SUMMARY:

• 7.5 years of IT experience as an IBM BPM Developer (Integration Designer: 6.5 years), Data Modeler (4 years), Module/On - site lead.
• Strong understanding of Telecom - Business Support System (BSS) domain and been a partof successful end-to-end delivery lifecycle of BSS Transformation projects.
• Implemented TM Forum's Frameworx standards in projects that involved identifying & designingstandardized process flows (eTOM), developing conceptual and physical data models (SID) and leveraging the Application model (TAM) and service specifications (IBM TCP).
• Hands on experience in developing conceptual models and interacting with application SMEs to createphysical data models for telecom products in Confidential and MVNO domains.
• Strong technical writing skills to create System Requirement Specification (SRS), HLDs and LLDs forsolution design.
• Experienced in both waterfall and agile projects.
• Initiated & participated in Joint Application Design/Development (JAD) sessions to discuss requirementsfrom business with all impacted stakeholders and derived system design/solution.
• Worked closely with the client team (offshore & onsite) and helped coordinate various activities such as:requirement management, review & analysis, track & report development/test readiness and daily status reports.
• Excellent communication, organizational and interpersonal skills and able to work independently or as partof a team.

TECHNICAL SKILLS:

Domain: Telecommunications (BSS Transformations)

SOA architecture: - Open Group s OSIMM v2 Model

BPM Development: - BPMN, BPEL, ESB, SCA, SOAP, WSDL, REST, JMS, JSON, XML, SQL, Java

Data modeling: - Conceptual and Logical data models

Tools: IBM WebSphere Integration Designer(IID) (v7.5 to v8.5.7), WebSphere Process Server, WebSphere Application Server, Blueworks Live, MS Visio, IBM DB2, Oracle 10g onwards

PROFESSIONAL EXPERIENCE:

IBM BPM Sr. Developer (Integration Designer)/Data Modeler

Confidential - Miami, FL

Responsibilities:

• Created conceptual models for wholesale products for consumption by Order Management and Salesforce applications.
• Designed and delivered integration modules for Customer and Order related services using out of box BPM primitives with SOAP/HTTP and REST(JSON) service implementations.
• Exposed service APIs for consumption by Chatbot with regards to Customer Trouble Ticketing.

Systems Analyst

Confidential - Miami, FL

Responsibilities:

• Delivered the Product Specification documents for the following wholesale products - Ethernet Services, Layer-3: MPLS Network, Dedicated Internet Access, TDM Private Line, Dark Fiber and Colocation.
• Identified stake-holders and obtained relevant documents for specified products.
• Analyzed product details, identified features, attributes, resources that makes up the product and created a product model using Confidential 's standard product modeling templates.
• Recorded network diagrams, domain hand-off services, pricing, billing & taxing components with re-usable components grouping.
• Highlighted process/product improvement, identified gaps/missing information & reviewed them with product stake-holders (Product Owner/Quoting/Provisioning/Fulfillment/Billing etc.)
• Responsible for sign-off and hand-off of Product Specification for catalog modeling.

IBM BPM Sr. Developer (Integration Designer)

Confidential - Miami, FL

Responsibilities:

• Installed IBM BPM v8.5.7 with Process Center and Process Server profiles on Linux machines.
• Migrated all BPDs and integration modules from the older versions to v8.5.7 and was involved in end to end setting up of lab components geared towards a telco BSS solution.

IBM BPM Sr. Developer (Integration Designer)/Data Modeler

Confidential - Miami, FL

Responsibilities:

• Analyzed Customer's existing business process flows and BAU capabilities and identified bottlenecks/pain-points working with thecustomer's business and technical teams.
• Analyzed the existing product model and created a conceptual product model for the enterprise products as per SID.
• Created a design that conforms to the eTOM and TAM standards from IBM BPM Integration perspective whileworking with IBM TOCP interfaces.
• Discussed and determined feasible system design and specifications with relevant stakeholders in the jointapplication design/development sessions (JAD).
• Developed micro-services in IBM IID (v 8.5.6) for multiple telco services.
• Created System Requirements document, HLD and LLD from implementation perspective and managedtraceability back to business requirements.
• Led and coached IBM BPM Integration team to understand the customer requirements and the system implementationrequired.
• Identified potential gaps in the transformation implementation and proposed solutions from IBM BPM Integrationperspective due to in-flight projects/CRs.
• Handled triage for defects created on BPM Integration team.
• Provided support to Dev (Interface definition and attribute mapping) & QA (Test case review & signoff)teams.
• Created User-guide/System understanding documents for the internal business users.

IBM BPM Developer (Integration Designer)/Data Modeler

Confidential

Responsibilities:

• Analyzed the existing product model and created a conceptual product model for the Confidential products as per SID standards.
• Created data models from the conceptual model for operational catalogs used by the applications in thestack, Order Management, CPQ and Commerce.
• Participated and contributed from BPM/TOCP perspectives in design/development sessions (JAD).
• Created integration HLD and LLD documents and managedtraceability back to business requirements.
• Worked with architecture team to understand the customer requirements and the system implementationrequired.
• Developed micro-services and long running services using standardized/extended TOCP interfaces in IBMIntegration Designer (v 8.0.1). Standard Integration components such as mediation modules, BPELs, out of box primitives and adapters were used.
• Developed BPDs as per eTOM standards anddefined a common interface model for use within Process Designer(v8.0.1).
• Led a 3-member BPM Integration Designer team in development activities.
• Handled triage for defects created on IBM BPM team.
• Worked on Change Requests and reviewed with impacted stakeholders from BPM perspective.
• Provided support to QA (Test case review & signoff) teams.

IBM BPM Developer (Integration Designer)

Confidential

Responsibilities:

• Created process flow diagrams in Blueworks Live for client POCs as per eTOM.
• Developed micro-services in IBM WID and Integration Designer (v7.5 and v8.0.1) that integrated with multiple IBM applications - Sterling, MDM Customer, WCS and Oracle BRM.
• Used IBM's TOCP interfaces and made extensions where required to provide a standardized interfacedesign for consumption.
• Created operational catalog product sync process to synchronize catalogs via BPM using FlatFile and FTP adapters.
• Developed standard BPM modules with a mixture of mediation modules and BPEL using BO Maps, XSLT Maps and associated primitives.
• Refactored processes & products in the lab from customer implementation learnings.