SUMMARY

• Technology and business visionary with 15+ years leading the design and implementation of high - performance Infrastructure technology solutions.
• Strong record of success in managing robust IT High Reliable Organizations (HRO).
• Proven ability to bring the benefits of IT to solve business issues while delivering applications, infrastructure, costs and risks.
• Provide strategic direction to leadership as well as a team player on technology. Led innovation projects for infrastructure delivery to improve the organization.
• Excellent interpersonal skills in communications, client relations, and negotiation.
• Dynamic Windows and Networking professional with very good experience in computer network Planning, Designing and implementing Local and Wide Area Networks.
• Hands on experience in SFTP server implementation (OpenSSH, Tectia)
• Strong knowledge in Microsoft Active Directory /DNS and Group Policy implementation
• Strong implementation knowledge on IIS Server.
• Hands on experience in Weblogic 8.X, 9.X, 10.X servers (creating domain, configuring DBPOOL,managing ODBC configs )
• Have worked extensively on Networking Hardware like Cisco Switches and Routers
• Have worked extensively on Firewall like Fortigate 200 and 400 models, Implemented Microsoft ISA server for web Proxy Infra solutions
• Hands on Experience in Managing Quest Active Role Server Management.
• Hands on experience in EMC-Power Path migration emulator tool for SAN array migration.
• Have worked extensively on MS Exchange 5.X/ 2000/2003 Server implementation and administration on Multi-Site design environment.
• Hands on knowledge on Splunk Tool for managing logs.

TECHNICAL SKILLS

Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows XP, Windows Vista, Windows 2000 Professional, Windows NT Server, Windows NT Workstation, Windows 3.1, Windows 3.0,DOS, Redhat Linux, Fedora Linux, Ubuntu.

Infrastructure and Project Management: Strong knowledge in design and implement Infrastructure Solution for the organization

Networking: TCP/IP, Ethernet, Token Ring, HTTP, SMTP, SNMP, IMAP, POP3, DNS, DHCP, NetBeui, DSL, RAS, PPTP, IPSec, SSL, MS-CHAP, VPN, VLAN

Databases: Oracle 9i, Microsoft SQL Server 7.0, Microsoft SQL Server 2000, MySQL

Virtualization: ESX Server V3.5, VMware Workstation, Microsoft Virtual Server, Citrix.

Web Servers: IIS, Apache, Tomcat

Dev Tools: Source Control Systems (VSS, Source offsite Server/Client, CVS)

Backup Solution: Arc Serve, Veritas Backup Exec, Netbackup

Microsoft Technologies: Microsoft Clusters Technology (A-A, A-P), Microsoft Radius Server Installation and Configurations, SharePoint services.

Identity Management Tool: Knowledge on Sun Identity Manager

PROFESSIONAL EXPERIENCE

Confidential

Windows Server Administrator III

Responsibilities:

• Successfully Implemented System Center Service Manager 2012 project to follow ITIL process and created and published Service offerings and Request offerings, Knowledge Management, Problem Management for Wintel Operations team.
• Created multiple process Flow for Windows Infrastructure operations team to improve uptime
• Created lot of step by step document for Helpdesk team to improve support level function
• Installed and configured Microsoft SQL Server 2008 server Analysis and Reporting services for Service manager 2012.
• Successfully managed VMware/Citrix environment and resolved priority tickets on-time.
• Involved with day to day operations to remediate and advise servicedesk/Incident tickets by creating and publishing KB document process to minimize downtime.
• Hands on experience in project management lifecycle.

Confidential, Westborough, MA

Associate Operations Manager

Responsibilities:

• Successfully Involved and completed easytech monitoring project in VMware ESX3.5v environment.
• Successfully completed SAN Array Migration Project -100 plus physical servers migrated from old array to new array EMC -VMX using Power Path Migration Emulator online migration tool.
• Day2day support for incidents/tickets includes dev/QA/Business and other teams.
• IIS Server Support on Windows 2000/Windows 2003/Windows 2008 servers
• Microsoft Radius Server Support
• Microsoft Cluster Server Support (Active-Active and Active-Passive)
• Microsoft Active Directory/DNS/Exchange Server 5.5 and 2003 Support
• Managing Symantech Endpoint Protection Server across the corporate organization and providing end user support for security compliance.
• Managing Security updates and patches/ applications using BigFix application
• Day2day work includes assist in problem resolution of escalated IT Helpdesk tickets through Remedy and Service-now application. Create and maintain operational procedures and documentation related to projects and OS tuning, deploy and maintain proper server patches as well as, monitoring, reporting, and alerting solutions for IT systems.
• Hands on experience and day to day support on Quest Active Role Server.
• Successfully implemented and completed the SFTP Server on Windows 2008/Windows 2003/Windows 2000 server environment and successfully did test transferring files from Linux to Windows and Windows-Windows environments. Generated the key pair (private and public) and configured SFTP Server for password less entry.
• Participating and involving with Root Cause analysis and Incident Management team.

