SUMMARY

• SYNOPSIS: Systems Engineer/Senior Quality Assurance Analyst with extensive professional IT hands-on and leadership experience in systems engineering, quality assurance, business process analysis, verification and validation, and testing.
• Position of interest: Quality/Process Analyst with primary functions to include: systems analysis, verification and validation, requirements elicitation and validation, process and procedure development, testing, and engineering support.
• SOFTWARE: Unix, CICS, Focus, SQL, C, C , UNIX, Visual Basic SQL, XML, JAVA, JCL, C .NET, Cold Fusion, VSAM, Pascal, ADA, FORTRAN, COBOL, Oracle PL/SQL, ISPF, QMF, SPUFI, Oracle databases, Rational's Object Oriented Analysis/ Design Suite, Rational Rose, Use Case, ITSM, Informix.
• HARDWARE: IBM Mainframes, Sun/Solaris, client/server platforms with SYBASE, ORACLE, SEL, PCs
• TOOLS: DOORS, RDD-100, RTM, Requisite-Pro, Teamwork SA/SD, System Architect, SQA Suite SQA Robot , Remedy, HP Quality Center, Test Director, Winrunner, Loadrunner, Clear Quest, Clear Case, SharePoint, Clarity, Word, Excel, PowerPoint, Access, Project, Visio.
• METHODOLOGIES: Lean Six Sigma certified , CMM/CMMI, ITIL, RUP, RAD, AGILE,
• SCRUM, Waterfall, ISO

EXPERIENCE:

Confidential

Sr. Systems Engineer

• Performed software applications validation testing using SQL and JAVA.
• Experienced with verifying and monitoring technical and business requirements traceability through design, development/configuration, and implementation.
• Experienced with providing project management oversight evaluating project management plans and procedures, making recommendations on estimating and scheduling processes, and verifying that project risk and issue management plans and processes were created and being followed.
• QA Analyst-Staff on the Centers for Medicare and Medicaid Services CMS MAPD Project:
• Developed QMS, project plans, policies, standards, processes, procedures, and templates.
• Verified and analyzed report data coordinated the production and dissemination of performance standards reports for management data analysis.
• Facilitated/led process improvement activities, corrective actions and improvements.
• Led internal audits, inspections, walkthroughs and peer reviews.
• Sr. Systems IV V Engineer on an NIH IT Project:
• Analyzed systems' current state authored dashboards and status reports.
• Conducted IV V planning and execution requirements verification and validation.
• Executed systems analysis, identified, investigated, and reported systems/program issues.
• Identified and evaluated potential risks, in collaboration with project team management and other relevant parties/stakeholders.

Sr. QA Specialist

Confidential

• Developed and oversaw the maintenance of quality assurance documentation for FAA and HUD projects to include quality metrics.
• Conducted assessments and audits of processes and procedures.
• Tested applications software and databases.
• Developed internal processes, procedures, SOPs, and project plans.
• Performed gap analysis mapped best practices, identified areas of process improvement.
• Collected metrics to measure process improvement, defects, and requirements changes.

QA CMMI Process Lead

Confidential

• Verified and validated documented processes. Developed, executed, and enforced industry standard practices provided documentation reported and monitored KPI's.
• Documented the processes, procedures, work instructions, and identify templates for each process using standard process documentation formats process analysis.
• Performed internal assessments, process reviews and product audits.
• Performed data analysis and software testing.
• Facilitated process change and issue management.

Lead Engineer

Confidential

• Developed architecture diagrams, functional flow diagrams, structure charts, and physical models.
• Analyzed and documented client's business requirements and processes communicated requirements by constructing conceptual data and process models including data dictionaries and volume estimates.
• Led an engineering team in developing a CMS Business Case and the CMS Medicare Beneficiary Ombudsman Tracking System MBOTS .
• Exercised process analysis and functional analysis conducted requirements elicitation, development, collection, and management.
• Identified technology gaps in current system capabilities and architecture.
• Sr. Systems Requirements Confidential
• Directed requirements elicitation, analysis and management on the FAA's SETA II Program for the National Airspace System NAS Traffic Flow Management TFM .
• Facilitated NAS joint operations requirements sessions via brainstorming, JAD sessions, RAD sessions, nominal group technique, and structured walkthroughs .
• Performed requirements analysis using HP Requirements Quality Analyzer , functional analysis, and systems evaluation.
• Documented systems, data, processes, and workflows that validated requirements.
• Reviewed and made recommendations to the Next-Generation concept model.
• Identified technology gaps in current system capabilities and architecture.
• Worked with business users, system analysts, designers and programmers to analyze and recommend modification of FAA systems architectures for scalability and reliability.
• Built effective context-level models for requirements definition.

