PROFESSIONAL EXPERIENCE:

Confidential

Sr. Disaster Recovery Analyst

Responsibilities:

• Develop application disaster recovery plans.
• Perform disaster recovery fail over test exercises.
• Manage & Configure Confidential Replication for disaster recovery fail over between primary & secondary data centers.
• Manage implementation of an Isolated Recovery Environment (IRE) for validation testing in even of a ransomware attack. Environment consists of HPE Synergy/VMware environment, NetApp storage, V7200 storage, IBM Power 9 system & Rubrik Vault.
• Successfully implemented an Isolated Recovery Environment including admin access & validation test user access.
• Successfully rebuilt production domain controllers and recovered Active Directory in the IRE.
• Optimized Confidential for disaster recovery.

Confidential, Austin, Texas

IT Systems Consultant

Responsibilities:

• Design, manage & maintain VMware environment using Cisco UCS and HPE Nimble storage array as underlying hardware for production and EMC VxRail as underlying hardware for disaster recovery site.
• Implement & manage Veeam backup environment at primary & secondary sites.
• Implement & manage Confidential replication to provide real time replication between sites.
• Manage Amazon Web Services EC2 instances & S3 buckets.
• Upgraded VMware environment from 6.0 to 6.7.
• Implemented HPE Nimble Storage array to replace older storage array
• Implemented VxRail & VMware environment at secondary site
• Implemented secondary & tertiary backup sites to maintain backups at primary site, secondary site and AWS in the cloud.

Confidential, Austin, Texas

LAN/WAN Integrator/IT Systems Consultant

Responsibilities:

• Architect and manage all components of VMware vSphere Infrastructure including vCenter 6.5, 6.0, 5.5, 5.1, ESXi 6.0 & 5.0, View Horizon 5.0 & Update Manager 5.x including planning for future version upgrades.
• Architect and manage all components of Trend Micro OfficeScan Enterprise AntiVirus. Work with help desk personnel as level two support for Trend related issues.
• Architect & manage RSA SecurID Authentication Manager used for Enterprise remote access authentication. Work with the help desk personnel as level two support for all hard token & soft token issues.
• Planning & assisting Microsoft Windows Server operating systems upgrades (including Windows Server 2012R2) and administration.
• Managed current Enterprise Citrix XenApp 5.0 environment.

Confidential, Austin, Texas

Network Systems Administrator

Responsibilities:

• Perform regular Windows administrator duties such as add/delete/edit/unlock Active Directory user accounts, create security groups, create printers, install & configure servers, DHCP, troubleshooting, etc.
• Configured virtual enterprise development environment utilizing 5 standalone Dell servers running ESX/ESXi, vCenter and a Dell AX150i iSCSI SAN for storage. Upgraded development environment to ESXi & vSphere 4 and then to vSphere 5.0.
• Designed, installed, configured, deployed and maintain Trend Office Scan enterprise wide to all desktops. Installed, configured, deployed & maintain Trend Server Protect enterprise wide to all servers. Upgraded to Trend OfficeScan 10.6 Enterprise - wide.
• Installed, configure & maintain IBM BladeCenter H Series chassis with HS21 & HS22 series blade servers. This physical infrastructure supports a VMware environment with 30+ ESX/ESXi hosts.
• Planned, installed, configured and administered Citrix Presentation Server 4.5 environment hosted in a VMware environment.
• Planned, installed, configured and implemented Enterprise-wide deployment of RSA SecurID tokens for remote and local network access. Lead administrator of RSA environment and token troubleshooting. Entire RSA environment is run on VMware virtual servers.
• Configured and maintain Microsoft Windows Software Update Service for service pack, security patch & hotfix application to all Windows servers.
• Configured and administered clustered file server consisting of 300+ cluster resources and 20+TB of data utilizing Microsoft Failover Clustering services in Windows Server 2008. Regularly monitor disk space and migrate data using NSI Double-Take for data replication.

Confidential, Austin, Texas

System Support Technician

Responsibilities:

• Frontline support for all aspects of user desktop support and maintenance including but not limited to:
• Computer setup, configuration & maintenance
• Network printer setup, configuration & maintenance
• Monitor trouble tickets using Magic software.
• Experience with following operating systems: Windows NT 4.0, Windows 2000 & Windows XP Professional.
• Installation & Maintenance of following software packages: Microsoft Office 2000 & 2003, Trend Office Scan, Adobe Acrobat, etc.

Confidential, Austin, Texas

Desktop Support

Responsibilities:

• Frontline support for all aspects of user desktop support and maintenance including but not limited to:
• Computer setup, configuration & maintenance
• Network printer setup, configuration & maintenance
• Monitor trouble tickets using Remedy software.
• Installation & maintenance of following software packages: Lotus Notes, AT&T Global Network Client VPN, Network Associates Virus Scan, MS Visio, MS Office Suite, Agile Anywhere.
• Experience with following hardware: IBM Desktop & Laptop computers & various HP LaserJet printers w/JetDirect network capabilities.

Confidential, Austin, Texas

Server Administrator

Responsibilities:

• Frontline support for all aspects of user desktop support and maintenance including but not limited to:
• Computer/Server setup, configuration & maintenance
• Network printer setup, configuration & maintenance
• Assisted in System Administration of user accounts & group s in Active Directory, MS Exchange Administration of user mailboxes & distribution lists and Symantec AntiVirus Enterprise Edition.
• Maintain daily backup media utilizing Veritas Backup Exec.
• Experience with multiple operating systems - Windows NT 4.0, Win2000 & Win XP.

Confidential, San Antonio, Texas

Computer Network Technician

Responsibilities:

• Setup, configuration & administration of computers running Windows NT 4.0.
• Establish network connectivity in a Windows NT 4.0 & Novell Netware environment.

Confidential, Round Rock, Texas

Server Administrator Support

Responsibilities:

• Provide technical support for maintaining and configuring Dell PowerEdge servers running MS Windows NT Server 4.0 & Windows 2000 Server on issues concerning RAID, SCSI, OS installations, IRQ conflicts, etc.

Confidential, San Antonio, Texas

Server Administrator

Responsibilities:

• Setup, configure & administer Print network utilizing multiple Canon ImageRunner network printers & print server running Windows NT 4 Server.
• Maintain network printers which were a critical part of the Publications Department and troubleshoot all types of issues that could affect performance - Network Interface Card issues, paper jams, power supply issues, Server hardware issues, Server OS issues, etc.