Collaboration Services System Administrator Resume Profile
CAREER OBJECTIVES:
System Architect in the area of Enterprise Collaboration, Data Communication, Local Area Network, and/or Web Application Services including e-Commerce
SUMMARY:
System engineer of 20 years responsible for supporting Boeing information technology on both UNIX Windows includes infrastructure support for the Enterprise Collaboration Initiative. Well known for solving complex problems and automating/streamlining processes. Deploys programs for conducting hardware, software and system level audit for purposes of security, system performance health Ability t participate in all stages of the software development life cycle. Extensive and specialized knowledge of development methodology and configuration software management tools and processes. Broad knowledge of business applications and processes.
TECHNOLOGIES:
- Software: Windchill Foundation 6.2.6, 7.0, 8.0 9.0, Teamcenter, Tomcat, Apache, Aphelion, Oracle 9i, NIS, NFS, TCP/IP, C, Korn Shell, X Windows, CDE, NFS, TCP/IP, HP OpenView, Oracle Application Server, Designer/2000, dBASE III , Foxbase , Clipper, PL/I, RJE80, CICS/VS, FORTRAN, AutoCAD, COBOL, SYSTEM 2000, SAS, JCL, HASP, PASCAL, SNOBOL, GPSS
- Hardware: IBM RS/6000, IBM RT, HP, SUN, DG MV, Eclipse, IBM PC Server, DEC VAX 8600, Wang VS 7300, IBM 360, IBM 370, AMDAHL 580, Z80 DMA, Z80 UART, Z80 ICE, MCBS, TELEVIDE 802
- Operating Systems: AIX, UNIX, HP/UX, Solaris, AOS/VS, RDOS, PC-DOS, MS-DOS, Windows XP, Windows 2000, VMS, VS 7.14, OS/MFT, MVS/XA, CP/M, TelePath
- Other courses:
- Accredited M.B.A. program in Engineering Management Washington State University completed 5 courses
- Accredited M.S. program in Computer Sciences University of North Texas completed all of degree requirements except thesis
- Graduate Studies of Business Management Systems, Accredited M.B.A. program University of Dallas completed about 7 courses
- Accredited MCSE program includes Networking, Administering Windows NT, IIS, SQL Server Administration, TCP/IP Protocol Analysis, etc.
- Teamcenter Application Data Model Administration, Using Teamcenter, Windchil/ProjectLink Administration Business Administration Oracle 8i DBA, Oracle Designer MCSE classes OSI, X.25 IBM SNA Project Management Stochastics Process Communications Theory Technical Writing Computer Graphics Total Quality Commitment Teradata SQL Oracle PL/SQL Designer/2000 Database Modeling Designer/2000 Forms Build Generation Java Programming Theory of Constraints TOC etc.
LICENSE:
Professional Hydraulic Engineer P.E. of Taiwan, ROC
PROFESSIONAL EXPERIENCE:
Confidential
Collaboration Services System Administrator, Performed system administration and production support for P8A 787 customers on Windchill PLM systems
- Integration Implementation:
- Integrated production systems with Windchill Foundation/PDMLink/ProjectLink 6.2.6, 7.0, 8.0 9.0 , Apache, Tomcat, WSSO, Oracle, Aphelion and company security patches, etc. on HP-UX
- Configured RP Reverse Proxy , SSL, WSS Web single Sign On , EDS LDAP the corporation directory , WebSphere MQ, communicating with other systems
- Applied extensive knowledge of software architecture and design methodologies t synthesize software architectures and designs that met requirements, characteristics and constraints
- Built up disaster recover servers
- Account Workflow Management:
- Functioned as account manager, created user account process and led user account team
- User Account Workflow Management: created user accounts, imported/exported user account data, cleaned deleted users, reassigned tasks, maintained workflows, and s on
- Production Support:
- Provided on-call support and managed production systems based on SLA, service level agreement
- Managed HP Unix Application servers, script writing, system health monitoring, LDAP backup recovery, troubleshooting, etc.
- Applied cron jobs t monitor, configure, manage UNIX servers for the purposes of system health, performance security practices, etc.
- Collaborated with OV support group, DBA and Unix System Administrators for OV monitoring application and helped troubleshooting issues related t implementation of new monitor items
- Addressed and resolved tough user issues by working alone from application/administrative logs or work closely with PTC technical staff t troubleshoot resolve technical issues
- Provided monthly user and license metrics reports t management and stakeholders by gathering critical system information from various application components Apache access logs with different formats, LDAP queries, cron jobs, scheduled tasks, Unix PC, etc.
- Provided performance, blockpoint on-call metrics as SEI/CMM level 3 measurement focal a key player for the team t be certified level 3 of SEI/CMM .