Confidential, CA

Project Leader

Responsibilities:

• Experience in creating technical network requirements from business requirements
• Implemented VMWARE esx server environment and documented everything. Using VIC client monitored guest memory, processor utilization.
• Extensive experience with the control and flow of networks, Linux operating systems, and their internal workings with hardware and software
• Regulate LAN/WAN network operations,Monitor and maintain network security/stability of servers and clients Troubleshoot and resolve all hardware/software issues.
• Leading Root Cause Analysis team
• Installed and configured IIS6.0 and created Internet as well as intranet website as per project requirement and assigned the permissions.
• Implemented Microsoft ADS on Windows server 2008 and configured RODC for branch office and assigned the roles as per project requirement.
• Installed Microsoft sql server 2000/2003 on windows 2003 server and created the db and assigned the user to access the required Database as per project requirement.
• Involving with product deployment during the release time.
• Hands on experience in Nagios Tool.
• Hands on experience in Sun Identity Manager
• Hands on experience in Sonoa ServiceNet configurations.
• Day2day support which is includes configuring ADS,DNS as per the requirement and Providing Microsoft Exchange server support and Installed and configured VM’S as per project requirement and assigned vm’s to engineering team for their testing and other project work.
• Taking care of Backup using HP Data Protector
• Hands on experience in Sun Identity Manager
• Hands on experience in Sonoa ServiceNet configurations.
• Hands on experience in IP Routing/Switching
• Hands on experience in Splunk for log analysis.

Confidential

IT Manager

Responsibilities:

• Attended Training in Coastal developed applications and deployment
• Assisted team in India as well as onsite USA for deploying servers, OS, appservers, VMWARE environment for various projects. Coordinating with each team to make project deliverable as scheduled.
• Responsible for India IT as well as coordination with onsite IT team.
• Taking care of Vendor coordination, software and hardware, Microsoft and other software license process as per the project requirement etc.
• Implemented Microsoft exchange server2003 across the organization. Configured outlook for every users and implemented OWA for web access.
• Configured and deployed Bugzilla issue tracking tool for various teams to support/monitor/tracking their tasks.
• Build the Corporate infrastructure team and assisted dev,qa, production support team to make deliverable done as schedule.
• Implemented SharePoint for Internal documents managements for dev/qa/IT and other teams.
• Implemented SAV Endpoint Protection across the organization for security compliance.
• Day2day Support involved Microsoft Active Directory,DNS, Exchage support, Incident management, Project discussions, vendor relationship etc…

Confidential

Sr. System Administrator

Responsibilities:

• Managing Servers, Desktops, Software licenses, Hardware’s across the corporate.
• Regulate LAN/WAN network operations,Monitor and maintain network security/stability of servers and clients Troubleshoot and resolve all hardware/software issues.
• Firewall and VPN Support (Netscreen, Fortinet 200,300)
• Day2day support to dev/qa/business and other teams for various requests.
• Windows 2003,2000 server support
• Bea web logic Server installation, domain creation and configuration support
• Vendor Relationship like ISP/Hardware/Software for any issues.
• Co-ordinate with project managers and Team leaders for Project related issues like software and hardware.
• Support for Visual Source safe/ Source offsite server - remote and local for source control system
• Implemented VERITAS Backup Exec and HP Storage Works Ultrium 460 LTO drive to take backup.
• Implemented Active Directory services on Windows Server 2003.
• Implemented VM Ware and Microsoft Virtual Server Solution for corporate.
• Implemented Certificate Server for SSL Security.
• Day2day support for Installing and configuring Web Logic/Web Sphere appservers for dev and qa team for their various project requirements and support tickets.
• Implemented Bugzilla tool for issue tracking for dev, qa team for their projects.

Confidential

Sr.System Administrator

Responsibilities:

• Regulate LAN/WAN network operations,Monitor and maintain network security/stability of Compaq Proliant ML350,370 range of servers and clients operating in a Windows 2000 servers and windows 2000 Professional server environment. Troubleshoot and resolve all hardware/software issues.
• Vendor Co-ordination, Backup support, Vendor relationship, Antivirus Support.
• Provided technical support to in-house users regarding e-mail connectivity and application support, and database access and firewall issues.
• Installed solaris8 on Intel Platform and configured Samba server for communications between windows and Solaris.
• Co-ordinate with project managers and Team leaders for Project related issues like software and hardware.
• Knowledge in CVS Repository and administration
• Installed Netscreen -5XT VPN - for US Office communication.
• Reporting to the US team about day-to-day activities.
• Installed 64kbps leased line over CISCO 2610 Series Router for Mailing and configured 64kbps ISDN BRI as Backup for leased line.
• Installed Microsoft Exchange server 5.5 and configured outlook as Exchange client.

Confidential

Sr. Systems Engineer

Responsibilities:

• Implemented LAN/WAN network connectivity for corporate across the globe.
• Monitor and maintain network security/stability of seven Compaq Proliant ML370 range of servers operating in a Windows NT environment.
• Troubleshoot and resolve all hardware/software issues, conduct performance tuning of all Compaq servers and the MS Exchange server to significantly improve system efficiency.
• Provide technical support for more than 250 in-house users regarding e-mail connectivity or application support, and occasionally assist UK/Asian offices with database access and firewall issues.
• Established schedules for testing of data integrity on back-up tapes; wrote performance benchmarks for each server as well as detailed documentation of all network system operations and applications in use.
• Administration of four Windows NT PDC and BDC Servers.
• Administration of Microsoft Exchange Server 5.5 over NT 4.0 using client outlook 98 on Windows 95 OS.
• Administration of Proxy Server performed over Windows NT 4.0
• Provided support to HP Jet Direct Printers, DNS, DHCP/WINS servers.
• Maintaining Backup/Restore using Windows NT Backup and ARC Serve backup utilities.
• Maintaining CISCO 1600/2100 Series Router for their Bangalore Office Communication.
• Vendor co-ordination, interacting with US Office for remote communication.
• Installed Microsoft Terminal server and clients on Compaq Servers.
• Performed benchmark testing on office machine hardware/software for manufacturers such as Compaq, Toshiba and Confidential .
• Wrote instruction manuals for the installation of hardware/software for different vendor clients.
• Supervised/directed Junior engineers and determined workflow processes to ensure timely completion of all projects within established schedules.