SUMMARY:

• A highly dedicated and disciplined professional seeking a position to utilize my, experience and troubleshooting skills of computers, and networks to ensure the availability and smooth running of network system.
• Outstanding grasp of information technology concepts and processes.
• Ability to design and coordinate the installation of data networks.
• Experience working across various organizations and with individual personalities while exhibiting a professional demeanor.
• Management
• Organization
• Technical Writing
• Network Infrastructure
• Fiber Optics
• Installation / Configurations
• Troubleshooting / Repair
• Interpersonal Relations
• Customer Service/Support
• Created detailed work plans which identifies and sequences the activities needed to successfully complete the project.
• Assisted in determining the resources (time, money, and equipment) required to complete projects.
• Review the project schedule with senior management and all other staff that will be affected by the project activities, as well as, revising the schedule as required.
• Knowledgeable in planning, implementation, and tracking of a specific project which has a beginning, and end with specified deliverables.
• Managed the progress of the project and made adjustments as necessary to ensure the successful completion of the job.
• Reviewed the quality of the work completed by the team on a regular basis to ensure that it meets the project standards.
• Write reports on the project for management, staff and other stakeholders.
• Evaluate business’s process of infrastructure technology to support a business needs.
• Create designs for network infrastructure and specifications for individual devices and communications circuits.
• Knowledgeable in creating and maintaining documentations of network designs and modifying to ensure network infrastructure is secure, reliable and scalable.
• Install, configure, maintain, optimize, and troubleshoot Cisco network systems.
• Installed customer premise equipment such as: Cisco, Juniper, Brocade, HP, Dell and APC.
• Capable of installing and configuring Cisco network switches and routers.
• Assisted in the installation, configuration, testing, maintaining, and troubleshooting end user workstation hardware, software, and peripheral devices.
• Assembled, installed, and configured operating systems, software, antivirus, and peripherals for customer workstations.
• Created and managed users, computers, and group policy in Windows Active Directory.
• Provided hardware maintenance such as: motherboards (MBs), hard drives (HDs), RAM and network cable replacements.
• Worked with various teams to resolve network connectivity, telephony, cabling, and other IT related equipment and performance issues.
• 8 years surveying and supervising the wired network backbone for WLANs using 802.11 access points (Cisco and Aruba) for hospitals.
• Experienced with Wireless design and validation, including RF site surveys of indoor and outdoor deployments.
• Able to perform site survey that encompasses coverage, including potential sources of interference, as well as, the proper AP (Access Point) placement, installation, and configuration of 802.11 hardware and related components.
• Oversaw Wireless LAN installation consisting of over 500 Cisco Wireless Access Points.
• Knowledge of different wireless standards (802.11a/b/g/n, 802.1ac, 802.1ad) and 802.1x authentication.
• Capable of troubleshooting wireless networks including signal strength, encryption problems, and connectivity problems on the WAPs.
• Operated multiple RF and IP communications related test equipment.
• 10+ years of experience in Telecommunications.
• Assisted in the surveying, planning, deployment, and support of LAN/WAN/WLAN infrastructure.
• Worked with the management staff and other team technical leads to define strategy and set technical direction.
• Provided coordination and leadership to the team on projects of all sizes and scopes.
• Coordinates daily with the PM, government PE to identify and document daily tasks.
• Analyze and use drawings/blue prints to perform the installation of structured cable systems, IEEE 802.3 (Ethernet), and Access Points for LANs, and WLANs.
• Oversaw and assisted in the building of IDF’s/closets which included installing communications racks/cabinets, patch panels, vertical/horizontal wire managers, cable tray systems, and grounding for Naval Hospitals (domestic and international).
• Installed wireless local area network (WLAN’s) by installing CAT 6 cable for Cisco or Aruba Access Points to extend network.
• Supervised, assisted and trained other members in the installation of cable systems, network cabling (CAT 5e/CAT 6, and Fiber Optics), termination and testing of cables.
• Maintain inventory of LAN/WAN hardware and assets.
• Recorded the meeting time information such as the actions assigned and decisions made that was saved for during future meetings.
• Answered, evaluated, and prioritized incoming telephone calls, voice mail, e - mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other network related issues.
• Operated PCs or similar devices to complete assigned administrative tasks.
• Communicated with vendors to obtain pricing, service selection, and for employees.
• Worked on Requisitions for the purchase of computers, hardware, and software for users in various departments.
• Created Excel spreadsheets to Monitor and track the use of licensing software.
• Maintained and completed documentation of all daily and project work using standard methods and procedures.
• Inventoried and maintained control of hardware and software.

TECHNICAL SKILLS:

Routing Protocols: TCP/IP, RIP, OSPF, EIGRP, IGRP, BGP, Frame Relay

Switching: VLAN, VTP, STP, Etherchannel, and Port Security.

Security: SSID, MAC address authentication, Encryption (WEP and WPA), Traffic Filters, Firewalls, Access Control Lists (ACLs) and Cisco ASA Firewalls.

COMPUTER SKILLS: MS Word MS Excel MS Outlook MS PowerPoint Personnel Computers (PCs) Windows XP/Vista/7 Windows Server 2008/2012 Windows Server Active Directory LAN/WLAN TCP/IP Protocols DNS/DHCP System Imaging