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Systems Analyst Resume Profile

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Reston, VA

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Experience

Confidential

Systems Analyst

resolving customer change requests by deploying various monitors to Windows servers, Unix servers and applications. Specialized in configuring, testing and deploying HP BSM Topaz URL monitors. Also configured and deployed logfile monitors, process monitors, service monitors using SNMP.

Confidential

Tools Engineer

responsible for architecting, deploying, configuring and troubleshooting Server Monitoring Systems including Microsoft System Center Operations Manager 2007 R2 SCOM , BMC BPPM and Whatsupgold. Automation duties include designing and scripting various enterprise reports and tools using Perl, PowerShell and VBS

  • Configuring Users and Security for SCOM in Active Directory
  • Deploying SCOM agents to various platforms including Windows and Linux.
  • Developing customs alerts and reports for SCOM
  • Architected, deployed and maintained BMC BPPM ProactiveNet
  • Integrating SCOM and WhatsUpGold into Proactivenet.
  • Write and maintain custom data collection scripts and tools using perl, Powershell and Visual Basic
  • Netcool agent deployment and configuration
  • Server Maintenance using vCenter, Terminal Services and SSH.

Confidential

Operations Analyst

  • Troubleshooting, maintenance and repair of Tivoli Framework and Tivoli TEC for USMC.
  • Deploying monitors to new servers, reconfiguring monitors to customer needs and deploying them to existing servers
  • Responsible for Maintaining Tivoli Remote Control for USMC and US Navy
  • Writing automation tools for maintaining Tivoli and UNIX environment. The NMCI network is the largest Tivoli installation in the world consisting of over 400,000 endpoints.
  • Maintained UNIX AIX network running Tivoli infrastructure.

Confidential

Senior ESM Engineer

  • Level 3 problem resolution for Tivoli TEC 3.9, DM 3.7, ProactiveNet 7.1, TWS 8.2, Tripwire and Redwood Cronicle issues.
  • Change Requests for custom monitoring using DM and ProactiveNet using Out of the Box monitors or custom perl scripts
  • Projects: Planning Migration of Tivoli Monitoring from DM 3.7 to ITM 6.1, Migration of Tivoli to new HACMP hardware, Disaster Recovery Implementation, Redwood Cronicle installation.

The environment at McKesson contains approx 2000 servers consisting of Windows, AIX Solaris, LINUX and HPUX Operating systems

Confidential

Operations Engineer

  • Trouble Ticket resolution for monitoring issues in my assigned Line of Business
  • Special Requests which include creating custom monitors, bank merger activities, adding and deleting endpoints

The environment at JPMC includes 35,000 monitored servers using Tivoli DM, Tivoli ITM 5.1 Sitescope and InfoVista as monitoring products

Confidential

Post Sales Engineer

Subject matter expert for Tivoli monitoring suite. Responsible for solving deep seated customer issues that could not be resolved through normal support channels. Aided customers with product design and best practice guidelines. Assisted in writing product certification tests. Assisted customers with product enhancements and customizations. Setup product demonstrations. Provided customer training. Acted as customer advocate.

Confidential

Systems Integrator

Hired as an independent contractor to setup and maintain 2 large HP 9000 systems. This was to facilitate moving the business from a Unisys mainframe to a distributed system. While there I installed and maintained an ERP product called MFG/Pro. I was also assigned the task of DBA for Progress, the 4GL database used by MFG/Pro. I also designed the data loads to move the Unisys data into Progress. I also converted the site from a Banyan Vines network to a Microsoft NT Network.

Confidential

Systems Analyst

Southern Auto is a small IT shop where I performed all jobs found in the datacenter. I was the primary System Admin for 6 SCO UNIX systems. I was the backup DBA for the Informix databases. I was an application programmer doing embedded SQL/C programming. I also did network administration, printer maintenance and handled the bank wire transfers.

Confidential

Systems Analyst

This was a pre-Lockheed merger position in the Quality Assurance department of the Commercial Satellite Division. My primary responsibility was to install and maintain a large HP-UX System. This system was used to house a mission critical defect tracking system that was being ported from an IBM mainframe. While there I was a Novell Administrator responsible for purchasing, configuring, deploying and maintaining 100 PC's used as terminals for the new system. I was also an Oracle DBA responsible for the installation and performance tuning of the Database on the HP-UX system.

Confidential

Software Engineer

This was my first position after graduating from college. I worked at a series of increasingly responsible positions starting off doing software engineering changes in the Test Engineering Design group. Some of my more notable accomplishments were the software design/implementation of a large fully automated sensor calibration chamber and design/implementation of a real-time engine control monitor

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