SUMMARY:

• Holds an Active DOD Top Secret Clearance

TECHNICAL SKILLS:

Technology and Tools: Cisco Routers (7200, 7300), Cisco Switches (Catalyst 2950, 2960, 3700s 4500s, 6800s, NX - OS), Palo Alto Firewalls (5050), Cisco ASA (55xx), Solarwinds, Windows Server 2008, 2012, Citrix (XenServer, Xendesktop), Splunk, Dell Compellent, EMC, Microsoft Exchange 2010 & 2013, Microsoft SQL Server 2008, 2012, 2014, VERITAS Backup Exec., Symantec NetBackup, CISCO VPN Client, Remedy Ticketing systems, Blackberry Enterprise Server (BES), Infoblox, VTC, NetApp System Manager, WSUS, WhatsUp Gold, HBSS, VMware,, Microsoft System Center 2012, GOOD Technology, FireEye 4400

WORK EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

• Follow Architect’s diagrams to build out networks from design
• Plan and implement Switch refresh for multiple networks
• Setup, configure Nexus OS L2/L3 switches throughout the network
• Maintain and configure PALO ALTO and Juniper SRX firewalls
• Tech refresh for switches ranging from Catalyst 3750 to Nexus 9000
• Work with Internet provider to place new WAN connectivity and backup links
• Plan migration for in-place firewall upgrades from Juniper SRX to Palo Alto
• Repair and replace Core switch chassis

Confidential

Systems Administrator

Responsibilities:

• Managing/Troubleshoot Cisco Layer 2, Layer 3 switches on network
• Implement and troubleshoot HSRP, etherchannel, ACLs, static routing, VLANs, Trunking, VTP, Spanning-Tree, VSS, VPC, etc.
• Upgrade Cisco equipment around the network through Lifecycle compliance
• Configure network devices to DISA STIG compliance
• Administration of various Catalyst and Nexus series switches with various software versions
• Monitor all CISCO equipment using Solarwinds
• Upgrading and backups of Cisco router and switch configuration files
• Redesign of multiple networks across DC3 environment
• Assist in replacing vendor firewalls to Palo Alto around the network
• Migrate Exchange infrastructure across multiple networks
• Resolving technical issues for Microsoft Exchange 2010/2013
• Managed messaging environment with Exchange Server 2010/2013 & Blackberry servers in various locations. Ensuring highest availability of mail servers, monitoring exchange message routing, database backup and troubleshooting
• Troubleshooting & Administration of Mail Routing / Mail Flow
• Troubleshooting Exchange Database problems and performing restores
• Configuring, operating, and maintaining the DISA mandated Host Based Security System
• Provide expert level guidance in all aspects of HBSS support to include account setups, port enabling, deploy and load agents, deploy and load policies, deploy and load modules and overall monitoring

Confidential, Silver spring, MD

Network Administrator

Responsibilities:

• Implement security architecture for all Cisco network switches in the working environment including Catalyst 4500, 3750, 2960
• Setup and configure all VLANS, STP and port security design implementations for all switches in the network
• Provide Tier 1 through Tier 3 network support, advice, and consultation
• Provision and configuring SharePoint solutions, sites, workflows, web parts, and master pages using the SharePoint UI and SharePoint Designer
• Create custom designed templates in Sharepoint to the customers liking
• Configure and manage EMC VNX SAN storage for Windows Server management
• Maintain and upgrade VMWARE archictecture for network environment
• Create, Modify VMWare virtual machines when necessary
• Install, configure and troubleshoot all issues with SQL Server including SQL Server 2012 and 2014
• Support .NET application development, build & deployment, and production
• Administrating all IIS Web sites and configuring authentication protocols, IIS 7+ and s
• Use Netback for all file share and SQL database backup architectures
• Windows Server OS installation and upgrade, patch management, system security, system monitoring and logging

Confidential, Lanham, MD

Network Administrator

Responsibilities:

• Plans and implements network security, including building firewalls, applying cryptography to network applications
• Ensures compliance with DOD IAVA requirements and installs required patches.
• Provides support in security management and security architect standards and documentations
• Ensures compliance of IT Security Policies, DISA STIGs and other applicable DOD standards
• Supports network infrastructure, including Windows 2003/2008 servers
• Develops and maintains all systems, applications, security, and network configurations
• Responsible for system security planning, developing, and implementing security policies
• Installs, configures, and Microsoft networks,, file servers, Ethernet networks, network cabling and other Infrastructural architecture
• Monitors nightly/monthly backups and virus protection
• Daily monitoring and documentation of the health of the network, servers and peripherals

Confidential, Meade, MD

Sr. System Administrator

Responsibilities:

