Network Administrator Resume Profile
Greenville, Sc
Technical SKILLS:
- Maintain monitor helpdesk calls
- Remote Management of Network in Pennsylvania Set up remote data backups
- Provide end user support for remote access services
- and other peripherals within LAN/WAN environment
- Build, install, configure and maintain PCs, company software, laptops, printers,
- Support user issues for SoftIPT telephone software and Order Express software
- Transition production facility from 10/100 network to Gigabit network
- Transition from Windows XP to Windows 7
- Configure and maintain connectivity between workstations and LAN/WAN
- Active Directory accounts management
- 11 years of customer service experience
- Configure, install, and replace cabling
- Microsoft Office PowerPoint, Excel, Visio, Project, Word, Outlook
- Microsoft OS 8.1, 7, Vista, XP, Server 03/08
- SQL server, Crystal Reports 11, Tapit, Insight
- Knowledge of HTML, TCP/ IP, DNS, DHCP, JAVA, LAN/WAN
- CD ROM drives/burners, FAX/modems, hard drives, laser printers, memory modules,
IT EXPERIENCE:
Confidential
Network Administrator / Support
Projects completed: Migrated network from HP Procurve switches 10/100 to Cisco SG-3000 switches Gigabit Ethernet, Research and recommended replacement telephone system from Toshiba PBX to Mitel, Maintain secondary network at Pennsylvania location Tedd Wood , Initiated IT inventory to ensure rapid deployment of hardware and systems, Organized and established daily reporting for call center statistics, Engineering department hard drives changed to Solid State Drives to increase productivity.
- Edit and maintain users in active directory
- Completion of support tickets in office and manufacturing environment
- Troubleshoot software and hardware connectivity issue
- Creation and modification of reports
- Setup and map network and local printers
- Troubleshoot and assist with Microsoft Office product issues
- Setup user workstations and ensure network connectivity
- Troubleshoot voice and voicemail issue with company desktop phones
- Troubleshoot issues with remote/VPN connection
- Active Directory account management
- Configure wireless connections on laptops
- Assist with data management i.e. backing up files and data transfer
- Creating Technical documentation for maintenance department and IT department
- Maintain support for Order Express software for dealers
- Map and manage network shares and drives
- Manage Toshiba telephone system and publish reports
- Manage Email accounts and use of Google Apps Sync to Outlook
- Configure and install AutoCAD, Microvellum, Peachtree software
Employment Experience:
Confidential
Maintenance Supervisor
Projects completed: Repair of fire systems, Exterior lighting replaced in all buildings, Fitness center flooring replaced, Chlorine generator in swimming pool replaced, Exterior handrails painted, Exterior of buildings cleaned, Entrance gates repaired and painted, Maintenance shop organized, Irrigation system repaired.
- Management of maintenance staff
- Responsible for keys and locks for property
- Assist other employees where needed
- Strict timeline of unit turnover
- Daily repairs
- Maintain budget and inventory
- Plan projects and schedule contract work
Confidential
Maintenance Technician
- Responsible for keys and locks for property
- Assist other employees where needed
- Strict timeline of unit turnover
- Daily repairs
Confidential
Maintenance Technician
- Responsible for keys and locks for property
- Assist other employees where needed
- Strict timeline of unit turnover
- Daily repairs
