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Lead Storage Consultant Resume

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Phoenix, AZ

SUMMARY

  • IT Professional with 8 years of enterprise - level work experience, specializing in the implementation and maintenance of large scale Storage infrastructures.
  • Proficient with SAN, NAS, Object and Backup Storage technologies in a EMC, NetApp, Oracle, VMWare, OpenStack environment with an ability to work in a high-stress, fast-paced environment.
  • Executed installations, configuration changes, maintenance of storage hardware and software in a heterogeneous environment
  • Built NetApp clusters for an OpenStack environment leveraging Snapshsots, SnapMirror, Snapvault locally and across data centers.
  • Experienced configuring NetApp clusters in a Spine-and-Leaf Architecture network.
  • Lead/coordinate projects including new installations, storage firmware upgrades, retrofits, etc.
  • Maintained storage infrastructure providing optimal availability, performance, and best practices
  • Advanced troubleshooting of common block/file protocols, including: NFS, CIFS, FC, S3, Swift and DDBoost
  • Extensive experience in various replication technologies such as SnapMirror, SnapVault, SRDF, Object storage replication and Data Domain replication
  • Experience managing EMC ECS Object storage and good understanding of object protocols such as S3 and Swift.
  • Good experience with storage efficiency and security technologies such as Deduplication, Compression and Data at Rest Encryption.
  • Very good understanding and experience of common operating system concepts and procedures for storage configuration and troubleshooting
  • Experience with VMware, OpenStack technologies
  • Provided 24x7 on-call support
  • Very good understanding and experience with Change control procedures, High Availability, Business Continuity and Disaster Recovery concepts
  • Achieved the 100% target of restoring the incidents requests and tasks before the SLA deadline thereby avoiding any penalties.
  • Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity and enthusiasm
  • Ability to learn and adapt to new technologies, good team player in dynamic work group environments and also self-motivated to work independently with excellent communication skills.

TECHNICAL SKILLS

Storage Systems: EMC - VMAX 3 All Flash, XtremIO, ViPR SRM, ECS

Data Domain: NetApp - FAS 8K series, AFF 8K series Oracle - ZFS Storage ZS4-4

Storage Software: EMC - Unisphere for VMAX, Unisphere 360, symcli XtremIO Management Storage Application Data Domain System Manager, DDCLI ECS Portal ViPR SRM NetApp - OnCommand System OnCommand Unified Manager OnCommand Performance Manager Oracle - ZFS Browser User Interface

Replication Tools: SRDF/Metro, TimeFinder, SnapMirror, SnapVault, Object Storage replication, Data Domain replication, ZFS replication

Switches: MDS Cisco 9500/9700

Operating Systems: Windows, Red Hat Servers and VMware ESX

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Lead Storage Consultant

Responsibilities:

  • Lead new projects and work closely with the Engineering teams to bring forward the best storage solution.
  • Configure and maintain storage infrastructure providing optimal availability, performance, and best practices
  • Evaluate performance, monitor workloads, and analyze results to ensure optimal operations
  • Develop and improve upon operational procedures and standards
  • Proposes systems enhancements that will improve the reliability and performance of the system.
  • Attending to client requests in a timely manner ensuring SLA adherence.
  • Owning each assigned case until resolved or appropriately transferred to onsite engineer and following up on each case to ensure customer satisfaction.
  • Providing break/fix support, incident, problem, change management and Pro-active monitoring.
  • Scheduling the allocations including the capacity planning and change management.
  • Day-to-Day storage provisioning on EMC XtremIO, VMAX All Flash and NetApp FAS 8040/8060 Storage systems to Windows, Linux, VMware and OpenStack platforms.
  • Knowledge Transfer of SAN/NAS Appliances to Operations teams and also make sure they are up to speed in managing the storage foot print.

Confidential, East Brunswick, NJ

Storage Administrator

Responsibilities:

  • Performed day-to-day operational tasks that involved storage provisioning, and monitoring the health of SAN.
  • Maintaining and supporting 3000 plus UNIX hosts running production SAP application, SQL and DB2 database environment across two data centers.
  • Allocated storage on EMC SAN products V-MAX.
  • Implemented EMC best practices while allocating storage SQL and Oracle databases
  • Created Auto provisioning Groups on VMAX
  • Migrated VMs from One VMware ESX cluster to another ESX cluster to get performance using VMotion and migrated from Old Data store to new Data store using Storage Vmotion
  • Forming/dissolving the metas, resizing the devices.
  • Creating the zones, adding to and activating the zones sets
  • Establishing/Split and suspending/resuming SRDF devices.
Confidential, Phoenix, AZ

Technical Lead - Storage

Responsibilities:

  • Day to day provisioning of storage (Storage device selection/creation, Zoning, LUN Masking).
  • Managed and deployed LUNS from EMC storage frames to multiple servers using the SYMCLI, Navisphere Manager And.
  • Provided on Call Support & day-to-day troubleshooting SAN related issues.
  • Configuring zoning in CISCO & BROCADE switch.
  • Decommission the Servers which needs to be removed from the SAN, i.e. Un-masking the devices from the Servers, un-mapping the devices, dissolve Meta devices into individual devices and remove the zones.
  • Allocation / De- allocation in symmetrix VMAX series.
  • Creating Meta Volumes according to the client specifications.
  • Also worked for DeAllocation Mechanism in Storage Array.
  • Create and manage Device groups for perform various operations like Establish, split and setup the BCV's for the backup operations.
  • Working with service provider and vendors to resolve hardware issues.
  • Experience in creating vsan in Cisco Switches.
  • Co-ordination with vendor for hardware calls logging.
  • Experience in Time finder/Clone/Mirror/Snap.
  • Experience in EMC Symmetrix Remote Data Facility (SRDF).
  • Managing the teams shift schedule in a 24x7 environment
  • Host deep dive sessions across all technical teams to discuss the latest technologies and ideas that could help serve the clients better.
  • Provide weekly, monthly and quarterly capacity reports to all the stakeholders.
  • Present Operational highlights, lowlights to the customer in a weekly service review call.

Confidential

Storage Administrator

Responsibilities:

  • Day to day administration, which includes storage allocation from VMAX/DMX/ClariiON arrays and zoning on Cisco fabrics.
  • Allocated storage using Auto-provisioning of VMAX feature by creating storage groups, port groups, initiator groups and masking views using SymCLI and SMC.
  • Implemented Virtual/Thin Provisioning from VMax by creating Data Devices, Thin Devices, Thin Pool, binding Thin devices to the Pool using SYMCLI, SMC and Unisphere.
  • Based on the EMC support matrix, updated required patches (Operating System) and HBA drivers on all systems that are part of the data migration.
  • Allocated storage to VMware ESX, Linux, Windows, AIX, HP-UX, Solaris servers along with clusters from DMX, VMAX, CX and VNX arrays.
  • Provisioned storage from CLARiiON CX4-480/960 for different servers using Unisphere Manager and Navisphere manager by creating RAID pools/groups, LUNS, Storage Groups.
  • Setup alerts for monitoring of thin pools usage on both CLARiiON and VMAX and expanded the pools accordingly.
  • Administration of NetApp FAS systems including creation of file systems, exporting and mounting CIFS/NFS shares and configuring network interfaces.
  • Created CIFS servers, CIFS shares, managed CIFS Files permissions and Share permissions.
  • Responsible for performing day to day operational tasks like storage provisioning and maintaining high availability as per EMC best practices.
  • Performed firmware upgrades for Cisco MDS 9K series switches.

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