- Supported 787 users with design issues related t Windchill application
- Performance Tuning:
- Developed maintained cron jobs t gather system performance data for establishing baseline statistics and maintaining apache, tomcat, windchill, and oracle parameter settings for optimal performance of the production systems
- Configuration Management:
- Applied specialized knowledge of development methodology and configuration software management tools and processes by using ClearCase and ClearQuest
- Documented and maintained changes on servers software and hardware and cron jobs using ClearCase for configuration control
- Change Management includes Customization Deployment :
- Built up and maintained SDL Standard Development Lab servers t share Images for developers
- Acted as change agent for making improvements t business processes for the production systems for customers Advised project leads and team members in effective communication techniques Studied new releases/upgrades t recommend upgrade methodology and process for a seamless change which will have minimum impact t user community
- Focal for block point releases for P8A 787 customers Fostered positive relationships with customers and application system stakeholders
- Upgraded PDMLink ProjectLink 6.2.6 t 7.0 7.0 t 8.0 and migrated production data
- Deployed codes in ClearCase t Windchill test and production environments worked with developers, engineers, DBA SA t deploy customization codes, upgrade DB schema, load business data, update configuration, clean caches documented changes, etc.
- Interfaced with DBA SA on cloning data from production t test environment and restoring test environments t previous images
- Devised overall test procedures system integration criteria and supervised in system structured walk-through by applying multiple applications t solve complex requirements and validate implementation and/or upgrade processes
- Upgraded Apache, Java SDK, JRE, Java Certs, and s on
- Team Building:
- Mentored and coached new hire and junior team members t become a major force t the team
Confidential
Test Manager/Business Application Programmer Analyst, led test teams t perform scalability capability tests for DCAC/MRM customers
- Defined and executed test cases based on developed test plan and software specifications critical functional requirements
- Devised overall test procedures system integration criteria and supervised in system structured walk-through by applying multiple applications t meet complex requirements
- Executed functional scalability tests using multi-application including Rational and Mercury products
- Reported status and test results t stakeholders and multiple functional teams including customer focal, system managers, and project managers
- Supervised a group of programmers, analysts and sub-contractors
- Boeing, Bellevue, WA Oracle Application Server Product Manager/Computing Systems Programmer Analyst, October 1997 January 2001, performed product manager's functions and provided Oracle DBA support
- Performed Product Management function on Oracle Application Server for the Boeing Enterprise
- Managed and functioned as DBA on web applications for Oracle support processes and applied PL/SQL codes t complete the processes
- Participated in the Boeing's software standard processes as customer and/or key player
- Provided consulting advices t system administrators on backup restore solutions and requirements
Confidential
Computing Systems Programmer Analyst
- developed implemented software distribution system for BCA Engineering applications and automated business processes provided UNIX system administration support
- Provided second level system administration support offering advices and services in troubleshooting, scripting, automating, installation configuration servers, etc.
- Wrote korn shell scripts t support business processes for multiple platforms
- Configured installed various UNIX servers in order t provide installation instructions t the system administrators
- Developed program for BCA Engineering applications using ClearCase P methodology
- Boeing, Vienna, VA System Analyst/Marketing Technical Support Computing, January 1989 July 1990, provided technical supports t government RFP procurement efforts and developed new functions for project FTS2000
- Led technical proposal team for system design on large- and medium-scale Government proposals Analyzed RFP criteria and provided design solutions for RFP's
- Integrated designed office automation systems for proposals
- IOCS, Washington, DC Project Manager/Senior Systems Support Analyst, January 1986 December 1988
- Managed Equipment and Invoice Reporting System, EIRS at DOJ project
- Managed FAA data center production systems
Confidential, MeLean, VA Senior Programmer Analyst/Technical Team Lead, May 1984 January 1986, led software group on RFP efforts Performed medium- and large-scale application integration
- Designed, programmed and implemented indexing and data communication techniques and protocols on DG dual processors for the State Department's TDIS project
- Led technical proposal team for system design on large- and medium-scale Government proposals Analyzed RFP criteria and provided design solutions for RFP's
- Datatronix, Inc., Reston, VA Senior Systems Analyst/Deputy Software Manager/Data Communication/ Telecommunication, November 1982 - May 1984, Built telecommunication Interface devices and its critical components, including enhancement of the operating system
- Designed and implemented electronic mail services and file transfer gateway for WAN LAN
- Designed, developed, implemented pilot RETASIC REmote Transmission Adjustment and SIgnaling Convertor telephone interface system for MCI credit phone pilot project
- Troubleshot X.25 network FAA/Telenet at terminal and host PADs
Confidential
Hyattsville, MD Senior Systems Analyst/Deputy Project Manager
Managed NAVFAC project
Maintained Time-sharing systems and performed system administration functions
Confidential
Programmer Analyst/Manager of Systems and Databases,
- developed general-purposes Data Base Management System, DBMS
- Applied the sophisticated B-tree indexing schemes t comply t strict requirements from customers
- Designed, developed and implemented complete general purpose high-speed DBMS IQS for huge databases on DG MV for the Arizona Public Services Nuclear Power Plant