Network Administrator Resume Profile, MO - Hire IT People

Summary of Qualifications:

A hard-working and dedicated professional with experience in many aspects of the Networking and Support arenas, including Network Security, Network Development and Administration, Software Implementation, AD Infrastructure, Support and E-mail Administration. A strong team player in all positions, my goal is to contribute acquired skills, experience and knowledge to an organization that allows for professional growth and recognizes the extra efforts of its people.

Technical Summary

Operating Systems and Software

Windows 2000/2003 Enterprise Server	DOS
Exchange 2003	Windows, from 95 through 7
Docucorp Documanage	Office 97, Office 2003 and Office 2007
Norton/Symantec products including Ghost	Wireless Networking
Rightfax 7-8.5 Office 356	SQL Server 2000 2005 Microsoft Federated Services
Novell Netware 6.5 Microsoft VPN	Groupwise 7.0 Microsoft Terminal Services
Numara Track-IT	Sharepoint 2003 Office
Backup Exec 11d	Windows Deployment Services

Hardware and Peripheral Devices

Desktops	Laptops	Scanners	Printers local and network
Digital Cameras	PDAs	Facsimile	Projector Systems
Tippingpoint x506	3com Switches and Access points	Kyocera Mita MFD's	VTC equipment
Untangle Firewall	Dell servers

More Areas of Expertise

Network administration	Server management	Network security
Create/edit MSI files	VB Batch Scripting	Custom build desktops
Registry editing	Active Directory	Group Policy

Professional Experience

Confidential

Technical Support Specialist

Support internal network and desktop hardware as well as client's Motorola and Intermec handheld devices. Rebuilt the internal domain to remove existing issues. Answered technical questions presented as quickly as possible. Documented procedures for upgrade and support procedures. Supported the voice over IP system VOIP as well as the previous Panasonic phone system. Managed the deployment of software upgrades to client's hardware as well as did wireless site surveys for clients. Designed wireless plans for clients. Managed the Office 365 environment and group policy for the domain. I also implemented the Microsoft VPN server and monitored back-ups of critical servers.

Confidential

Network Administrator

I managed the University of Saint Mary network and the helpdesk. I configured, updated, and managed the 3com and Cisco network equipment and managed the migration from Novell Directory Services to Microsoft Active Directory. Assisted in automating the student account creation process for the university and drove the implementation of better backup planning for disaster recovery. I researched and planned for the deployment of student laptops. I implemented the Windows Deployment Services server for our helpdesk to deploy images to new systems and assisted them in maintaining them. Configured windows print services to deploy printers through Active Directory.

Confidential

Desktop Support Specialist/Systems Administrator

I assisted the network administrator with network security, account management, backup retrieval, basic exchange support, network development, and infrastructure development. Assisted the employee's with hardware and software resolutions and in house documentation of tasks the users had authority to do deleting cookies, setting up Outlook, other miscellaneous documentation. I also developed several batch scripts to simplify the desktop deployment and build process and slipstreamed service pack 2 for XP and service pack 1 for Office. Modified third party supplied installer files to simplify installation tasks and reduce installation overhead. Supported Hewlett Packard network printers, and set up a test domain for the desktop support group. Designed and implemented the current Active Directory infrastructure for the future use of group policy. I tested new software and hardware for conflicts and determined how to work around conflicts between different software vendors. I also contacted hardware vendors for replacement parts as necessary.

Confidential

Technical Support Rep

I assisted clients who had purchased Gateway computer systems to resolve software and hardware issues over the phone. Placed orders for replacement parts where necessary and helped clients determine the cause of particular issues and the resolution for said issues.

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Network Administrator Resume Profile

MO

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