SUMMARY:

• 10 years of IT experience in the areas of AWS Cloud/Wintel/VMware/Cluster Management, Datacenter operations.
• Managing operational needs, upgrading existing servers, installing new servers on cloud infrastructure services (AWS: EC2, S3, VPC, ELB, EBS, RDS)
• Cloning, Building and deploying new VM's and installing different guest OS like Windows server 2003/2008/2012. Creating virtual NIC's for the respective VM's and assigning the network connections to a particular port group in the Vswitch
• Expert in Configuring and administering windows server … Exchange, SharePoint, SQL server, IIS 6.0/7.0, WSUS 3.0 SP2, Office 365, and Hyper - V 2012 servers in a clustering environment.
• Have knowledge in working with PowerShell/PowerCLI, so have the ability to monitor vast number servers and their performance through scripts.
• Handling Data Center Power shutdown Activity, Planning, Notify App Owner, Shutdown Physical, Virtual servers, Storage Server, Backup Library and Power Cycle as Independent Confidential work with minimal direction and will contribute best to the team.
• Managing Data Center activity, Servers, Racks, Asset Management, Backup Tape Library, Call logging, Co-ordinate with 3rd Party Vendor like HP, IBM, DELL, and SUN for solving the ongoing issue.
• Proficiency in Project Management skills to coordinate the successful delivery of services in an effort to effectively optimize business performance
• Skilled implementation of asset management, desktop troubleshooting and solutions Confidential an enterprise level through collaboration with diverse technical and business teams within an IT shared services environment supporting multiple office locations

TECHNICAL SKILLS:

Tools: /Methods: AWS Cloud Windows Server 2012, 2008R2, 2003, Windows 10, 7/Vista/XP Servers: HP ProLiant & Blade Servers, DELL Power Edge Servers VMware ESXi 4,5X, Hyper - V; Tools - VMware Converter, MS Applications, DNS, DHCP, Active Directory, Lync 2013, Office 365 MS Exchange 2010, Citrix, Altiris, Big fix, SCCM

Cloud: AWS

Operating Systems: Windows Server 2012, 2008R2, 2003, Windows 10,7,XP

Hardware Servers: HP ProLiant, Cisco Blade, DELL Power Edge

Virtualization: VMware ESXi 4,5X, Hyper-V, MS Applications, DNS DHCP,Active Directory, Lync 2013, Office 365

Tools: VMware ConverterSupported InfraMS Exchange 2010, Citrix, Altiris, Big fix, SCCM

Ticketing Tools: Service Now, Manage engine, Remedy

PROFESSIONAL EXPERIENCE:

Cloud and VMware admin

Confidential, Grand Rapids, MI

Responsibilities:

• Provide analysis based onAWS cloud best practices and standards for migrating systems to the following AWS services:VPC, EC2, EBS, ELB, RDS.
• Management and Architecting the Global Clients AWS platforms IaaS, PaaS Solutions
• Built vCenter server, ESXi servers, ESXi cluster for the next generation datacenter.
• Research and develop technical solutions through virtualization in support of the SaaS Platform.
• Setting up the next generation software defined datacenter and Cloud infrastructure using SDDC, OPCx, VPCx.
• Hybrid cloud management of the enterprise using VMware vRealize Orchestrator (vRO), VMware vRealize Automation (vRA).
• Set up new chassis, Dell blade servers, Cisco UCS for virtual environment.
• Assesses the current capacity, projected and planned further capacity requirements.
• Migrated Active directory servers, users, groups, OUs to the new domain.
• Migration of DNS, DHCP, file and print servers.
• Managing Windows 2008R2 servers, Windows 20012R2 Servers, VMware Virtual environment.
• Migration of application from self-hosted environment (local server) to the Hosted (managed datacenter)
• Automation of some of the tasks using Power shell
• Set up HP load generators, load controllers.
• Manages POS testing lab
• Set up and manage the lab environment consist of ESXi host, VMware Virtual machines, Windows 2008R2, 2012R2 servers, Cisco Switches, F5 Firewalls ect.
• Responsible for further design of process improvement for ongoing support, operationalization of implemented solutions, and transition of ongoing tasks to support staff.
• Provide support to application teams on IIS configuration, Ensure availability and capacity of key services such as file, print, DHCP and DNS.
• Managed DNS resolution and setup aliases through Infoblox grid manager.
• Perform troubleshooting of operating system and software infrastructure issues on Domain Controllers, Member Servers, Server Clusters, and Virtual Machine Farms
• Handled theVMwaresolutions to support multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.
• Scheduling and managing backups using Avamar for the VM’s across the environment.
• Documentation includes PCI compliance Requirements, Project Plan, Network Diagrams, P2V migration and Network design and upgrade recommendations
• Develop Proof of concepts for latest Technologies, Documentation and verifying Test cases for Future implementations of VSphere 5.5, VCloud Automation Center, and Windows Server 2012,
• Update and patch all ESX servers and coordinate hardware-software installations and upgrades to ensure work is performed in accordance with company policy.
• Successfully completed a server rollout activity of 230 stores ( R2)
• Citrix server provisioning, publishing and troubleshooting.
• Change/Problem/Incident management through Remedy
• Public Folders - Folder creations, deletion, name change and permissions. Propagate the permissions.
• Exchange - Personal/Service Mailbox creates Mailbox Permissions, Name change, Account unlocks, Password reset, Temporary and permanent mailbox Size increase
• Providing Touch support and co-ordinating with Vendor for Hardware issues.
• Administer general SCCM 2012 daily administration.
• Troubleshoot failed SCCM deployments and SCCM health issues.
• Manage and administer SCCM client health, including the process of getting clients healthy.
• Deploy Microsoft monthly patches, security bulletins and troubleshoot SCCM client for compliance.
• Report 60 and 90 days server patching compliance.
• Manage software distribution points and troubleshoot.
• SQL Failover cluster server management (Resource, Instance and Node)
• Managing application servers through F5 Load balancer
• Monitoring server performance through Solar winds and SCOM
• Compare and Fix file structure using Tripwire
• Monitoring application performance through SCOM APM and Compuware

