TECHNICAL SKILLS:

Technology and Tools: Cisco, Win NT/2000/XP servers, Microsoft Exchange, MS Project, Unix, Linux, Macintosh, BackupExec, Scanners, Network Protocol Analyzers / NAI Sniffer, MRTG, HPOV, Wiring and Cabling Standards, WINS, DNS, DHCP, LDAP, BIND v8.x, IPX/SPX/NetBIOS, AppleTalk, HTTP, FTP, RMON, OSI, IOS11.3, IOS (Hybrid), CatOS, DOS, Frame Relay, T - 1, T-3, DS3 s, Ethernet, L2/L3 Switching, Routing protocols: RIP, OSPF, BGP, IGRP, EIGRP, IS-IS; ICMP, TCP, UDP, HSRP,VRRP, VTP/ Spanning Tree, 802.1q, ARP, IP, PPP, ARP, RPC, SMTP, SNMP, Cisco routers 25XX, 5XXX, AS5300, 72XX, 35XX, Catalyst switches up to the 65XX series w/MSFC, Cisco Managed Switches - 3550 & 3650, Gigabit Ethernet, 3-Com, ATM, LAN, WAN, TCP/IP, TELNET, Intranet, Broadband, Bridges, Concentrators, DSL, HTTP, Proxy ARP, Technical Writing, Crossbeam, Documentation, Fluke LAN Meter, Voice/Data VLANs, AVVID, VoIP, Cisco Call Manager, Unity, QoS, Network Security, Aironet wireless, Cisco 3000 and 5001 VPN concentrators, Cisco IDS IPS, Cisco PIX, FWSM, AAA, Cisco ACS, Juniper, CNS Network Registrar ver 6.x Cisco CSS (Content Service Switches), Cisco Security Manager CSM, 11xxx series, TACACS +, RADIUS, NAT/PAT, ACL, DMZ, MGX,Checkpoint, wireless security, 802.11 a, b, g, VPN over wireless, 802.11x, WEP, EAP, EAP-TTLS, LEAP, PEAP, TKIP, SSH and IPSec, SSL,GRE, MPLS, Private Line, ISDN, Altheon Load Balancer, Remote/Local Access, CSU/DSU s, TDM MUXes, CiscoWorks, WildPackets EtherPeek NX, SolarWinds, Opsware, ACE 4710, OSI layers 1 through 4, distribution for copper cabling and fiber, DS1, DS3, OC3, OC12, OC48 and SONET transportation systems, Layer 2 and 3 LAN, WAN Internet appliances, tier 3 web applications, NAT, DNS, security, site survey, firewall policies, geo-load balancing, proxy and cache servers, network management applications, large-scale Cisco deployments, fault detection, vendor SLA large enterprise provider network architecture, analysis and engineering design, tune network appliances to perform optimally, network intrusion prevention solutions (IPS), IBM ISS, McAfee IntruShield,TippingPoint, MARS, ArcSight, RSA EnVision, NetForensics, F5, Netscout, IPSEC VPN DMVPN tunnels, DMVPN, VPN,Junos, NetQoS,IPV6,multicast, CISP / PCI 1.1, AirMagnet SOX, Netscreen, trunking, Unified Messaging, T1,watchguard, Siemens, ASA, Websense, ISS Celestix, anti-virus,anti-spam, GAP and risk analysis,Nortel, Netcool, Netview, SIP, H.323, LWAPP,TACACS, ISCSI,MDS, Avaya, Genesis, IVR, GSS, EVA, port channels, active directory, pre-sales, post-sales, UC, TFTP, Syslog, NTP, load balancing, LEAP,eap-fast, Cisco ACE, Application Control Engine, Tivoli, Solar Winds, Nexus 7000, IONIX,HP Open View, high frequency, low latency, high throughput WAN and LAN networks, Palo Alto firewallsNIST Framework, BPL, PLC, NERC CIP, Outdoor RF Networks, Outdoor Wired Networks, Outdoor RF Networks * WiMAX, Municipal Wi-Fi, Land Mobile Radio LMR, PCS Cellular Radio, and / or Microwave Point to Point Radio; Outdoor Wired Networks * Fiber (MPLS, GMPLS, Broadband over Power Line BPL, Power Line Carrier PLC; Cisco Works, Solar winds, HP Open View, Concord, Cisco Unified Communication Manager, MIBS,CLI, Cisco Operation Manager, bluecoat, ariba, Bradford, FFIEC, HIPAA, NIST, ISO 27001, PCI DSS, Sarbanes Oxley, SSAE16, Shared Assessments AUP, SysTrust, CMTS, HP ProCurve, ISE, NetWitness, SCADA, infosec,,vm ware, data center, clustering, Identity Access Management IAM, NAT, CWDM, BigIP, CRS, IOS XR, OSR, GSR, IGMP, LACP, OAM, CFM, LPM, IGP, RSVP, UNI/NNI, PCE, RTOS, OTN, DWDM, SDH, Optical Transports, ALU, CISCO SIAD/MSN, IXIA, SMB, ONT, TCLVendor

