NETWORK ENGINEER, IT SUPERVISOR, NETWORK ADMINISTRATOR

• IT Supervisor and Network administrator for over 13 years of experience in various technologies. Successfully manage entire company network and oversee all IT related functionality. Strong ability to independently troubleshoot and solve a wide range of network problems.
• Expert knowledge in a wide range of desktop and laptop hardware.
• Successfully managed 2 Microsoft Exchange server upgrades from 2003 to 2007.
• Completed 2 separate full network upgrades including Microsoft Servers and all networking infrastructure.
• Strong interpersonal, documentation and communication skills in a help desk environment.
• Proven ability to communicate clearly and effectively in written and verbal forms.

CORE COMPETENCIES

• Cisco IOS including routers, switches, firewall devices and wireless technologies
• Cisco Prime Infrastructure, Wireless LAN Controllers, Secure Access Control Systems
• Microsoft Windows Server 2000, 2003, and 2007 including Active Directory
• Microsoft Exchange Server 2000, 2003 and 2007
• Microsoft Windows XP, Vista, and Windows 7 Citrix Metaframe Experience
• DHCP, DNS, WINS, TCP/IP and SNMP Networking technologies Wireless networking configuration
• Router, Firewall and VPN configuration Laptop and Desktop Hardware setup
• Experience with Linux, Unix and Apple OSX Printer Configuration

PROFESSIONAL EXPERIENCE

Confidential

Network Operations Engineer

• Responsible for administration, configuration and maintenance of entire wireless network. Successfully implemented Cisco Prime Infrastructure, Cisco Wireless LAN Controllers Flex 7510, WiSM and 4400 models , and all wireless access points network wide.
• Configure, deploy and maintain Cisco switches across the network.
• Deploy Cisco VPN routers to all new/temporary site locations.
• Successful implementation of Cisco Secure Access Control System for wireless authentication and device administration authentication.
• Member of network security team. Audit all external facing systems for vulnerabilities. Monitor firewalls and various security devices for breaches.
• Create and maintain network diagrams for all branch office sites.
• Monitor bandwidth and network health for entire network using 3rd party monitoring tools.
• Help Desk support for all wireless and switching issues throughout the company.

Confidential

IT SUPERVISOR

• Responsible for administration, configuration and maintenance of entire network. Including servers, networking equipment, wireless access points, printers and all laptops and desktops.
• Maintain all aspects of 11 remote office networks connected to the main office via hardware VPN.
• Responsible for satellite office set-up at construction job sites including entire LAN, connection to main office via VPN, wireless access, printers and all laptops/desktops.
• Oversight of contract negotiations and signature authority for all phone and internet service providers.
• Administer Microsoft Windows 2003 Active Directory server network, including Microsoft Exchange server 2007 with Outlook Web Access OWA .
• Monitor and maintain remote access server for all field users.
• Successful implementation of software VPN system for all field employees.
• Introduced hardware VPN system to connect all remote offices.
• Successful implementation of Blackberry Enterprise Server. Maintain 65 Blackberry devices with the BES.
• Provide configuration and technical support for all mobile devices.
• Accountable for desktop and laptop maintenance for over 200 laptops and desktops.
• Help desk support for over 200 users.
• Implementation of inventory tracking database for computer and networking equipment.
• Oversight of all hardware and software purchased for the company.
• Applied server farm backup system using native Windows Backup system and external hard drives.
• Created remote access system to troubleshoot all field users.
• Responsible for companywide cell phone plan, including inventory tracking, replacement, new equipment and all broadband access cards and contract management.
• Expanded network infrastructure to accommodate office addition.
• Successful implementation of video conference system linking multiple remote offices.
• Member of the building addition committee, requiring insight on network wiring.

Confidential

Network Systems Engineer

• Oversight of design and configuration of Dell PowerEdge Servers utilizing Microsoft Server 2003, Citrix Presentation Server 4.0 in a Terminal Services environment. Servers were custom configured to run a unique accounting, HR and payroll application named WinCap.
• Integrated custom configured servers into the clients' network environment and domain structure.
• Responsible for 125 client servers with Microsoft Server 2003, Terminal Services and Citrix Presentation server with 10 to 75 active daily users.
• Administered internal upgrade of Microsoft Windows NT 4.0 Domain with one Primary Domain Controller and one Backup Domain Controller to Microsoft Windows 2000 Active Directory with three domain controllers.
• Successfully completed upgrade from Microsoft Windows 2000 Active Directory to Microsoft Windows 20003 Active Directory.
• Facilitated upgrade project from Microsoft Exchange 5.5 to Microsoft Exchange 2003 for 50 users and 10 public folders.
• Successfully completed additional upgrade from Microsoft Exchange 2003 to Microsoft Exchange 2007 for 50 users and 10 public folders.
• Implemented company-wide Outlook Web Access OWA project for remote access to email using Microsoft Exchange 2007.
• Expanded internal network from four to eight Microsoft Windows Servers.
• Responsible for all maintenance and administration of entire internal network including Active Directory environment, Microsoft Exchange, and supplementary servers.
• One year experience installing, configuring and maintaining three MS SQL server 2005 databases.
• Accountable for setup, configuration maintenance, troubleshooting and upgrades of 40 internal computers.
• Configured all internal computers with Microsoft Windows Vista, Windows XP, 2000 or Windows 98.
• Maintain entire company network infrastructure. Including all Netgear and HP switches, Cisco PIX 505E firewall, Cisco 2801 Router and all networking equipment and wiring.
• Administered upgrade of internal HP network switches and hubs to a stacked configuration with Netgear Layer 3 switches.
• Implemented building wide wireless capabilities including wireless security features.
• Assisted 3rd party consultant with upgrade from Cisco 2610 Router to Cisco 2801 Router.
• Function as help desk technician for all clients.
• Implemented companywide installation of Mcafee VirusScan 8.5 antivirus software, including configuration of server to maintain virus definitions.
• Set up remote access using Cisco VPN client software in conjunction with Cisco PIX 505E.
• Applied company wide data backup system using Computer Associates Arcserve Backup software and DAT tapes as backup media.
• Managed company website using Microsoft IIS 6.0.
• Trained four client partners in the custom configuration of the WinCap server environment.
• Maintain documentation for training and design of custom server build.
• Keep up to date documentation for all internal network and server information.

Confidential

Windows NT/Novell Network Administrator

• Assisted in design and configuration of integrated Microsoft Windows NT 4.0 and Novell Netware 4.1 environment on HP Net Server series hardware.
• Aided in administration of Microsoft windows NT 4.0 Domain with 100 user base.
• Maintained Novell Netware NDS environment.
• Responsible for maintaining all internal hardware for 100 users.
• Member of Help Desk team responsible for maintaining internal network comprising of Microsoft Windows 95, 98 and NT workstations.
• Accountable for support and maintenance of three client networks.

Confidential

Novell Network Administrator

• Assisted in upgrade from Novel Netware 3.12 to Novell Netware 4.11.
• Responsible for network administration of Novell Netware 4.11 network.
• Completed all internal hardware upgrades for 100 internal users.
• Member of help desk team responsible for maintaining all users.
• Troubleshoot all hardware and software problems.
• Setup and configure all new desktops.