Senior IT Analyst / Senior Business Analyst Resume

OBJECTIVE:

Results oriented analyst seeking opportunities to apply entrepreneurial and ethical values to help shape a better future. Committed to continued growth; creative problem solving and quality delivery. Looking to apply experience gained through responsibility with financial applications across Healthcare and P&C Insurance industries.

SUMMARY:

Experience with Peoplesoft accounts payable with connections to Legacy General Ledger and expense accounts.
Decommissioning of legacy applications.
Strong written and verbal communication skills
Ability to prioritize and multitask in hectic environments
Proficient in Microsoft Office with emphasis in Excel and Access including designing queries, relational database activities, pivot tables and formulas
Proficient with cross industry Mainframe applications
Experience with job scheduling software
Capacity for quick absorption of new concepts
Entrepreneurial drive to reduce costs and improve service/quality
In depth analytical questioning when patterns become present

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Analyst / Senior Business Analyst

Responsibilities:

Key contributor to successful and implementation of new front end policy issuing system
Coordinated multiple application interface testing
Identified key resource risks and escalated to stakeholders
Assured timely delivery
Provided primary IT support of legacy system improvements to assist intake of revenue in support of new insurance products
Manage international resources in implementing system enhancements.
Issue Resolution for Entry Team leadership. Assisted with error resolution for manual entry departments based on complex relational coding requirements.
Assured quality documented evidence for audit controls related to financial accounting with internal and external auditors.
Contributed and implemented innovative process improvements with measurable benefits to revenue intake and financial reporting areas.
Issue Management, Reporting and Production support for financial applications
Development of ad hoc reports of mainframe archive records using legacy coding SAS, COBOL and SQL
Applications experience includes:
Insurance premium processing, relational coding based on statistical and regulatory rules/requirements.
Statistical reporting in support of actuarial analysts and financial reporting to state entities
Archive data storage
General Ledger Accounting
Check Writing Processing
Billing systems for both commercial and personal accounts
Claims
Collections

Confidential

Associate Business Analyst / Regulatory Affairs Analyst

Responsibilities:

Accountable for monthly reporting of claims data to state entities, including updates to layouts based on changes in state requirements.
Daily adhoc queries of mainframe systems using SQL
Responsible for analysis of claims data to respond to inquiries submitted to Claims Operations.
Collaborate in projects related to conversions, implementations, and accumulators.
Responsible for analyzing and updating systems and processes to onboard new clients
Responsible for tracking and securing required licenses with regulatory agencies including collaborating with business partners, team members and regulators

Confidential

Supervisor

Responsibilities:

Responsible for overseeing operations and directed workflow to meet predetermined deadlines
Planned and implemented marketing strategies resulting in ten percent increase of scheduled private parties during target period
Developed process improvements to policies regarding petty cash fund