Network Engineer, Technician Resume
Huntsville, AL
OBJECTIVE:
- I want to use my experience with information technology to streamline the business process and improve the end - user experience. My previous position was eliminated due to business need, resulting in a reduction in workforce. I am available for new opportunities fulfilling system administrator, network engineer, as well as IT and desktop support roles.
TECHNICAL SKILLS:
Operating Systems: Windows 7/10 Pro, MAC, iOS, Android, Windows Server 2008/2012
Hardware: Troubleshoot PCs, laptops, tablets, printers, scanners, mobile phones, and peripherals; upgrading and replacing broken computer hardware components
Software: Active Directory (Lightweight Directory Access Protocol), Microsoft Exchange Server roles and services, Managed Service Provider, Remote Maintenance Management, Remote Desktop Support, SolarWinds/N-able, Quick Books, FlexMed, Office Suite, Fortinet, WatchGuard, WireShark
Security: System backup and migration, establish Virtual Private Network connections
Networking: Sustain connectivity for network attached storage drives, printers, and scanners utilizing standards TCP/IP, DHCP, IPv4, IPv6, WAN, LAN
WORK EXPERIENCE:
Confidential, Huntsville, AL
Network Engineer, Technician
Responsibilities:
- Installed and support Cisco, NETGEAR, and ADTRAN routers/switches and updated firmware and DHCP/IP configurations
- Perform full-service workstation troubleshooting, new software configuration and license assignment, as well as cooperate with vendors to reach resolution
- Aided in troubleshooting and supporting PBX systems and VoIP/SIP hardware including phones, PoE switches and injectors; routed, dressed, terminated, and toned Cat 5e/6 plenum and non-plenum cabling at the user and server sides
- Mounted Aps, TVs, security cameras, wire managers, server racks, projectors and screens
- Supported and troubleshot Mimosa SRS Backhauls
- Worked with major internet service providers to migrate and establish new client connections
- Establish temporary network infrastructure for pop-up office space during site renovations
- In 24 hours tear down, relocate, and support 50 temporary workstations
- Teach manufacturing employees on hand-held PC/scanner operation for inventory purposes
- Encrypt mobile PCs using BitLocker and maintain keys database
