More than 20 years experience in Networking and Desktop support in an advanced biomedical and high performance computing research environment

• 10 years experience managing, installing, and configuring network systems including 3Com, Cisco, Force10, and Woven core and edge switches, Cisco wireless access points, routers, PIX firewalls, Cisco and 3Com IOS and protocols including RIP, DHCP, HSRP, IPv4, SNMP, and VoIP
• Experienced Data Center support technician for advanced networking technology working with private networks, VLANs, aggregated links, trunks, iSCSI, fiber channel, LAGs, HSRP, and blade centers and assist System Administrators with network solutions such as single sign-on using Active Directory and Open LDAP to eliminate conflicts in legacy schema in an evolving NIH AD structure.
• Administrator for Multiple Windows NT, 2K, 2K3, 2K8 Servers, Novell, LINUX, and currently administrative authority for NIH Active Directory Resource management
• Lead Wireless infrastructure expert responsible for designing, installing, and managing a 250 access point network using Cisco Access Points, POE, Cisco WLSE, 802.11b/g/n, RADIUS, AD Group mappings, WPA2 Enterprise, and AES CCMP ciphering
• Experience in Network Security technology including 802.1x NAC, PEAP, EAP-TLS, LEAP, Certificate based authentication, Cisco ACS, RADIUS, VLAN ACLs, dynamic VLANs, and guest traffic management.
• Network management and diagnostics experience including HP OpenView, 3Com Transcend, 3Com Net Director, Cisco WLSE Wireless LAN Solution Engine , Zenoss, sniffers, handheld wire scopes, and AirMagnet WiFi analyzers certified
• Lead VTC integrator knowledgeable in unified communications, A/V codec's, end unit management, Microsoft OCS, SIP, H323, Active Directory integration, enterprise IP/ISDN gateways, firewall traversal, and HD Immersion systems.
• IPAM IP Address Management administrator for an entire address class C network to subnet, manage campus wide DHCP and DDNS, standardize client configurations, facilitate unified communications and simplify remote desktop availability through VPN in a DHCP environment and DNS administrator using Bind 9.x and MS DNS, with experience supporting multiple AD and non-AD domains, sub domains, resource records, provide internal and external forward and reverse zones and views.
• Some Experience with Apache, IIS, Tomcat, SQL, Sybase, SharePoint, MS Exchange 2007, Proxy Servers, VMware, and LINUX
• Lead on many large scale network projects doing systems solutions research, testing, writing strategic plans, proposals, justifications, handling professional services and installations, coordinate network fiber and copper wiring installations, LAN closet designs and network maintenance including racks, power and UPS, cable management, space, switch deployment, work orders, justifications, quotes, facility shops, contractors and vendors.
• Work closely with security NIH ISSOs to write and implement NCI/NIH wide security policies to improve operations and secure data, develop short and long term solutions to eliminate Windows OS GPO policy conflicts with ongoing experiments using private networks, VLANs, ACLs, and firewalls to protect Scientific equipment and determining NIH security policy on wireless broadcast.
• Senior network support assisting and supporting several departmental IT groups with all network related questions, configurations, and project management
• Senior desktop support supervisor tier three helpdesk for a 5000 employee research institute overseeing 6-8 technicians supporting personal computers, servers, and peripherals with operating systems including Microsoft Windows , 98, XP, Vista, MacOS, and many applications including the Microsoft Office suite.

Network/LAN Specialist III

Confidential

• Primary responsibilities include design, installation, maintenance, and development of network infrastructure
• Maintain a medium to large scale network of around 500 pieces of equipment including several data centers in a large advanced research institute
• Administrate AD resources, local fileservers, network application servers, and network appliances.
• Work daily with NIH ISSOs Information Systems Security Officers to shore up network and implement federal government security policies
• Coordinate projects from beginning to end writing proposals, strategic plans, justifications, and implementation plans.
• Work closely with facilities shops, procurement department, sales representatives, vendors, and other professional services to complete installations and renovations.
• Primary wireless engineer responsible for design, installation, and maintenance of a 250 access point enterprise WiFi network
• Top level network support for numerous departmental IT staff and the all the desktop support technicians
• Make hardware and software recommendations and implement and test new technologies
• Create policies regarding network procedures and security

Supervisor Desktop Support

Confidential

• Working supervisor for 6-8 level I, II, and III desktop support technicians
• Support thousands of computers, peripherals, fileservers, operating systems, and applications in an advanced scientific research environment.
• Manage high call volume helpdesk
• Install and manage Microsoft and Novell fileservers as oversight to local administrators.
• Install and operate scientific network of HP biomedical devices.
• Assist laboratories with automated equipment integrations using serial interfaces

Network Engineer/Spec III

Confidential

• Installation and configuration of thin coaxial Ethernet network, a proprietary twisted pair network, IBM 3270 wiring, PC emulators, and terminals
• Support all facility desktop computers, applications, and peripherals
• Diagnose and interface computers connected to biomedical equipment using serial communications, break-out boxes, multi-meters, custom cable manufacture
• Supervise and train several technicians to take over duties upon discharge
• Perform normal 91Alpha Medic military duties, training, and medical protocols