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Systems Engineer Resume Profile

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GA

OBJECTIVE

Obtain a position as an IT Systems Engineer where my information system and analytical skills and vast experience will be utilized and challenged while allowing me t contribute t the growth and success of an organization. Special interests include SQL developing, data analysis, and workload automation.

EXPERIENCE

Confidential

Systems Engineer

  • Administrate/maintain Windows servers:
  • create/maintain users
  • perform upgrades
  • monitor event logs for recurring errors
  • image servers based on HugoBoss policies
  • install server applications, roles, features
  • resolve any software/hardware issues
  • Assist with any network related tasks such as setting up new computers or printers, programming switches, patching ports, running cable, etc.
  • Troubleshooting hardware malfunctions server, computer, networking, printer, etc.
  • Manage the TSM IBM Tivoli Storage Manager backup system:
  • ensure that all server clients are backing up efficiently
  • troubleshoot any problems due t insufficient backups
  • maintain TSM equipment t include the library, tapes, drives, etc.
  • schedule backups for clients
  • perform any restores such as file restores or even complete server restores
  • run the weekly maintenance plan t send backup tapes offsite
  • Assist Retail department with any Retek Data Warehousing reporting issues/tasks:
  • maintain the database
  • create users and provide access t reporting variables
  • create new reports or edit existing reports
  • Monitor databases for errors resulting from incomplete data transfers
  • troubleshoot any data discrepancies due t interface errors
  • Prepare monthly Warehousing Systems financial reports via Oracle SQL
  • Manage the Applications Manager system monitoring software
  • Assist with the Service Desk system when needed by providing technical support by phone and in person t HugoBoss staff
  • Perform off-hours remote support, as needed
  • Provide VMWare Support for all systems
  • Support Warehouse Management Operations
  • troubleshoot shipping/receiving issues
  • troubleshoot issues related directly t WMOS such as data inconsistencies or hardware errors
  • troubleshoot SAP t WMOS data flow and vice versa via middleware servers
  • create automated tasks t perform processes or create and email reports t be done via cronjobs in a Unix environment or via ControlM scheduling application
  • Script shell, bat, sql scripts t provide automated data t end-users for many different systems, fix any data inconsistencies
  • Monitor Customer Relation Management CRM application for the US
  • ensure that processes run successfully on a nightly basis
  • troubleshoot any data inconsistencies from the beginning of the CRM cycle point of sale servers t the ending point adding/updating data in the CRM database
  • implement configuration modifications
  • Create automated jobs via ControlM for point of sale applications and warehouse management applications. Can include:
  • reports scripted with SQL and run via shell commands or batch commands
  • file transfer jobs between AIX, Linux, or Windows servers
  • application processing commands
  • Provide support for our Point of Sales server side applications
  • Troubleshoot data transfers
  • Monitor the processing of transaction log files from US retail stores
  • Support Disaster Recovery Implementation
  • migrate servers t Ashburn data center
  • schedule system backups via Unitrends device

Confidential

Adjunct Instructor

Teach various online business administration courses

Courses include:

Communicating in the Business Environment BUSA 2105

Introduction t Business BUSA 1105

Confidential

Composer/Graphics Designer/Platemaker

Compose and design customer jobs such as brochures, magazines, flyers, business cards using desktop publishing applications such as Quark Xpress, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Rampage, etc.

Impose the files which involves placing the pages in the correct template and processing the files s that they can be plated and sent t the press

Confidential

Adjunct Instructor

Teach various courses covering different computer related subjects and content

Courses include:

  • Introduction t Microcomputers Microsoft Word, Excel, Access and PowerPoint
  • Advanced Databases Microsoft Access
  • Advanced Word-processing Microsoft Word

Confidential

Creative Services Department Head Graphics Designer

  • Design and layout advertisements for the newspaper as well as many other commercial print jobs using Quark Xpress, Adobe Illustrator and Adobe Photoshop
  • Supervise the Creative Services department s that newspapers are output in a timely and satisfactory manner

TECHNICAL SKILLS

  • Systems: Windows XP, Vista, 2000, Server 2003, Server 2008, AIX and Linux
  • Software: Microsoft Office 2010 Word, Visio, Excel, PowerPoint , Toad for Oracle Base Version 11, ManageEngine Applications Manager, Lotus Notes, VMWare vCenter Server Version 5 and vSphere Client Version 5, BMC ControlM Version 7, Quark Xpress, Adobe Illustrator, Adobe Photoshop
  • Hardware: IBM HP Servers, IBM Client PCs and Laptops, IBM Tape Backup Units, Lexmark/Monarch Printers, Phone Systems
  • Databases: Oracle 10g, Microsoft SQL Server 10 11

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