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I.t. Consultant / Manager Resume

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ArizonA

SUMMARY:

  • Promote optimal performance, reliability, and security across core business systems
  • Results - driven professional offering a progressive, thirty-years career in information technology.
  • Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.
  • Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
  • Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs.
  • Testing & Troubleshooting | Project Management | System Administration
  • Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication
  • Team Leadership | Network Administration | Remote Support

TECHNICAL SKILLS:

Db/Software/Others: Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint; QuickBooks; mySQL; Posgresql; MSAccess PeopleSoft; Time Manager; M.O.M.; Smartbutton; FinacialSoft Netware; Cisco; Netgear DNS; IIS; AD; FS; Groupwise; Aloha; Micros

Languages: Java; HTML; C++; VB; .Net; VBSript; JavaScript

PROFESSIONAL EXPERIENCE:

I.T. Consultant / Manager

Confidential, Arizona

Responsibilities:

  • Successfully directed the on-time, on-budget completion of company-wide upgrades including to Windows 7 and Office 365 impacting more than 100 onsite staff at four locations.
  • Created AGR domain and M.A.N. encompassing all OTBs, Tracks and Offices .
  • Converted data communications from dial-up to DSL, and from DSL to 3G/4G

Manager

Confidential, Phoenix, Arizona

Responsibilities:

  • Spearheaded conversion of all AGR sites to the Confidential network and system. Which entailed a complete change of Hardware, Software and Data communication.
  • Developed client off relational-database.
  • Increased the efficiency and response time of the field support system.

Operations Manager

Confidential, Gilbert, Arizona

Responsibilities:

  • Developed entire operational system, including staff, databases, policies, and procedures.
  • Implemented the Just In Time (JIT) inventory method.

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