Network Support Resume Profile
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Career Objectives
Working in an active, vibrant, and challenging environment as I seek to provide excellent customer service in addressing the Information Technology needs of the company and those employees that I am serving.
Responsibilities: Supervise 3-5 employees and manage desktop, server, and network deployment for corporate level customers. Customer service and strategic planning for deployments of a minimum of 300 systems per assignment.
IT Manager Confidential
Responsibilities: Customer service and support for end-users in technical facility. Desktop support and deployment. Server and systems management. Backups and Database services.
Specific Work Experience
Network Support
- Fiber optic implementation and management.
- Cisco systems routers, switches, bridges, etc. management.
- Physical wiring and wireless configuration.
- Windows Desktop Support
- Deployment of new or refurbished technology to end-users.
- Building custom computers for specific solutions.
- Software support Windows All , Office All , AutoCAD, PDS, etc.
- Windows Server Support
- Deployment of new or refurbished technology.
- Building custom servers for specific solutions.
- Active Directory implementation and management.
- Backups, data recovery, database systems, and integrated solutions.
- Mobile Systems
- BlackBerry Enterprise Server deployment and management.
- Windows Mobile deployment and device support.
- Apple Mobile implementation and support.
- Management of vendor services for sensitive-data devices.
- Asset protection and mobile security.
- Remote Access Support
- Windows Terminal Services management.
- Cisco VPN hardware/client development and deployment.
- Remote Desktop support and troubleshooting.
- Strategic Planning
- Development of resources and infrastructure for 10yr planning.
- Planning for periodic systems upgrades and maintenance.
- Analyzing and pursuing contracts with various vendors.
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