• Build, Maintain, and Configure SharePoint 2007 & 2010 Enterprise Farms
• Use DocAve to migrate SharePoint farms
• Troubleshoot any issues regarding Front and Back end of SharePoint 2010 Farm
• Assist Sr. Network Engineer with configuring Cisco Nexus 7000 Core
• Responsible for service requests with network connectivity to all Cisco devices
• Configure, Troubleshoot and maintain all Layer 2 and Layer 3 Cisco switching devices
• Monitor Network Devices using Solarwinds
• Monitor and Troubleshoot Windows servers using Systems Center Operations Manager
• Maintain Microsoft SQL 2005 and 2008 cluster environments
• Build and monitor HBSS server and operate ePO 4.6 Management component
• Support various Microsoft Exchange 2010 and Active Directory servers on the network
• Configure Group Policies for various networks in the environment
• Build and maintain Websites within IIS 6.0 and 7.0
• Implement GOOD technology for various smart devices to operate on the network
• Build and configure Citrix XenDesktop for network environment
• Maintain DELL Compellent/EMC SAN environment
• Migrate entire data storage from EMC SAN to DELL Compellent SAN
• Use WSUS to maintain Windows updates on the network
• Work with VMS to make sure all servers and devices are IAVA STIG compliant
• Maintain vSphere 5.0 virtual environment

Confidential, Washington, DC

System Administrator

Responsibilities:

• Manage and configure Windows 2003 servers at OCONUS remote locations
• Build, Image, and maintain all Windows servers
• Use NetApp Manager to monitor and maintain NAS and SAN environment
• Create and manage Blackberry accounts on BES server
• Create, move, delete, and recover Exchange mailbox stores for users
• Create, delete, and modify user accounts in Active Directory.
• Build, Image, and Install Windows 2003 and 2008 servers for network
• Configure Cisco switches for remote external sites
• Ran system backups using VERITAS Backup Exec and NetBackup software

Confidential, Washington, DC

System Administrator

Responsibilities:

• Support the Army Operations Center in a 24/7/365 environment
• Tier-II technical role supporting large network environments
• Maintain and Enforce network security posture and patch management
• Patch operating systems and third party applications with patching tools such as WSUS, Shavlik, and SMS
• Create, manage, and maintain Active Directory and Microsoft Exchange accounts on the classified and unclassified DOD NIPRNET and SIPRNET environments
• Use network monitoring tools to monitor servers in both network environments around the DC region
• Manage and maintain the creating/deleting of user accounts, distribution lists, and security groups

Confidential, Washington D.C

Computer Systems Administrator

Responsibilities:

• Serve as IT Support contact for all VIP users
• Designated IT POC for Office of Assistant Secretary including Assistant Secretary of ICE (John T. Morton) including the Chief of Staff
• Monitor all VIP mailboxes on multiple Exchange servers
• Create, move, delete, and recover Exchange mailbox stores for users
• Create, delete, and modify user accounts in Active Directory.
• Build, Image, and Install Windows 2003 and 2008 servers for network
• Ran BigFix software for patches, hotfixes, and software installs for workstations and servers
• Managed Blackberry Enterprise Server for creating accounts and policies
• Maintain, monitor and troubleshoot Blackberry Enterprise server
• Build and maintain file and print servers on the network
• Managed NetApp NAS and SAN on the network
• Built Operating System images along with encrypting laptops and workstations for the ICE agency
• Performed daily maintenance for servers to make sure all were up to date with patches, virus definitions, etc.
• Ran system backups using VERITAS Backup Exec and NetBackup software
• IT Network Administrator for all Immigration and Customs Enforcement OCONUS sites

Confidential, Mitchellville, MD

Information Systems Assistant Manager

Responsibilities:

• Project manager for all IT-related projects at Six Flags America
• Assisted in creating new Active Directory infrastructure for the site
• Ran all system backups and data recovery efforts for the company
• Evaluate in-park needs and communication of such needs to the SVP-IS to assist in developing new systems to benefit the guest experience or operational efficiency
• Perform System and Network Engineering Support for all park specific servers, corporate based servers and infrastructure equipment
• Configured CISCO and Dell switches and routers throughout the park and maintained on all separate VLANs
• Monitor network performance of switches and routers with Solarwinds Orion software and WireShark
• Cabled buildings, setup switches and routers for new sites at the park.
• Use Citrix for Remote Desktop capabilities
• Also used Citrix for remote access to network Share and remote administration
• Handled all Tier I, II, and III support throughout the park
• Maintain Callegra Callware telephone system throughout the park

Confidential, Mitchellville, MD

Information Systems Supervisor

Responsibilities:

• Coordinate and escalating support issues as needed to the appropriate corporate and/or third party support teams
• Perform system backups based on the corporate defined policies and procedures
• Maintain tape backup inventories
• Support server, network and desktop hardware, software and applications
• Provide First Level End User Support for all in park and back office users
• Cabled newly built buildings with Cat5e, Cat6, and Fiber Optic cable for network access
• Assisted users with Tier I and II support within the organization
• Documented all daily issues and recorded for keeping
• Manage user accounts, permissions, email, anti-virus, anti-spam
• Migrate all PCs to Windows XP and Microsoft Office from Novell GroupWise

Confidential, Mitchellville, MD

Information Systems Intern

Responsibilities:

• Configure, install, troubleshoot POS systems, support 150+ users, operate and support multiple park operated systems
• Manage the phone line system around the company
• Support the park audio system. Install, upgrade hardware and software
• Document and tack help desk support calls. Ran TRACK-IT ticketing system to manage requests
• Maintained all inventory data for the park
• Install all new hardware, systems, and software for networks
• Install, configure, maintain network services, equipment and devices
• Order all IT hardware and software for the company