Senior Systems Engineer Resume Profile, NY - Hire IT People

Summary

COMPUTER Operating System: UNIX/Solaris, Linux/RedHat/Fedora, AS400, Novell, Windows Server 2003, 2008, XP, and Vista SKILLS Computer Languages: SQL, HTML, UNIX scripting in csh, ksh, bash etc.
Networking: DNS, FTP, SFTP, SSH, SCP, NIS, NTP, NFS, TCP/IP, LAN, WAN, Ethernet config
Database: Exposure to Access, Oracle, Informix, MySQL
System Analysis: System Development Life Cycles, Methodologies, and Design Strategies
OS Applications: SVM, LVM, Veritas, Jumpstart, Kickstart, Active Directory, MS office suite, Sendmail, Apache, RHN Satellite etc.
Propriety Software: PeopleSoft, Crystal Reports, Remedy Ticketing system , Net Apps, CSG, Micromuse Netcool, Veritas, EMC, EMC Replication Manager, SiteScope etc.

EXPERIENCE

Confidential

Installed and configured Redhat Linux in virtual environment
Upgraded Linux versions from 6.1 to 6.4
Built and migrated DNS from physical Solaris platform to Linux virtual platform on new datacenter
Migrated 200 users from Linux RHEL 5.9 to Linux RHEL 6.5
Performed OS hardening on all platforms
Migrated Windows servers 2008/12 and applications to new datacenter
Upgraded and reconfigured Ubuntu systems
Wrote scripts to check system health on a daily basis
Supported VMware environment including, Esxi servers, data center, clusters, performing snapshots, adding additional resources where needed etc.

Confidential

Senior Systems Engineer

Installed and maintain five 14 node VMWare clusters each with 100 VMs
Supported on VMware, day to day support for VMware vSphere, VMware vCenter, VMware Converter, VMware ESX servers etc.
Provided support on Linux RedHat 5 and 6 enterprise edition on HP blades servers and Dell servers Total of 80
Provided support on Windows 2000, 2003 and 2008 on HP platforms Total of 40
Performed account creation, administration and password resets.
24/7 support of company website including 3 tier of Linux Websersers, appservers and database
Utilized system diagnostic aids and tools to troubleshoot issues
Created and updated network and business diagrams that help the management understands the system efficiently in order to make decisions. Drawn almost 45 different diagrams
Made sure all software are properly supported are in compliance with vendor licensing
Performed software installations and upgrades to Unix/Linux/Windows operating systems
Managed DNS, NIS, NFS, NTP, SVM, Kickstart, Printing, Sendmail, Active Directory, Apache
Supported at least 20 third party applications that are used to support everyday business
Automated system administration tasks using ksh, csh, and bash shell scripting languages
Responded to critical issues in a timely fashion while participating in 24/7 on call rotational shift
Wrote shell scripts to automate jobs, to monitor system health, to schedule maintenances etc.

Confidential

IT Helpdesk Lead

Supervised a 15-person technical helpdesk supporting 20,000 end users nationwide in a WIN 95/2000/AS400 environment.
Troubleshot all SW/HW related issues in 24/7 on-call rotation environment.
Deployed and supported blackberry devices company-wide.
Provided desktop support including, imaging, HW replacements and configurations.
Created a knowledge base which helped achieve FCR First call resolution rate to reach over 90 percent.
Helped implement mature Incident Management, Problem Management, and Change Management processes as well as a sophisticated ticket tracking system Remedy/viaTIL to support the new methodologies.
Implemented security policies to user accounts in Active Directory.