PROFESSIONAL SUMMARY:

• Data Center Supervisor with more than 3 years of experience in Data Center Management, I am proficient in server installation and maintenance, network structure, computer software, applications, and cloud services. I have managed complex projects within the Data Center, and have obtained knowledge of facilities management which includes the electrical andcooling of the Data Center. . I am able to demonstrate ways to improve operations and streamline work practices.

TECHNICAL SKILLS:

Software/Databases: MS Office, Lotus 1 - 2-3, & Word Perfect

Operating Systems: DOS, MS, Windows 95, 98, 2000, NT, & XP

Networking: Topologies, OSI Model, TCP/IP & HTTP, Cisco and Juniper configurations

PROFESSIONAL EXPERIENCE:

Confidential - Omaha, NE

Data Center Manager

Responsibilities:

• Overseeing all Integration, Maintenance, Monitoring and Operation of Physical environment within the Omaha data center
• Performs quality control checks on all Data center integration and operations projects
• Understand and audit power load documentation as needed using standard practices
• Strong background with analog and digital signals and the physical mediums deployed to support
• Partners and communicates project status and potential issues with all BAM Tech departments
• Coordinates the schedules for part time and contracted staff to comply with budget
• Manages invoices related to the operational budget for the facility
• Maintains, analyzes, and amends critical documentation regarding including Elevations, VidCAD
• Will provide technical EOD & EOW reports
• Delegates and updates Service Now (SNOW) requests to meet stated deadlines
• Will be able to self-manage projects and motivate staff to set deadlines
• Ensures that all contracted integration technicians conform and perform to BAM TECH cable and install standards
• Coordinates vendor maintenance schedules for critical mechanicals (I.E Confidential, Generator, HVAC etc.)
• Supports Automated Logic BMS Automation and Controls system
• Maintains orderly records of all 3rd party maintenance performed
• Complies to all building codes and standards
• Complies to BAM TECH Technical Facility standards
• Will build and maintain a professional relationship with BAM TECH, Level 3 and Scott Data Center personnel
• May travel to local and out of state facilities for support and
• Engages in proper and courses
• Installs monitoring and may configure environmental controls and devices (T/H Sensors, Leak Detection, Pressure sensors)
• Exposed to Switched PDU UI operation and understands common functionality
• Additional tasks as needed to ensure compliance, efficiency, and success of data center operations

Confidential - Omaha, NE

Data Center Supervisor

Responsibilities:

• Plans, organizes, directs and coordinates all activities of the Data Center operations, which includes but not limited to:
• 24x7 technical support for the Data Center
• Server and network hardware installs and de-installs
• Cable site surveys, cable runs and mining of cables
• Copper/Fiber
• Troubleshooting hardware issues
• Environmental monitoring within the site
• Receiving and inventory of all hardware
• Decommissioning of equipment
• Equipment inventory
• Recommends and implements policies, standards and documentation procedures related to all Data Center operations activities.
• Supervises and directs the work of all Data Center operations personnel, reviewing performance and creating employee work evaluations, implements to meet employee development needs, assists in initial selection and discipline procedures and meets regularly with staff to gather and disseminate information.
• Coordinates the installation and maintenance of Servers, switches and other devices with staff or outside vendors.
• Ensures that the uninterrupted power supply ( Confidential ) system, including standby generator, security access system and HVAC, are in working order and respondsto problems or arranges for repair as necessary..
• Participated in Confidential system replacement, Global Mirror project and worked with various vendors and IT staff upgrading/installing DASD and Mainframe equipment.
• Work closely with IT department and Business teams coordinating end to end Disaster Recovery testing.
• Responsible for keeping Disaster Recovery documentation up-to-date.
• Consult other departments for issues requiring IT technical expertise.

Confidential - Omaha, NE

Network Engineer/Project Manager

Responsibilities:

• Planned, lead and organized each site turn up for the state and local government for the state of Mississippi and South Carolina.
• Provisioning of Frame-Relay, DSL, Private Line, ATM and Metro-E circuit.
• Provisioning and troubleshooting of Provider Equipment and Customer Equipment
• Working with protocols such as BGP, RIP, EIGRP AND OSPF
• Troubleshoot WAN, and LAN on Cisco, Juniper and Redback routers as well as designing networks for the customer.

Confidential

Electronic technician

Responsibilities:

• Repair and construct charge racks for Bar size video games
• Download the software that makes the video games operational
• Repair game packs video games and test equipment
• Verify QA and QC of other equipment that was manufactured on the floor.

Confidential - Omaha, NE

Pre-Loader

Responsibilities:

• Presorted mail packages
• Loaded packages in numeric order in trucks

Confidential — Omaha, NE

Foreman

Responsibilities:

• Lead a team of track repairman, welders, and heavy equipment operators in maintaining a safe and functional track system for railroad operations.

Confidential - Omaha, NE

IT Specialist

Responsibilities:

• Work as an independent contractor on conversions on POS registers, computer upgrades and repairs, Re-image and setup partitions on computer, Install and troubleshoot windows operation systems, install, troubleshoot and configure routers and switches. Cable site surveys, makes Cat 5 and Coax cables, cable drops, troubleshoot RF and Fiber signals, troubleshoot telephone line issues, printer repairs and troubleshoot and repair Plasma, LCD and LED TV’S.