SUMMARY:

• Versatile professional with comprehensive experience within the technology solutions industry Collaborative team member who is known for being the go - to problem solving resource; recognized as an IT Ninja for applying best practice solutions Demonstrates excellent communication skills both to IT trained and non-IT end users Driven self-starter with excellent prioritization and execution skills
• Windows Servers/Active Directory - Expert in configuring Microsoft Windows Server 2008 and 2012 Active Directory Domains, configuring DNS, GPOs, DHCP; highly adept with Active Directory architecture and design including Group policy, OU structure, and Domain and Forest trust; experienced working in multi forest, multi domain environment; managed Active Directory site, replication schedules, site links and boundaries; used ADUC to create and manage computer, user and group accounts in an Active Directory environment
• Email - Highly knowledgeable using Exchange 2010, 2013 and Office 365; experienced in migrating Exchange on-premises to Office 365 as well as hybrid solutions; work included on-premises Exchange 2013, Windows 2008, Windows 2012, and Office-365, and supported more than 3,000 mailboxes; experienced with administrative role in creating, monitoring and managing user accounts and monitoring service health in Office 365; proficient in message tracking and troubleshooting to resolve mail delivery issues; performed troubleshooting issues of Office 365 including mail routing issues and monitoring message queue; experienced in interacting with client and providing support and troubleshooting complex issues; configured and performed backups of various Exchange Server Mailboxes
• Backups - Expert in NetBackup 7.5 and above on Windows and Netbackup appliances; designed and built backup infrastructure using backup software Netbackup; configuration, migration, installation and creating File and VM level Backup policies; Netbackup appliances configuration and upgrade to version 7.6.x to 7.7.3 to 8.x; Upgrade netbackup enterprise servers from 7.6.x to 7.7.3 to 8.x; manage HP and Quantum iScalar Tape Library; provide daily reports, management reports via OpsCenter; Configured devices and media pools
• Team Interaction and Communication - Capably interacts with all teammates, supervisors, other department personnel, and end users
• Process Improvement - Highly adept at dealing with mergers or transitions from one system to another, optimizing efficiency; has handled numerous migrations and spearheaded policy design and implementation

PROFESSIONAL EXPERIENCE:

Windows System Engineer

Confidential

Responsibilities:

• Responsible for the support and engineering of Windows servers both physical and virtual; numbers ranged
• Identified and executed Active Directory design; for current company and mergers and acquisitions over numerous years utilizing Quest, Binary Tree and ADMT tools; provided consolidation of Active Directory and Exchange or O365 data; facilitates Exchange on-premises to O365
• Oversaw email security and filtering / implementation and migration including Microsoft EOP to Postini and Google Apps to Mimecast
• Implemented global backup environment redesign, implementation and consolidation
• Determined group policy design, implementation and consolidation
• Created automation tasks utilizing PowerShell scripting for multi-system environments

Windows Server Administrator - Contractor

Confidential

Responsibilities:

• Responsible for clients Windows server system architecture, administration, installation, problem isolation and resolution within a global environment
• Oversaw architecture and administration of Exchange email system
• Provided server security and hardening, including documenting as per company standards for IT security audit
• Actively engaged in the coordination of the business applications, database administration and global client services functions to resolve technical issues
• Prepared and maintained documentation of IT procedures, system configuration standards, maintenance and upgrades

Engineer IV - Windows Server Management

Confidential

Responsibilities:

• Responsible for the support and engineering of Windows servers both physical and virtual
• Provided support for Windows and VMware server infrastructure as well as Active Directory and name services (DNS/WINS)

Systems Administrator

Confidential

Responsibilities:

• Responsible for the architecture, integration and on-going operation of corporation’s network infrastructure x86-based and 64-bit servers; environment consists of 50+ servers spread across 6 facilities in multiple countries serving over 600+ combined users
• Completed architectural design, project management, integration, security assessment, implementation, documentation and knowledge transfer to other staff for responsible technologies
• Provided mentoring and guidance to team members and served as 2nd level tech support
• Executed Active Directory design, migration from Lotus Notes to Exchange 2003, migration from IIS 6 to IIS 7.5, migration of Windows Server 2003 to Windows Server 2008, and DFS infrastructure
• Oversaw group policy design and implementation, secure document structure and software compliance and audit implementation

Systems Administrator

Confidential

Responsibilities:

• Responsible for the architecture and on-going operation of corporation’s network infrastructure consisting of 30+ servers spread across 2 facilities server over 400+ combined users; environment serves both internal corporate users, as well as hosted application service provider (ASP) based customers
• Completed hosted application design, project management, implementation, documentation, data conversion specialist, and 2nd level tech support
• Executed Active Directory design, migration from NetWare to Windows, Migration from Citrix MetaFrame to Microsoft Terminal Services, Secure Remote Desktop design and implementation via Group Policies