Systems Engineer Confidential

• Experienced leading requirements discovery working sessions of the FAA's Federal Enterprise Architecture with the customer and systems SMEs experienced translating the results into Requirements/Design documents and use cases.
• FAA Engineering Support Lead, planned/supported quality support initiatives:
• Authored and maintained the program's Customer Support Plan, schedules, and baselines monitored change management activities and results.
• Worked with client to identify business, system, and application requirements. Addressed outstanding questions/issues with client on identified requirements and risks.
• Analyzed system requirements and technical specifications to create and execute test cases for business initiatives.
• Conducted requirements analysis, systems analysis activities and risk identification.
• Monitored and conducted end-to-end testing software validation provided IV V results.

Sr. EngineerConfidential

Sr. Engineer on EPA's Y2K IV V Program:

• Tested and performed software and systems analysis of workstations, mainframes, and numerous client-server-based systems for the EPA.
• Performed Y2K testing, COTS evaluations, risk assessments, database analysis, Y2K compliance verification, and software development evaluations.
• Performed requirement analysis for each application and 3rd Party COTS software.
• Test Manager on CMS's Medicaid Statistical Information System MSIS :
• Managed team in testing of Oracle databases, MSIS reports generation, and data analysis.
• Analyzed, developed, and managed automated test scripts using HP Quick Test Professional QTP automation tool.
• Validated software, test plans, software, and the test environments.
• Created and maintained test cases in Test Director conducted software testing.

IV V Project Manager Confidential

IV V Project Manager on the Coast Guard's Mission Oriented Information System Engineering MOISE Project an IT web-based application development project :

• Managed a team of system engineers. Synthesized customer contractual needs and requirements into system test solutions reflecting technical, schedule and cost constraints.
• Planned IV V activities by maintaining the task order Management Plan, refining IV V procedures, completing evaluation checklists and preparing deliverables.
• Supported the established change management process by reviewing and assessing proposed changes to the project baselines, project timelines, and system functionality.
• Participated in the analysis of functional business/technical applications and design specifications for functional activities.
• Coordinated status meetings to review IV V findings and technical performance information, and provided solutions for corrective measures to mitigate/resolve findings.
• Verified requirements for testability performed functional analysis software validation.

Computer Scientist Confidential

• Led integration efforts ensured interoperability amongst subsystems and components.
• On NASA's programs, conducted requirements analysis, specifications development, software and systems analysis, and testing.
• Developed lifecycle documents, including Detailed Functional Requirements, Software Requirement Specifications, Detailed Design Specifications, User Manual, and use cases.
• Conducted analysis of past project performance sufficient to identify and make recommendations for improvement.
• Presided over the change management process.
• Planned, implemented, tested, documented, and maintained solutions for the integration and testing of in-house developed and COTS/GOTS components, subsystems/systems.
• Worked with customer/development teams developing user and systems requirements.

Principal Engineer Confidential

• Worked with the technical analysts in conceptual design assisted authoring detailed specifications.
• Generated requirements established functional and technical specifications.
• Participated in requirements management activities and provided oversight of requirement verification and validation.
• Sought system modifications, and procedural revisions for performance optimization.
• On the FBI's Fingerprint Identification and Tasking Network ITN Program:
• Led a test team in systems applications testing developed test scripts, functional and integration test documentation.
• As a Process Action Team Lead, exercised Business Process Reengineering:
• Coordinated team activities to generate business process improvements.
• Created process and control flow models, structure charts, and process use cases UML in promoting improved resource and product management process validation.
• Experienced in utilizing data and process models included use-case diagramming, ERD diagramming, functional decomposition, data flow, business process, workflow and object oriented analysis modeling techniques .

Systems Engineer Confidential

• Utilized data analysis, process modeling/mapping, user interface design, use case diagrams and process decomposition to document current and projected business requirements.
• Requirements generation and verification.
• Working on a classified security system at NASA's Network Control Center, duties performed included:
• Addressed information security requirements for enterprise systems.
• Created flowcharts to identify processing functions.
• Generated mathematical models and critical path analysis reports.

Computer Programmer

Confidential

• On NASA's Programs AUATAC, NCC, GRTS , programmed, analyzed, and tested.
• Wrote code FORTRAN, Pascal, ADA, C, and C validated test environments created flow diagrams, use cases, test plans, and test cases/script.
• Performed software QA SEI CMM trained. Total Quality Management TQM SME.

SKILLS:

Experienced in a diverse set of skills delivering consulting services, software and systems engineering over the entire SDLC, and quality assurance to federal government clients:

• Project Management/Task Leadership 8 years
• Systems Analysis 15 years
• Software Analysis 8 years
• Requirements Analysis/Management 8 years
• Business Analysis 5 years
• Process Analysis 4 years
• Business Process Reengineering 3 years
• Code Development/Testing 10 years
• QA, IV V, Auditing, Assessments 9 years