation system using onsite and offsite vaults.
• Directed, installed and administrated Lotus Notes on 2000 platforms. Researched, coordinated and implemented a Three-Phase UPS for the entire data center that would shutdown all servers automatically if power was out for an extended period of time.
• Programmed Xerox 4090, 4050 and DocuPrint 65 laser printers on a Sun UNIX system.
• Assisted in mainframe conversion from Cullinet t Mapics after a corporate merger.
• Coordinated and trained help desk, network and operations personnel.
• Developed procedures t be used for desktop, network and AS400 systems.
• Installed, configured and supported a variety of client / server applications.
• Provided network documentation including diagrams and server logs.

Confidential

Network Engineer, Operation Manager, System Analyst, and Senior Production Control Analyst.

• Managed and provided direction and engineering support for PC's, networking, mainframe operations support in Monroe, MI and several plants located in various locations Confidential.
• Managed and assisted in network infrastructure upgrades.
• Implemented, maintained and administrated an enterprise communications network. Performed regular maintenance, capacity planning, optimization and security audits.
• Evaluated, recommended and integrated new technology solutions t meet evolving business needs.
• Installed, administrated and provided technical support for Novell NetWare 3.x and 4.x servers and supported about 400 PCs.
• Installed a variety of client / server applications and software solutions such as Lotus Smartsuite, MS Office, MS Project, Landesk, Virus Protection, Problem Management, and Best-Fixed Assets.
• Organized, installed and configured network enterprise backups software solution.
• Installed and configured Lotus Notes servers.
• Provided enterprise network diagrams and server logs.
• Managed operations on IBM MVS OS/390 using TSO/SPF network systems.
• Highly instrumental in the installation and configuration of CA7, CA11.
• Assisted in the centralization of the mainframes within Tennec Automotive.
• Assisted in debugging of programs COBOL, RPG, FORTRAN Assembler .
• Established tape management systems using CA-1 and Intel Storage Express.
• Managed security systems on the mainframe and the network.
• Coordinated and trained operations help desk and network personnel.
• Developed procedures for desktop, network and mainframes.

Confidential

• Experienced configuring and managing Windows NT, 2000, 2003 and Novell Servers.
• Experienced with IBM Series p, i, x, Blades , Dell PowerEdge, and HP DL, ML, SL, BL tower rack enterprise servers. some IBM AIX servers.
• Experienced in IBM MVS OS/390 , TSO/SPF, CA1, CA7, CA11 and JCL.
• HP storage Tape drive, storage, SAN EVA, NAS network attached storage .
• IBM TSM Tivoli Storage Manager software automated data backup and restore data recovery.
• Experienced in Novell Netware NDS and MS Active Directory, Novell GroupWise.
• Experienced in configuring PCs running Windows NT, 2000, 2003 and XP.
• Experienced in Network Protocols such as TCPIP, IPX, SMTP, and SNTP.
• Experienced in setup of user accounts Windows 2000, 2003 and Novell NetWare server.
• Experienced in NDS Root, Container and Leaf objects and NDS replicas and partitions.
• Experienced in Windows 2000, 2003 security using Accounts, Groups, Rights and NTFS.
• Experienced in backup software and hardware on the Windows 2000, 2003, NT and Novell platforms.
• Experienced in installing switches, routers, wireless, and NICs Nortel, Cisco, IBM, 3COM .
• Experienced in CAT 5 6 cabling, fiber optic and Ethernet, Frame Relay, ISDN, and T1, T3 .
• Knowledgeable in Remote LAN Access with Nortel, Cisco, Ascend, Shiva, HP Openview, Optivity.
• Experienced in installing and configuring client/server applications and network printing.
• Experienced in Software solutions such as Lotus Notes, Smartsuite, MS Office, Virus protection.
• Experienced in software distribution, Citrix, ZENworks.
• Knowledgeable with IBM AS400, bar-coding system, EDI, LANDesk Suite - remote control software.
• Knowledgeable with APC UPS, Cisc networks, Security monitoring systems, Dell computers,
• Liebert HVAC Power Electrical systems, Structured cabling system
• Worked with EMC storage systems, HP Business Availability Center, Microsoft SMS System Manager Server , Hubbell electric products and VMware virtual VMware installed and configured on HP Severs

Community Work

• Worked on a 1.6 million Gym and 1.5 million Church, which included installing steel studs, dry wall, laying block, electrical, plumbing, cement, roofing and finishing work.
• Interpret church services and other occasions for the deaf using sign language. Taught sign language classes.