PROFESSIONAL EXPERIENCE:

Confidential

Infrastructure Architect

Responsibilities:

• Enterprise strategic and tactical hands on planner and architect for network security initiatives.
• Define NIST and NERC-CIP standards for Advanced Metering Infrastructure (AMI) & Home Area Network (HAN) technologies as part of the Smart Grid initiative. Test and assess Smart Grid vendors and technologies of Sensus, SAP, Silver Spring, General Electric, Itron, Proxim, Motorola, GridNet, Trilliant, Confidential, Confidential, Confidential, Confidential, Confidential, Confidential &T. Confidential, GIS, GPS, EMS, AMI, Demand Response DR, Smart Meters, AMR, MDM, MDUS, BPL, MESH, RF, Public Wireless, WiMAX, HAN, LAN, WAN, CDMA, RF, Wifi, 4G Wireless Broadband, ZigBee, MDMS, DCA, IEE.
• Lead various transformative enterprise network initiatives including preparation for a NERC CIP audit, complete MPLS network redesign, infrastructure upgrades, Cisco ISE rollout, new data center build outs and migrations within a complex highly secured SCADA multi-vendor network environment including nuclear power plants.

Confidential, San Jose, CA

Lead SME

Responsibilities:

• Provide SME expertise for AST, AS and GTA groups on the development of new AST tools such as PELE, I&R, SCH, NLS for comprehensive Unified Communication network care and improvement.

Confidential, Plymouth, MN

Lead SME

Responsibilities:

• Consult Confidential Group, the largest health insurance provider in the US, which serves more than 55 million individual customers, on data and voice national networks.
• Develop a strategy and implement a transitioning of network management from Confidential &T to internal resources, ensuring enterprise-wide systems availability, enhancing the quality of IT services delivered for more than 55.000 users, over 500 sites, while driving down costs.
• Design and implement new WAN architecture scalable for VOIP using MPLS technology and Cisco 7200, 3800, 2800 series routers, Catalyst 6500, 4500 and 3750 series switches, Develop configuration standards and documentation set for each site using Microsoft Office Suite and spanning tree
• Deploy Unified Communication - VOIP Pilot Project defining the placement on the network and configuring Cisco CallManager and CallManager Express, Cisco Unity and Unity Express.
• Merge recently acquired companies to existing Confidential network. Provide Tier 2 and Tier 3 hands on support for NOC utilizing tools such as CiscoWorks, Concord Health and HP Openview.
• Upgrade, replace network equipment (LAN and WAN) and migrate data centers Confidential nearly half of the company’s sites, affecting approximately 70% of Confidential Group’s employees that resulted in a savings of more than $10 million a year for the company.