Windows & VMWare administrator

Confidential, Irving, TX

Responsibilities:

• Administration in Servers Windows 2003, 2008, AD, Domain Controller, SMS servers and Installation.
• Installing and delivering Windows Server OS in virtual and physical servers1
• Ensure Windows server availability compliance to Service Level Agreements.
• Monitor server load and implement load balancing where appropriate.
• Provide metrics for capacity management purposes.
• Knowledge and support of Group policy.
• Public Folders - Folder creations, deletion, name change and permissions. Propagate the permissions.
• Exchange - Personal/Service Mailbox creates Mailbox Permissions, Name change, Account unlocks, Password reset, Temporary and permanent mailbox Size increase
• Promote and maintain server patch management practices
• Migrating servers between DCs using VMware converter tools
• Upgrade of Windows 2003 systems to 2008 R2 OS
• Day to day hands on VMware ESX Administration like VMotion, Storage VMotion and Maintenance of VM’s include monitoring of ESX systems for Performance.
• Deploying and configuring ESXi servers, Vcenter server, Vsphere Update Manager Vsphere Web client and Vsphere client
• Deploy new VM’s by customize Templates and Clone’s
• Managing virtual machines and installing VM Tools into VM’s
• Importing physical machine into virtual machine using standalone P2V converter
• Tracking backup tapes by using tape track management software.
• Monitoring AS400 system to run backup and manage alerts.
• Creating new jobs and applying changes to existing jobs in control- M as per change requests. Monitoring production jobs and taking necessary actions with help of support teams.
• Monitoring the count of scratch tapes by TSM monitoring tool.
• Monitoring for new tickets and providing resolution for the issues and update the same in Service-Now ticketing tool.
• Daily common operations such as equipment and temperature validation.
• Sending and receiving tapes from One Safe Place (OSP).
• Performing daily, weekly and monthly backups for AS400 systems.
• Monitoring warning lights on servers and email the report to the management.
• Preparing and presenting daily severity 1 meeting.
• Escalating any abnormal situations to DC manager. Escalating to support teams about server shutdown and assisting them to bring servers up ASAP.
• Performing code movement by using PVCS tool and Serena agent as per change requests.
• Maintaining backup tapes as per media movement report.
• Tracking the physical presence of the technicians visiting data center.

Windows Administrator

Confidential

Responsibilities:

• Managing Active Directory Users
• Managing of FTP server in window 2003 and windows 2008
• Maintaining the Anti-virus server (Symantec Endpoint Protection).
• Install, configure and troubleshoot the operating system related issues.
• Install and configure the engineering applications.
• Configure and manage the license server for engineering applications like AutoCAD, Ansys, Hyper works etc.
• Monitor the server availability to train the users whenever needed
• Windows Administration for 160+ servers includes DNS, DHCP and active directory maintenance of remote administration of 3 sites
• Responsible for Release management for windows servers.
• Responsible for change management process within the team.
• Virtual machine deployment from virtual center.
• Virtual machine deployment using templates.
• Monitoring the server performance using Ops Manager.
• Creating various tasks in Big Fix to find the Hardware, software details of the computers and local account information, assert management, patch management etc.

Technical Support Officer

Confidential

Responsibilities:

• Installing and Configuring Microsoft Windows Servers and Clients
• Implementation and Administration of Windows 2000 and Windows 2003 Server
• Implementation and Administration of Windows Active Directory.
• Responsible for patches and service pack installations
• Creating and managing global and local groups
• Allocating System resources for various departments.
• Implementing Local security policy, Domain security policy and Group Policies
• Designing group policy based on the project.
• Install and Configure Terminal server and Terminal client.
• Implementing Local security policy, Domain security policy and Group Policies
• Monitoring User & Hardware Related activities in all Microsoft Servers.

Technical Support Engineer

Confidential

Responsibilities:

• Configuration and troubleshooting problems in Windows server2003
• Troubleshooting all hardware / OS related issues
• Troubleshooting Network issues.
• Provide First Level Troubleshooting for Hardware failure
• Troubleshooting Login, domain related issues.
• Tuning the Server performance.
• Installing, Configuring and troubleshooting applications.
• Adding/deleting/modifying user account information.
• Installing and configuring new hardware/software.