Systems Administrator Resume Profile, NY - Hire IT People

INFORMATION TECHNOLOGY

A Solutions-oriented IT professional with extensive hardware and software application knowledge and keen ability to manage operations. Proven record of innovating and executing global WAN networks, data center administration and corporate infrastructures. Develop and implement programs and tasks designed to increase domestic and internal operations. Excels at interacting with broad populations including C-level executives, sales representatives, clients and vendors.With the ability to juggle several projects simultaneously while working under pressure in fast-paced environments. Set goals, establish priorities, manage resources and develop troubleshooting plans. Superior oral and written communication skills.Areas of expertise:
Systems Engineer/Administrator Help Desk Management and Support II-III NOC Quality Assurance Relationship Management Process Improvement Cost Avoidance Staff Training/Development Vendor Negotiations

TECHNICAL PROFICIENCIES

Technical: Building, servicing, installation and configuration: all PC, MAC, and Server tower brands and laptops networks, routers, access points, switches and hubs laser and inkjet printers scanners and multimedia devices.
Networking: TCP/IP Networks, wired and wireless,SonicWall, and Watchguard.
Systems Administrator: Server 2003-2008: Active Directory, Group polices Exchange Server 2003-2010, WSUS,BES Server VMware ESX and VSphere, Hyper-v, 2X Cloud Computing Citrix Xenapp MS Windows XP-7, MS Office and Outlook, Adobe programs, InDesign, Photoshop, Acrobat , Enterprise Antivirus solutions, Medical software.

PROFESSIONAL EXPERIENCE

Systems Administrator

Confidential

Managed Service Provider for Eye Care Health Clients. Level III support of VMWare ESX 5, Server 2003-2008R2,Exchange 2003-2010,Sonicwall, Maximeyes, Revolution, Compulink. Customer support for all server builds and migration to VMWare.Server upgrades, migrations, maintenance and support. Exchange installs and migrations.Client software support, desktop support, upgrades and installs,sonicwalland watchguardconfigurations and support, network maintenance and support.Connectwise and Labtech.

Confidential

A Managed Service Provider for small to medium size businesses with an emphasis on healthcare. Level 2 to 3Sysems Engineer. On a daily basis I take calls of all levels from Microsoft Outlook to Exchange issues. I work with all client computers and software to resolve issues. We mainly use VMWare on ESX boxes to virtualize servers in the environment of the client. Other software includes, Allscripts, GE Centricity, Eclinical Works and other medical software.Connectwise.

Confidential

MDcentric Technologies, a managed service provider has an emphasis on Cloud computing for the medical field. 2X and Citrix support for the Virtual Environment on VMware ESX. I support all Server builds and administration of 2008 R2 Servers in the cloud. Extensive work with Active Directory and Exchange 2010 as well as, 2X and Xenapp Servers, UrochartEHR, Medevolve, and other medical software. I support front end calls as well to resolve user issues as quickly as possible. Connectwise.

Confidential

Systems Engineer for a managed service provider of 150 client businesses.Managed networks solutions medium sized businesses. My experience includes level 2 to 3 help desk. Support of all client software and hardware including MS Exchange, MS Servers, VMWare, HyperV, Citrix, Virus servers, WSUS, Client workstations, laptops,firewalls, routers, vpns wireless and all client software including Microsoft Office 2003-2010, Peachtree, Quickbooks, Kaseya, Connectwise etc.

Confidential

Systems Engineer for managed networks solutions for small to medium sized businesses. My experience includes help desk, working on site and remotely for clients. Use of a ticketing system, and managing Windows Servers, virus servers, WSUS servers. Working remotely on client laptops and desktops from XP to Windows 7 to resolve all issues with networking, printing, email, virus

removal, and all Microsoft products. In shop upgrades, repairs, virus removal, software installs and configurations.N-Able, Connectwise.

Confidential

Customer service oriented in store computer technician for all laptops and desktops. Troubleshooting and repairing hardware and software issues including virus cleanup, operating

system reinstalls and wired and wireless connections. Customer relations and troubleshooting in store with clients.

Confidential

The Community of Jesus, Inc. a non profit-organization

100 Desktops/Laptops and 300 users

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Systems Administrator Resume Profile

NY

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