Cisco Network Engineer Resume profile New York, NY - Hire IT People

Professional Summary

Seeking an opportunity as a Network Engineer to contribute my experience and knowledge while seeking avenues to grow professionally. I am a highly dedicated worker with strong work ethics, punctual and a positive team builder.

Career Profile

Knowledgeable of setting up a network and being able to diagnose Cisco Routers 800, 1800, 1900, 2620XM, 2611 2811, 2610, 3945, 3845, 7200, ASR1000 and Cisco Catalyst Switches 6500, 4500, 3850, 3560, 3550, 2950-24, 2950T and 2960 . Experience with IOS upgrade on 3750 and 3850 stack-switches, adding and removing a member from on stack-switch. Supervisor code/IOS upgrade Stateful Switchover on Cisco enterprise equipment like Cat 4500 and 6500 . LAN/WAN Interior Gateway Routing Protocol BGP, EIGRP, OSPF, and RIPv2 and Routed protocol TCP/IP, NAT/PAT, ICMP, GRE, and UDP . Switching Technologies: VTP, DTP, 802.1Q trunking, Layer 2 and Layer 3 etherchannel/port-channel LACP/PAGP, HSRP/VRRP, ARP, CDP, VLAN, STP, RSTP, PVSTP, Port-security, NTP, SNMP and DHCP. Implement traffic filters using Standard, Prefix and Extended Access-list ACL , Route-Map, Policy Based Routing, implementation of DHCP, Route Summarization, IpSubneting, VLSM, IPsla, Track object and Network Address Translation. Using GNS3 and Packet Tracer, I have configured and troubleshoot redistribute routes and authentication. Knowledge in network troubleshooting utilities such as ping, treacroute/tracert, ipconfig, netstat, netview etc. Basic knowledge of Cisco ASA 5505 running 9.1.4 Object Group, Modular Policy Framework, PAT, SSL client, SSL client less IPsec l2l and IPsec remote VPN . Highly developed skills in problem identification and implementation of effective solutions. Comfortable with analyzing and understanding data, working under time pressure and presenting myself in a professional manner. Excellent inter-personal communication and social skills, friendly, mature and flexible individual with an entrepreneurial approach towards objectives and tasks.

Work History

Cisco Network Engineer

Confidential

Remotely manage Cisco networking equipment for multiple clients both locally and internationally
Working with carriers AT T, Verizon, BT, C W/Vodafone, Level 3, Cogent, Century Link, Zayoetc to normalize service to our customers issue like packet loss/latency, fiber cut, end to end verification, loop testing etc .
Perform initial troubleshooting for tickets and reaching out to clients as necessary
Collaborate with a myriad of vendors both local and international to troubleshoot ISDN/MPLS/Frame-Relay/Metro Ethernet/T1 etc circuits
Open tickets with Cisco TAC/Remedy LIT and communicate with techs via WebEx/Jabber to provide local support to remote Cisco sites
Make use of an automated ticketing system IPcenter to work and resolve tickets within the allotted SLA
Multitasking working tickets handed off from previous shift, taking tickets pro-actively from the queue and working tickets and answering calls automatically dispatched to me via IPcenter
Make use of a translator service to communicate with clients around the world/in different languages
Engage in conference calls with relevant contacts to remedy high priority cases as quickly as possible
Open tickets at client's requests for unreported issues
Create RFC/CR per customer request or new implementation
Use SixSigma system to evaluate my productivity and to find ways to work more efficiently

Additional daily task as a Network Administrator Cisco RMS at IPsoft are configure troubleshoot and manage Cisco RSA, Default/static route, OSPF, BGP, EIGRP, HSRP, IPsec site to site, GRE over IPsec VPN, DMVPN, debug IOS and code/IOS upgrade. Troubleshoot Circuit, Frame Relay, Optical Fiber, PPP Multilink, DSL, MPLS, ISDN, T1, and T3. Some of the high end devices that I work on are Cisco Catalyst 3800, 3900, 4500-6500, 7200 router. Additional, I'm dedicated customer engineer for two clients that were in a CAP Customer Assistance Program state.

Desktop Support Intern

Confidential

Some of my responsible was providing first level technology support for the school, software update, install and configure, remove virus, troubleshoot network issues and Help maintain and implement overall technology vision for the school. Additional, Dell and HP desktop pcs, wipe hard drive and install OS over the network PXE

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Cisco Network Engineer Resume Profile

New York, NY

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