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Network Administrator Resume Profile

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Warrendale, PA

Summary

A network administrator with enterprise level experience with proactively monitored/troubleshooting global network systems LAN and enterprise-critical applications to ensure high availability which includes monitoring Network Infrastructure, Windows, UNIX, and Linux Servers on a global presence.

Career-Related Experience

  • Monitoring Applications i.e. SCOM, Orion, Big Brother, and Dell IT Asst.
  • Trouble ticket systems i.e. Remedy, Clarify, Track-IT
  • Network Management Tools i.e Cisco PI, PRSM, CSM, LMS, ACS, ASDM, KiwiCat
  • Cisco ASA i.e. 5520 w/IPS SSM10 and 5585X w/CX , IPS/IDS, and VPN
  • Cisco LAN i.e. 2960S, 2960X, 3750X, and 4510E
  • Cisco Nexus i.e. NX 7004, 5K, and 2K
  • Cisco ASR G1/G2 i.e. 1800, 1900, 2800, and 2900
  • Cisco Wireless i.e. WLC5500 and 7500, AP2602I and 1131AG
  • Cisco IOS, NX-OS, and CatOS
  • Routing Protocols i.e. EIGRP, OSPF, and BGP
  • Troubleshooting/Implementing VLAN, ACLs, STP, and Routing Protocols
  • Mitel/Inter-Tel Phone System i.e VOIP and Analog/Digital
  • Citrix NetScaler i.e 5500
  • APC i.e. Symmetra, Netbotz, and PDU
  • PCI and HIPPA Regulatoins

Employment History

Confidential

Network Administrator

  • Design, Configure, Implement, and Document Network Infrastructure
  • Manage, Configure, Update, Troubleshoot Network Firewalls
  • Rack, Cable, and Label Equipment
  • Configure and Update Network Management tools
  • Configure and Manage Mitel Phone System
  • Troubleshoot Corporate Store network issues
  • Manage, Configure, Update, and Troubleshoot VPN
  • Provide troubleshooting documentation to Help Desk/Operations

Confidential

Field Service Engineer II

  • Design, Configure, Implement, and Document Network Infrastructure Wired and Wireless
  • Cable manage label closets and PC stations
  • Troubleshoot network infrastructure, server, PC, and remote PC solutions
  • Configure Servers and PCs per Customer needs
  • Manage Lead projects and 3rd party resources
  • Ensure projects meet deadlines and customer needs

Confidential

NOC Engineer Level-1

  • Proactively monitor customer network systems and servers
  • Provide tier 1 end user support
  • Participate in various projects to support company customer base
  • Maintain Upgrade company-owned customer network infrastructure
  • Escalate customer issues to the appropriate team
  • Travel to various customer sites to complete projects and perform maintenance

Confidential

Network Operations Center Analyst

  • Proactively monitored global network systems and enterprise-critical applications to ensure high availability
  • Escalation point for various IT groups
  • Administered back-ups and security patching enterprise wide
  • Provided tier 2 end user support and hardware/desktop support
  • Provided tier 1 end user support for oversea businesses
  • Managed end users through systems such as Active Directory, Citrix, VPN, and Exchange
  • Create documentation for various procedures

Confidential

Pricing Specialist

  • Dealt with time sensitive material
  • Handled telephone calls from clients
  • Worked in a team environment

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