Confidential, Andover, MA

Lead SME

Responsibilities:

• Led major initiatives, develop roadmaps and standards, and oversee all aspects of the Confidential corporate, mission critical, global international web hosting network covering over 60 countries including over 100 routers, 200 switches, 190 VLANs, 5 pairs of Cisco Firewall Switching Modules (FWSM) and 4 Cisco Content Switching Modules (CSM) using high-end Cisco Catalyst 6500 switches.
• Provide management, technical leadership capacity planning, and expertise to global network initiatives and projects, including remote mentoring of IT teams in Europe and Latin America.
• Manage vendor relationships and together developed solutions to be offered as services using Technology and Product analysis, perform risk assessments against planned milestones, manage capital project expenditures and coordinate external dependencies.
• Increased the Global Confidential web-hosting services uptime from 96.7% to 99.99% within first 4 weeks of employment by implementing sophisticated state-of-the-art redundant technology, which made a significant impact on the services and revenue of the Confidential EUR 30.3B in sales corporation.
• Delivered a 21% reduction in network operating costs by renegotiating disaster recovery service contracts, evaluating alternative support and maintenance providers and reducing the annual cost through applying new technologies and adept renegotiations with vendors.
• Personally found several developmental flaws in newly introduced Cisco equipment, worked closely with the Cisco development team to simulate, identify and find a solution and make it as a recommendation to the industry.

Confidential, Cambridge, MA

Lead Senior Network Engineer

Responsibilities:

• Provided network management for Confidential, - world leader in cancer and HIV research and institute partners such as Harvard University, MIT, Harvard Hospitals, and several pharmaceutical and biotechnology firms.
• Performed sound independent analysis of network and systems security design and implementation of such designs. In depth knowledge of firewall technologies including configuration and rule set creation.
• Continually monitored, assessed and improved network security, tested and implemented new security technologies. Tracked current security advisories, determined core network vulnerability, and then provided rapid guidance in order to minimize core network exposure.
• Planned, coordinated, implemented and supported the 802.11x, VPN over wireless, security, LAN/WAN hardware, software and Internet/Intranet/Extranet integration network connectivity, diagnosed network failures and resolved any problems.
• Participated in design conferences, produced network diagrams and detailed network documentation. Maintained technical and vendor product information and assisted in establishing performance standards, policies and procedures for the enterprise.
• Provided leadership and to the junior level network professionals.
• Led the organization through a series of upgrades to capitalize on emerging technologies and application enhancements including the replacement of obsolete systems in all 6 locations with new LAN/WAN technology, linking them with fiber optic connections. Completed this over 2 million dollars project within the budget limits, 14 days before due date with zero network downtime.
• Minimized corporate network vulnerability up to the highest DoD and HIPPA standards by installing Cisco PIX firewall and Cisco Intrusion Detection System, Cisco VPN and Layer 2 and 3 implementations.
• Built “proof-of-concept” VOIP environment based on Cisco IP Telephony technology for product evaluation. Provided assessment and Total Cost of Ownership Analysis for VOIP installation.
• Reduced network-related help desk calls 85% by restructuring and upgrading company network and by deploying highly scalable and reliable DNS, DHCP solution using Cisco Network Registrar 6.0.
• Executed an IT culture change and transitioned the function from technology-driven to a business-process driven role.

Confidential, Lowell, MA

Lead Senior Network Engineer

Responsibilities:

• Designed, supported and implemented LAN/WAN for financial transaction processing financial / payment processing company, services of which included order capture, routing of separate fulfillment requests to multiple suppliers, real-time credit card authorization and inventory availability checking, financial settlement and order status notification to consumers via e-mail, providing financial services for consumers and businesses.
• Configured and maintained routers, switches, firewalls and load balancing solutions from Cisco and other manufacturers in a Web-hosting, mission critical, 24x7x365 high-availability secure environment which had established connections to over 600 commerce partners, including Visa, MasterCard, 1-800-Flowers, Blockbuster, etc.
• Acted as the senior escalation point for day to day router/switch security issues in support of the NOC and R&D Department. Contributed to the production of reports and post mortems on events and outages related to the job.
• Full project life cycle for enterprise-scale Network contingency planning, network configuration, optimization, redundancy and routing design.
• Maintained technical and vendor product information and recommended standards for the enterprise. Experienced in provisioning and troubleshooting circuits from ISP’s such as: Confidential &T, Confidential, Confidential, and Confidential .
• Integrated network performance tuning capabilities in a multi-protocol, multi operating system environment which increased network performance and stability by 19%. Developed Disaster Recovery procedure that allowed rapid recovery in a mission-critical environment.
• Modernized network infrastructure through systems overhaul to catapult network speed by 100% and introduce state-of-the-art IT system featuring gigabit backbone and clustering designed specifically to provide maximum performance for e-business. Completed three months ahead of schedule and $120K under budget.
• Implemented organization’s first NOC highly responsive, multi-tiered support system which improved customer satisfaction, increased department-wide productivity and eliminated expensive technical staff during 2nd and 3rd shifts.
• Redesigned and implemented rapidly deployable, consistent security throughout the enterprise in a comprehensive and layered approach by adopting latest technologies, which reduced network’s vulnerability and prepared the network for a successful IT auditing from VISA.
• Featured several times on the company’s intranet web site as “Employee of the month” as one of the leading IT innovators.

