Systems Engineer Resume Profile
GA
OBJECTIVE
Obtain a position as an IT Systems Engineer where my information system and analytical skills and vast experience will be utilized and challenged while allowing me t contribute t the growth and success of an organization. Special interests include SQL developing, data analysis, and workload automation.
EXPERIENCE
Confidential
Systems Engineer
- Administrate/maintain Windows servers:
- create/maintain users
- perform upgrades
- monitor event logs for recurring errors
- image servers based on HugoBoss policies
- install server applications, roles, features
- resolve any software/hardware issues
- Assist with any network related tasks such as setting up new computers or printers, programming switches, patching ports, running cable, etc.
- Troubleshooting hardware malfunctions server, computer, networking, printer, etc.
- Manage the TSM IBM Tivoli Storage Manager backup system:
- ensure that all server clients are backing up efficiently
- troubleshoot any problems due t insufficient backups
- maintain TSM equipment t include the library, tapes, drives, etc.
- schedule backups for clients
- perform any restores such as file restores or even complete server restores
- run the weekly maintenance plan t send backup tapes offsite
- Assist Retail department with any Retek Data Warehousing reporting issues/tasks:
- maintain the database
- create users and provide access t reporting variables
- create new reports or edit existing reports
- Monitor databases for errors resulting from incomplete data transfers
- troubleshoot any data discrepancies due t interface errors
- Prepare monthly Warehousing Systems financial reports via Oracle SQL
- Manage the Applications Manager system monitoring software
- Assist with the Service Desk system when needed by providing technical support by phone and in person t HugoBoss staff
- Perform off-hours remote support, as needed
- Provide VMWare Support for all systems
- Support Warehouse Management Operations
- troubleshoot shipping/receiving issues
- troubleshoot issues related directly t WMOS such as data inconsistencies or hardware errors
- troubleshoot SAP t WMOS data flow and vice versa via middleware servers
- create automated tasks t perform processes or create and email reports t be done via cronjobs in a Unix environment or via ControlM scheduling application
- Script shell, bat, sql scripts t provide automated data t end-users for many different systems, fix any data inconsistencies
- Monitor Customer Relation Management CRM application for the US
- ensure that processes run successfully on a nightly basis
- troubleshoot any data inconsistencies from the beginning of the CRM cycle point of sale servers t the ending point adding/updating data in the CRM database
- implement configuration modifications
- Create automated jobs via ControlM for point of sale applications and warehouse management applications. Can include:
- reports scripted with SQL and run via shell commands or batch commands
- file transfer jobs between AIX, Linux, or Windows servers
- application processing commands
- Provide support for our Point of Sales server side applications
- Troubleshoot data transfers
- Monitor the processing of transaction log files from US retail stores
- Support Disaster Recovery Implementation
- migrate servers t Ashburn data center
- schedule system backups via Unitrends device
Confidential
Adjunct Instructor
Teach various online business administration courses
Courses include:
Communicating in the Business Environment BUSA 2105
Introduction t Business BUSA 1105
Confidential
Composer/Graphics Designer/Platemaker
- Compose and design customer jobs such as brochures, magazines, flyers, business cards using desktop publishing applications such as Quark Xpress, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Rampage, etc.
- Impose the files which involves placing the pages in the correct template and processing the files s that they can be plated and sent t the press
Confidential
Adjunct Instructor
Teach various courses covering different computer related subjects and content
Courses include:
- Introduction t Microcomputers Microsoft Word, Excel, Access and PowerPoint
- Advanced Databases Microsoft Access
- Advanced Word-processing Microsoft Word
Confidential
Creative Services Department Head Graphics Designer
- Design and layout advertisements for the newspaper as well as many other commercial print jobs using Quark Xpress, Adobe Illustrator and Adobe Photoshop
- Supervise the Creative Services department s that newspapers are output in a timely and satisfactory manner
TECHNICAL SKILLS
- Systems: Windows XP, Vista, 2000, Server 2003, Server 2008, AIX and Linux
- Software: Microsoft Office 2010 Word, Visio, Excel, PowerPoint , Toad for Oracle Base Version 11, ManageEngine Applications Manager, Lotus Notes, VMWare vCenter Server Version 5 and vSphere Client Version 5, BMC ControlM Version 7, Quark Xpress, Adobe Illustrator, Adobe Photoshop
- Hardware: IBM HP Servers, IBM Client PCs and Laptops, IBM Tape Backup Units, Lexmark/Monarch Printers, Phone Systems
- Databases: Oracle 10g, Microsoft SQL Server 10 11
