OBJECTIVE:

• Seeking a Systems Analyst/Programmer position utilizing my technical and analytical experience to enhance the productivity of office, business and technical environments.

SUMMARY:

• Systems Analyst/Programmer with over 16 years of mainframe experience with an earned reputation for problem solving and improving systems resulting in satisfied clients.
• Expert with COBOL (Batch & CICS), DB2, JCL and VSAM. User support
• Extensive experience working in a TSO/ISPF environment. Database setup
• Maintenance/support of mainframe applications. System installation
• Software vendor and product evaluation. Database conversions

TECHNICAL SKILLS:

Technology and Tools: COBOL DB2 CICS VSAM DB2I (Spufi) QMF MVS & z/OS JCL IMS - DL/I Serena ChangeMan CA Librarian Xpediter BMC IBM File-Manager IBM File-Manager DB2 IBM Fault Analyzer File-AID File-Aid DB2 File-Aid RDX ASG-SmartTest ASG-StarTool CA-7 Version Merger Project Workbench QuickRef VB.NET ASP.NET HTML Perl

PROFESSIONAL EXPERIENCE:

Confidential, Mayfield Village, OH

Responsibilities:

• Perform maintenance on the existing ProBill system (specifically the Policy/General Ledger portion of the system), research, field expansions, regression testing, system reviews.
• Small enhancements (under 100 hours).
• Collaborated with regular staff member on a project to accelerate the frequency of general ledger data feeds (from monthly to daily) to another company system.
• Modified JCL to follow established department standards to rectify job restart/recovery problems. Modified programs with supplemental abend information to reduce time spent by on-call staff researching abends during late night calls. Changed job card and CA-7 scheduling system entries to accept condition codes when monetary balancing discrepancies were below a defined tolerance.
• Developed, upgraded and executed DB2 queries to aid business personnel. These queries were also used to identify bad data for database clean-ups.

Confidential, Kent OH

Systems Analyst/Programmer

Responsibilities:

• Analyzed, developed, tested and maintained new or modified applications for both in-house and vendor applications (SunGard Higher ). Served as primary analyst responsible for applications used by the Bursars Office (Billing Receivables) and Residence Services (Housing).
• Gathered and analyzed information for new applications or modifications to existing applications.
• Consulted with clients to define data processing needs and advised on hardware/software capabilities. Assisted clients in articulating requirements for the development of subsystems and/or significant changes to existing systems.
• Prepared and maintained systems, program, job book and related documentation in accordance with department standards and procedures.
• Wrote and maintained batch processes that created enrollment files to be submitted to the Ohio Board of Regents’ Higher Information System (HEI). HEI is a comprehensive relational database that includes data on students, courses, faculty, facilities and finances. Functions also included submitting files for edit, reporting results to clients and requesting the load of files when approved. Never fined by the Ohio Board of Regents for submitting files late.
• Wrote and maintained import and export interfaces to a software package used by Residence Services. The software package was from a vendor other than SunGard Higher .
• Processed tapes supplied by SunGard to provide associates with software updates needed to update the vendor software. Office expert in downloading software and documentation from the vendor’s website.

Confidential

Systems Analyst

Responsibilities:

• Analyzed and modified existing programs to further refine and accommodate changes in systems requirements or equipment configuration.
• Wrote new programs and modified existing programs according to specifications.
• Tested and debugged all or new modified programs and related systems.
• Assisted in design, testing and implementation of information systems.
• Worked with team to convert applications for Y2K. Completed a month and a half ahead of schedule. Earned of Appreciation and a $500 bonus.

Confidential, North Canton OH

Programmer

Responsibilities:

• Designed, coded, tested, documented and modified computer programs in several authorized languages.
• Assisted in design of computer programs and systems by gathering and analyzing data, formulating solutions and writing documentation.
• Supported user community and batch mainframe processes.
• Organized and compiled log book of nightly system problems to provide timely solutions to common Abends which ensured online data files used by user community were available on time.
• Created and populated CICS system with programs and data copied from production systems. Provided user sessions with valid data not polluted by applications development testing.
• Worked with an associate to diagram night batch job flows utilizing “Project Workbench” to identify and resolve bottlenecks ensuring batch processes would finish in a timely manner. Online data files needed by the user community were not delayed by late batch processing and were available on time. Earned Quality .

Confidential

Associate Programmer

Responsibilities:

• Developed and maintained batch and CICS applications from detailed program specifications.
• Under general supervision, independently performed programming and analysis work, and participated with other programmer analysts on projects of a complex nature.
• Solved data discrepancy problem between two major systems. Provided accurate data and prevented processing errors.
• Collaborated on the conversion of data from two obsolete IMS/DL1 systems to be used by a new improved DB2 system that incorporated functions of the old systems.
• Learned many aspects about job procedures to provide a foundation for being hired full time including: JCL, VSAM files, system and programming standards.