Confidential

Sr. Systems Engineer

• Network review and assessment of all systems including Active Directory, Exchange, storage, data protection, virtualization, enterprise storage consolidation, etc.
• Planned and began implementation of the following projects:
• Active Directory redesign and reorganization, including:
• New OU and GP strategy and structure
• New Group structure and permissioning strategy
• Cleanup of highly-privileged groups
• Cleanup of stale objects such as computer and user accounts
• Planning and implementation of server consolidation strategy using Hyper-V and System Center
• Decommission Exchange 2003 servers in preparation for migration t Exchange 2013
• Redesigned enterprise backup strategy t use disk-to-disk-to-tape and recreated/consolidated all backup jobs using Backup Exec 2010 and multi-drive tape library
• Began planning upgrade t Backup Exec 2014
• Reorganized endpoint protection strategy using McAfee eP 4.x and began upgrade process t eP 5.x
• Reclaim and consolidate storage from various platforms including DAS, SAN, and NAS
• Migrate/reconfigure e-mail archiving/journaling storage using EMC SourceOne
• Migrate multiple branch office servers t new hardware using new build processes and permission design
• Relocate services and decommission legacy servers
• Assist migration/consolidation t SQL 2014
• Day-to-day troubleshooting and remediation of issues relating t storage, backups, Exchange, AD, etc.
• Took ownership of all Level III escalations
• Messaging Architect
• Messaging projects:
• Exchange 2007 redesign and build-out for migration from Lotus Domino
• Design and document highly-available Exchange 2007 environment using CCR, SCR, tape backup
• Capacity planning and stress testing for 5000 mailbox organization
• Global deployment including multiple sites in each of U.S., EU, APAC
• Designed and implemented tiered send/receive-quota mailbox database structure
• Updated internal/external mail routing strategy and send/receive connectors
• Developed and documented migration procedures for Exchange 2007/2010 migrations
• Plan, design and document highly-available Exchange 2010 environment using DAGs, CAAs with hardware load balancers, active/passive datacenter model, and tape backup
• Multiple datacenter migrations including move of 2500 Exchange 2007 mailboxes in one weekend
• Integration of multiple acquired organizations including those using Postini, hosted Exchange, FOPE, etc.
• Set up GAL sync using NetSec and cross-forest availability service
• Migration of Enterprise Vault infrastructure and data t new datacenter
• Multiple Enterprise Vault upgrades from 8.x t 9.x and 9.x t 10.x
• Implement mail routing infrastructure for cloud services
• Participate in and support Microsoft ExRAP
• Develop custom PowerShell script t update group memberships based on exports from Peoplesoft
• General responsibilities and accomplishments:
• Increased Exchange service uptime t 99 , then further enhanced server uptime t 99.99 with migration t Exchange 2010
• Reduced costs and complexity by migrating Exchange storage from SAN t DAS
• Implemented hybrid of physical and virtual servers
• Developed multiple PowerShell scripts such as:
• Server health reports
• Mailbox migration
• Bulk-modify Activesync mailbox settings based on group membership
• Monitor DAG PAM datacenter location and alert if it moves
• Bulk-modify DG owners
• Report on all Hub Queues in org
• Bulk reseed databases
• Message journaling and mailbox archiving using Enterprise Vault
• IM and web conferencing using OCS/Lync
• External SMTP gateway and internal relaying using Cisc Ironports
• Bulk mail using Lyris
• Top-tier escalation support
• Exchange monitoring using ENow Mailscape
• Exchange Engineer
• Architecting final stages of Exchange 2007 transition:
• Create new send and receive connectors for load-balanced external mail routing t interface with Postini Email Security Service using private DNS method
• Cutover from Exchange 2003 SMTP connectors t Exchange 2007 send and receive connectors
• Create new receive connectors t allow SMTP private relay on Hub Transport servers and load balance using DNS Roud Robin
• Create/modify existing DNS records t point t Hub Transport servers using Round Robin
• Decommission Exchange 2003 servers using multi-step phase-out approach
• Move all public folder replicas and remaining mailboxes from Exchange 2003 t Exchange 2007 mailbox servers
• Transition RightFax t Exchange 2007
• Tested and preflighted all changes in lab prior t going int production
• Rebuilt Exchange test lab:
• VMWare Server 2 on Windows Server 2008 R2 host maching
• P2V of existing Exchange 2003 servers int lab
• Rebuild Exchange 2007 server roles in lab by testing and updating DR procedures
• Created representative external servers t test external operations
• Created and updated organizational documentation:
• In order t promote consistency an repeatability, Exchange Management Shell PowerShell cmdlets were used in documentation whenever possible/appropriate and documentation was created in Word, Excel, Visio, etc. as needed
• Updated and enhanced Exchange 2007 transition procedures
• Mail flow and SMTP virtual server/connector configuration
• Current and Future external mail routing diagrams and flowcharts
• Operational procedures such as:
• Renewing Exchange 2007 self-signed certificates
• Running Exchange Best Practices analyzer
• Granting approved hosts ability t relay SMTP via Hub Transport servers
• Disaster recovery:
• Server recovery procedures for each server role
• Recovery of mailbox store
• Testing procedures in test lab
• Configuration of Test lab

Confidential

Trainer

• Delivering Microsoft Official Courses on the MCITP and MCTS tracks for both Windows Server 2008 and Exchange Server 2007:
• Course 6428A: Configuring and Troubleshooting Windows Server 2008 Terminal Services
• Course 3938C: Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 t Microsoft Exchange Server 2007 SP1

Confidential

LAN / Exchange Engineer

• Management of Exchange 2003/5.5 mixed-mode organization with 14,000 mailboxes and 17 Exchange servers
• Automation of daily maintenance tasks using VBScript and PowerShell
• Daily maintenance and monitoring of Exchange organization using built-in tools and 3rd-party utilities such as Quest MessageStats
• Managed architecture and design
• Improved and updated processes and policies and associated documentation

Confidential

Project Lead:

• Discovery of migration t Exchange 2007 UM and UC
• Outlook/HTTPS
• Outlook Web Access
• Exchange ActiveSync for Windows Mobile and Apple iPhones
• Implementation of front end / back end server architecture t support:
• Developed project timelines with project management team
• Developed high, medium and low-level project risks t present t stakeholders
• Installation of authenticated SMTP connectors between organizations
• Implementation of free/busy synchronization using Microsoft Inter-Organization Replication
• Implementation of Exchange GAL Sync with consulting organization using MIIS
• Co-existence and integration of four acquired companies totaling 8,000 users
• Migrate 50 conference, hotel and huddle room mailboxes off Direct Booking and ont Auto-Accept Agent
• Implement full Exchange client feature set for Macintosh users

Project Secondary:

• E-mail journaling and archiving using Symantec Enterprise Vault 7.x:
• Archiving and journaling mailboxes t EMC Centera CAS system
• Ingesting user PST files int archive and disabling PST access and creation via GPO
• Participating in tech pilot of project
• Documentation preparation
• Microsoft Antigen 9 Upgrade
• Exchange server patching/updating
• Managed and supported second-level client support personnel
• Implementer of Breakglass project, which affected 900 servers and included:
• Preparing project documentation and document management system
• Removing and disabling local administrator accounts on Tier-1 application servers
• Removing users from local administrator groups on Tier-1 application servers
• Coordinating project approvals and permissions with stakeholders

Confidential

• Senior Systems Engineer
• Engineer
• Windows Administrator
• Helpdesk Agent
• Systems Administrator