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Systems Engineer Resume Profile

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GA

OBJECTIVE

Obtain a position as an IT Systems Engineer where my information system and analytical skills and vast experience will be utilized and challenged while allowing me t contribute t the growth and success of an organization. Special interests include SQL developing, data analysis, and workload automation.

EXPERIENCE

Confidential

Systems Engineer

  • Administrate/maintain Windows servers:
  • create/maintain users
  • perform upgrades
  • monitor event logs for recurring errors
  • image servers based on HugoBoss policies
  • install server applications, roles, features
  • resolve any software/hardware issues
  • Assist with any network related tasks such as setting up new computers or printers, programming switches, patching ports, running cable, etc.
  • Troubleshooting hardware malfunctions server, computer, networking, printer, etc.
  • Manage the TSM IBM Tivoli Storage Manager backup system:
  • ensure that all server clients are backing up efficiently
  • troubleshoot any problems due t insufficient backups
  • maintain TSM equipment t include the library, tapes, drives, etc.
  • schedule backups for clients
  • perform any restores such as file restores or even complete server restores
  • run the weekly maintenance plan t send backup tapes offsite
  • Assist Retail department with any Retek Data Warehousing reporting issues/tasks:
  • maintain the database
  • create users and provide access t reporting variables
  • create new reports or edit existing reports
  • Monitor databases for errors resulting from incomplete data transfers
  • troubleshoot any data discrepancies due t interface errors
  • Prepare monthly Warehousing Systems financial reports via Oracle SQL
  • Manage the Applications Manager system monitoring software
  • Assist with the Service Desk system when needed by providing technical support by phone and in person t HugoBoss staff
  • Perform off-hours remote support, as needed
  • Provide VMWare Support for all systems
  • Support Warehouse Management Operations
  • troubleshoot shipping/receiving issues
  • troubleshoot issues related directly t WMOS such as data inconsistencies or hardware errors
  • troubleshoot SAP t WMOS data flow and vice versa via middleware servers
  • create automated tasks t perform processes or create and email reports t be done via cronjobs in a Unix environment or via ControlM scheduling application
  • Script shell, bat, sql scripts t provide automated data t end-users for many different systems, fix any data inconsistencies
  • Monitor Customer Relation Management CRM application for the US
  • ensure that processes run successfully on a nightly basis
  • troubleshoot any data inconsistencies from the beginning of the CRM cycle point of sale servers t the ending point adding/updating data in the CRM database
  • implement configuration modifications
  • Create automated jobs via ControlM for point of sale applications and warehouse management applications. Can include:
  • reports scripted with SQL and run via shell commands or batch commands
  • file transfer jobs between AIX, Linux, or Windows servers
  • application processing commands
  • Provide support for our Point of Sales server side applications
  • Troubleshoot data transfers
  • Monitor the processing of transaction log files from US retail stores
  • Support Disaster Recovery Implementation
  • migrate servers t Ashburn data center
  • schedule system backups via Unitrends device

Confidential

Adjunct Instructor

Teach various online business administration courses

Courses include:

Communicating in the Business Environment BUSA 2105

Introduction t Business BUSA 1105

Confidential

Composer/Graphics Designer/Platemaker

  • Compose and design customer jobs such as brochures, magazines, flyers, business cards using desktop publishing applications such as Quark Xpress, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Rampage, etc.
  • Impose the files which involves placing the pages in the correct template and processing the files s that they can be plated and sent t the press

Confidential

Adjunct Instructor

Teach various courses covering different computer related subjects and content

Courses include:

  • Introduction t Microcomputers Microsoft Word, Excel, Access and PowerPoint
  • Advanced Databases Microsoft Access
  • Advanced Word-processing Microsoft Word

Confidential

Creative Services Department Head Graphics Designer

  • Design and layout advertisements for the newspaper as well as many other commercial print jobs using Quark Xpress, Adobe Illustrator and Adobe Photoshop
  • Supervise the Creative Services department s that newspapers are output in a timely and satisfactory manner

TECHNICAL SKILLS

  • Systems: Windows XP, Vista, 2000, Server 2003, Server 2008, AIX and Linux
  • Software: Microsoft Office 2010 Word, Visio, Excel, PowerPoint , Toad for Oracle Base Version 11, ManageEngine Applications Manager, Lotus Notes, VMWare vCenter Server Version 5 and vSphere Client Version 5, BMC ControlM Version 7, Quark Xpress, Adobe Illustrator, Adobe Photoshop
  • Hardware: IBM HP Servers, IBM Client PCs and Laptops, IBM Tape Backup Units, Lexmark/Monarch Printers, Phone Systems
  • Databases: Oracle 10g, Microsoft SQL Server 10 11

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