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Network Engineer Resume

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Chantilly, VirginiA

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, Virginia

Network Engineer

Responsibilities:

  • Provide network and computer support to 50,000 FBI users and growing.
  • Administered, monitored and maintained Windows 2003 servers, Exchange servers, Terminal servers, Print servers, and Red Hat and AIX servers. Setup, install, maintain and troubleshoot Juniper Wireless 5GT, SSG 320, NS 204 and SSG 5 IPSec Firewall/Gateway.
  • Work with the team on the infrastructure site as well as field techs to bring up all our new locations and configure their network. Provide live day support to our care centers and field techs. Network monitoring, configuration management and adding devices to network monitoring database.
  • Troubleshooting all level II and III network issues within the organization. Creating network policies, templates, assisted with help desk and IT procedure improvements. Also work with VOIP,H.323, SRTP and QOS on Cisco routers, QOS on voice.
  • Process troubleshooting documentation, deploying, configuring, supporting and administering.
  • Train all new field techs and communication engineer through phone conference Provide Incident Support and Request Fulfillment to the customized Software Tool chain environment which is based on Git/Gerrit, including the testing cloud environment, etc.
  • Making sure that the Git/Gerrit software tool chain environment CIs and services are constantly monitored. To fulfill Service Requests, which in most cases are minor Changes or requests for Information.

Confidential, Sterling, Virginia

Lead System Analyst

Responsibilities:

  • Analyzed the needs and requirements of users of existing and proposed database systems and develops technical, structural and organizational specifications to include access methods, access time, protection and security for 50,000+ FBI employees worldwide.
  • Developed data import and export routines to automate data loading. Builds windows, screens and reports to 60 - 75 average daily tickets. Creates standards modeling to monitor and enhance the capacity and performance of the database.
  • Designed and implemented customer’s network infrastructure, helped negotiate hardware, software, and circuit contracts for customers, Redesign customers office copper and fiber cable plant for scalability, Configure and implement Remote Access Solution: VPN, ISDN dial up, Fractional T1.
  • Implement Cisco IOS Firewall IDS using 2600 series router, Network Assessment and Documentation (including technical, operational, and economic assessment).
  • Configured Cisco VPN 3000 Concentrator to allow VPN clients, Implement Cisco Secure Access Control Server (ACS 3.0) for Tacacs+/ Radius, Configure Pix to Pix, and Router to Router VPN, Redistribution of routing protocols and Frame-Relay configuration.
  • Performed network migration from RIP to OSPF, Built and maintained Visio documentations for Clients, Troubleshot Windows 2000 Servers and streamlined the user policy, Managing User accounts using Active Directory, Implementation of TCP/IP & related Sevices-DHCP/DNS/WINS.
  • Enforced FBI Information Security Policies for multiple Network Enclaves, Support FBI Classified software systems (Web-based and offline) Manage user’s Active Directory accounts and groups.

Confidential, Norfolk, Virginia

Help Desk Technician

Responsibilities:

  • Provided desktop support for over 600,000 clients in the greater Hartford region by phone or in person as needed to minimize downtime
  • Planned and lead sessions for new and existing clients as part of the "Lion Team" initiative; facilitate at least 3 sessions per month
  • Supported a 24 - 7 basis to limit system down time during internal or external outages and peak enrollment periods
  • Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines.Designing, deploying, configuring, supporting and administering the Voice products, devices, solutions, and technologies for enterprise businesses.

Confidential

Network Specialists

Responsibilities:

  • Engineered networks to work with Extreme Networks, Video Distribution (Minerva Networks), and Video Conferencing all product lines to create multi - functional, multi-service networks that integrate voice, video, and data.
  • Deployment of services include: VOIP TV over IP, Video Conferencing over IP and Security over IP, and Windows Active Directory Services.
  • Wrote automation scripts to clean networks of malicious and compromising viruses and Trojans.

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