System Analyst Resume Profile
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FL
OBJECTIVE: T obtain a challenging position as a team member in a development, administration, operations, support and/or implementation environment where I may contribute in driving business value.
SUMMARY OF QUALIFICATIONS
Technical and Personal Skills
- DB Platforms: MS Access, SQL Server 2000, 2003, 2005 2008, Oracle 10G running on Windows 2003 64-bit
- Programming Languages: Visual Basic , C , MS Access
- Desktop Applications Software: MS Office Suite: Word, Excel, PowerPoint, Project, Outlook, One Note, InfoPath, Adobe Acrobat, Visi Professional, Network Tools, Security Tools, Crystal Reports
- Network Application Suites: MS SharePoint, Ultra VNC, Spice works
- Middleware Platforms: Microsoft SharePoint, AFS ERP Technology.
- Data Warehousing/Business Intelligence Tools: Business Objects, Crystal Reports
- Operating Systems: MS-DOS, MS Windows XP, 2003, Vista, Windows 7 , Ubuntu.
- Hardware: Hewlett-Packard, Dell, Compaq, Lenovo, ACER, Toshiba, IBM
- Project Management
- BI Business Objects
- Business and Technology Strategy
- Business Process
- High Volume Transaction Processing
- Software Design and Architecture
WORK EXPERIENCE
Confidential
I.T. Manager
- Provide IT technical direction, service delivery management, coordination and support for IT division, which includes all information system applications, for a 7x24 operation.
- Direct resources by delegating, prioritizing and balancing workloads for IT systems and support requests.
- Plan, analyse, develop, implement, maintain, and enhance all corporate information systems as well as security programs, policies, and procedures.
- Ensure the confidentiality, integrity, and availability of systems, networks, and data. Develop long-range plans for IT information systems, t resolve integration issues related t the implementation of new systems with existing or new infrastructure.
- Perform all coordination efforts related t IT systems and security programs across all platforms.
- Review, recommend, propose and purchase new systems/hardware/software for all company projects and programs.
- Implementing Upgrade for the ERP and project management.
- Manage Google Business mailing and cloud service.
Confidential
System Analyst
- Premium Optimization Unit for Business and Finance ERP Support
- Business Intelligence Team Data Warehouse, Business Intelligence, Business Analysis and Corporate Websites
- Business Integration Configuration Unit Core System Configuration
- Managing all server, in Windows Servers 2003-2008, Windows XP/Vista/7, Internet and Intranet Security, Data Room Server Manager, Business Objects administrator, Oracle, SQL Database Monitoring, Active Directory, Help Desk Support, PC and Printer Services, Wiring Infrastructure.
- Establish SLA's Service Level Agreements and work with clients and customers t assess their needs, provide information or assistance, resolve their problems, and satisfy their expectations through the development and implementation of high quality, secure information systems and services.
- Review, recommend, propose and purchase new systems/hardware/software for all company projects and programs.
- Lead Development Department comprised of 3 units:
- Design, implemented and monitoring in a different department with small application:
- Calling Customer Credit adjustment
- Route Payroll for independent carters
- Logistic management containers from outside t Puert Rico
- ERP Adjustment of reports with Crystal Reports
- Monitoring, Secure all users process with SPECTORSOFT monitoring software
System Administrator
- Handled technical troubleshooting in enterprise environment, networking infrastructure, workstations and servers
- Administered and implemented accounting software, repaired printers, network cabling and wireless