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Senior Network Engineer Resume

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Atlanta, GA

SUMMARY:

  • Senior - level professional network engineer/administrator with 15+ years of experience. Seeking stable work environment that values culture, integrity, and provides room for career investment and growth.

TECHNICAL SKILLS:

OPERATING SYSTEMS:: Linux, Solaris, NetBSD, FreeBSD, OpenBSD, Microsoft Windows (various), HP-UX, IOS, JunOS, IPSO, multiple other OS (to be detailed upon request)

HARDWARE: Legacy Sun SPARC Workstations; Sun E250 and E450 servers; Legacy Confidential - Confidential workstations; DEC Alphaservers; Nokia firewalls; Cisco PIX firewalls; Cisco ASA security appliances; Cisco routers; Cisco Catalyst Ethernet switches; Confidential - Confidential Ethernet switches; Adtran routers; Tellabs DACS, AT&T DACS, Nortel Passport frame relay switches; Dell blade centers; IBM blade centers ; multiple other HW (to be detailed upon request)

SOFTWARE: Sendmail; Postfix; BIND; NIS; Apache HTTTPd; MRTG; PostgreSQL; MySQL/MariaDB, Majordomo; SSH; Checkpoint Provider-1; Checkpoint Firewall-1; Perl, UNIX shells; Wireshark; Microsoft Active Directory; eShare NetAgent; Asterisk; Nessus, nmap; Solarwinds; Cisco ASDM; Zenoss; VMWare; multiple other SW (to be detailed upon request)

PROTOCOLS & TECHNOLOGIES: BGP; OSPF; EIGRP; SMTP; SNMP; POP3; IMAP; TCP/IP; IPv4; IPv6; SIP; RTP; HTTP; HSRP; NSRP; MLPPP; VLANs; Multi-Layer Switching; 802.11 Wi-Fi ; STP; PVSTP; VTP; IPSec; SSL; Netflow; Etherchannel; LDAP; RADIUS; TACACS; FTP; TFTP; NTP

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential, Atlanta, GA

Responsibilities:

  • Worked directly with upper management to assure network integrity, stability, and scalability necessary for contact center operations.
  • Designed and maintained LAN and WAN infrastructure including routers, firewalls, and switches for multi-national contact center business.
  • Managed customer and vendor IPSec and SSL-client VPN connectivity using Cisco ASA security appliances to give users secure access to work from home and to provide access to remote applications.
  • Built and managed DNS and e-mail servers using free, open-sourced softwareManaged company’s data centers in Atlanta, GA and Dallas, TX.
  • Worked closely with team members, customers, and vendors to ensure that service and trouble requests were addressed in a manner that meets service level agreements and business goals and objectives.
  • Traveled to remote sites and data centers to perform maintenance and upgrades on network infrastructure.

Senior Network Engineer

Confidential, Atlanta, GA

Responsibilities:

  • Worked directly with upper management to assure network integrity, stability, and scalability necessary for contact center and SaaS cloud provider operations.
  • Designed and maintained LAN and WAN infrastructure including routers, firewalls, and switches for multi-national contact center and cloud provider business.
  • Managed customer and vendor IPSec and SSL-client VPN connectivity using Cisco ASA security appliances to give users secure access to work from home and to provide access to remote applications.
  • Built and managed Linux DNS and e-mail servers using free, open-sourced software.
  • Worked closely with team members, customers, and vendors to ensure that service and trouble requests were addressed in a manner that meets service level agreements and business goals and objectives.
  • Traveled to remote sites and data centers to perform maintenance and upgrades on network infrastructure.

Senior Network Administrator

Confidential, Jacksonville, NC

Responsibilities:

  • Worked directly with upper management to assure network integrity, stability, and scalability necessary for contact center operations.
  • Managed Linux, Solaris, and active directory infrastructure for contact center business.
  • Designed and maintained LAN and WAN infrastructure, including forklift upgrades, improving network stability and integrity.
  • Managed and provided Tier 2 support to desktop support technicians.
  • Worked closely with team members, customers, and vendors to ensure that service and trouble requests were addressed in a manner that meets service level agreements and business goals and objectives.
  • Traveled to remote sites and data centers to perform maintenance and upgrades on network infrastructure.

Internet Engineer 2/ Firewall Engineer

Confidential, Cary, NC

Responsibilities:

  • Administered Checkpoint Firewall-1 firewalls for enterprise customers.
  • Assisted customers with intermediate and advanced level network planning and security concerns.
  • Assisted Internet Security group after hours to identify, track, and stop denial of service attacks and other security incidents.
  • Performed troubleshooting tacks for customer T1, DS3, and optical carrier WAN circuits.
  • Performed layer 1 and layer 2 troubleshooting for customer private line, frame relay, and ATM WAN circuits. Analyzed circuit layout records and checked for error conditions and cross-connect problems on broadband and 1/0 DACS.
  • Performed time-based and urgency-based escalations as needed to ensure that customer issues were resolved in a timely manner.

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