Confidential

Project Manager, Senior Technical Analyst

Responsibilities:

• Managed projects in all phases: requirements gathering, design, system integration, user acceptance testing, and implementation.
• Developed plans for implementation of changes and scheduled/performed testing and contingency procedures as required. Worked with management and analysts in all departments to understand business needs and to ensure that business requirements are achieved and documented.
• Coordinated the process of evaluating current systems functionality and follow up on issues stemming from these tasks. Ensured that adequate support was provided to all project team members so that they had what they needed to complete their project assignments.
• Lead a team through a complete Provincial Library system migration to capitalize on emerging technologies and application enhancements including the replacement of obsolete systems in all 589 libraries across the province.
• Installed WAN between 9 regional branch libraries while facing severe constraints on facility engineering and fiscal limitations. The completed project improved administrative efficiency by more than 50%.
• Standardized a suite of desktop software products allowing greater ease in document sharing, as well as the ability to upgrade software remotely and to troubleshoot more efficiently and exponentially which reduced the staffing and operation costs by 34%.
• Provided technical expertise to the library grants project of Bill and Melinda Gates Foundation with budget of $636,957 over the year of 2000 to support Saskatchewan’s public libraries, serving low-income communities with a gift of public access computers, Internet access, and of library staff.
• Completed Y2K compliance project of entire network including 589 remote locations 5 weeks before the deadline, with budget savings of $42K. Fully exploited the economies and advantages of cyberspace.

Confidential, Vancouver, BC

Computer System Analyst

Responsibilities:

• Provided remote and on-site LAN/WAN support for domestic and international customers, including Tier - III support for travel agencies and for key accounts of all sizes.
• Network system administration with support of the industry specific reservation system software applications like SABRE & Logibro for end user clients.
• Designed and implemented customer call-centre support procedures and customer network design strategy for sales and marketing teams.
• Implemented an expeditious and reliable communication system between HQ and travel agencies offices via the “right” e-mail capability. Completed project in 34 days.
• Project team leader on a BackOffice conversion resulting in consolidation and streamlined efficiency.
• Directed seamless migration from public IP to private IP network to safeguard extremely vulnerable, exposed network. Designed and implemented numerous security enhancements to avert serious threats to security and insulate organization from legal risk.
• Recognized for outstanding quality of customer service with numerous customer-support s and personal commendation from clients.

Confidential

Computer System Analyst, Software Developer

Responsibilities:

• Provided advanced computer hardware and software maintenance, troubleshooting and repairs to automate warehouse systems. Trained new junior personnel, while developing detailed written operator procedures and requirements.
• Designed and developed software to integrate data being stored by separate systems into a unified, client/server environment.
• Encouraged acceptance of PC platform, which reduced operational dependency on mainframes and greatly improved overall system performance to increase recorded uptime to 95%.
• Strategize and launched procedural improvements to increase productivity, including scheduled hardware maintenance, employee activity tracking, and systems cross integration.
• Reengineered processes through computerization to enable knowledge sharing across the entire enterprise.
• Administered network systems, application installation, configuration and support of DOS, Microsoft and Windows family products.