OBJECTIVE:

• Experienced Microsoft Certified Systems Engineer with strengths in Active Directory, Microsoft Exchange, VMware vSphere, Infrastructure and Systems Management looking for a level 3 support position or project engineering position.

TECHNICAL SKILLS:

Operating Systems: Windows NT Server, Windows 2000, Windows 2003 Server, Windows Server 2008, Windows Server 2012 R2, Novell Netware 5.0, 4.11 and 3.12 and some experience with SUSE and Red Hat Linux. VMware ESX Server and VMware Workstation

Mail Server Software: Microsoft Exchange 5.5, 2000, 2003, 2007, 2010 and 2013.

Protocols: Transmission Control Protocol/Internet Protocol (TCP/IP) and Lightweight Directory Access Protocol (LDAP)

Migration Tools: Azure Active Directory Sync, Quest Migration Manager.

ITSM Systems: Numara Footprints, BMC Remedy, ServiceNow and HP Open view

Management Software: HP Insight Manager, Dell Open Manage, Software Tools Hyena and Microsoft SCOM and SCCM, Microsoft Group Policy Console, Solar Winds, Computer Associates Unicenter Management Packages, Net IQ and Quest Active Roles.

Backup Software: EMC Avamar, EMC Networker, Veritas Net Backup, ComVault and CA Brightworks

Patch Management: BMC Server Administrator, Microsoft SUS and Big Fix

Servers: HP, Lenovo, IBM and Dell Servers on Intel Platform

Converged Platforms: VCE VBlock, Hitachi Data Systems Converged Infrastructure, VMware Evorail, and Dell Converged Systems

Routers and Switches: Cisco Catalyst Series and Cisco VPN

Cloud Services: Microsoft Azure and Microsoft Office 365

WORK EXPERIENCE:

Confidential

Active Directory Administrator / Engineer

Responsibilities:

• Developed as a team an audit process to audit orphan records in Active Directory
• Created an Access Control List of all Confidential shares using the Sysinternals Security Utilities AccessEnum tool.
• Created Evidence records of Nested Active Directory Groups

Confidential

Senior Information Systems Consultant

Responsibilities:

• Created new virtual Domain controllers
• Updated Active Directory functional level from Windows Server 2003 to Windows Server 2012 R2
• Create VMware Datacenter and Clusters
• Installed Dell FX/2 and EMC Unity 300F Hardware as a converged system.
• Configured Storage using EMC Unisphere
• P2V on physical servers
• Migration of Hyper - V VMs to VMware ESXi Environment
• Migrated Data to new virtual Servers
• Gave the client new hardware and software options for the future.
• Developed policies to secure data.
• Wrote support documentation

Confidential

Windows Project Engineer and Firmware Team Lead

Responsibilities:

• Responsible for firmware updates on Legacy Dell Servers
• Part of a team to use SCCM to do Windows Patching on PNC legacy Servers
• Part of the team for Patch virtual servers on PNC new Converged Platform using BMC Server Administrator
• Participated in Migrations from the PNC Legacy Domains to PNC New Converged Domains on VCE VBlock or Hitachi UCP.
• Set up as part of the firmware team Dell Open Manages Essentials to be used to automate firmware updates on PNC Legacy Servers
• Created Process and Procedure Documents for the PNC Firmware Update Team
• Worked with the Service Now team on providing information for the Configuration Management Database
• Created and implemented Change Requests within Service Now for updating firmware and changes in PNC Environments.

Confidential

Active Directory Architect and Migration Engineer

Responsibilities:

• Consulted on Identity Management Solutions such as MS Forefront Identity Manager (FIM) and SAP NetWeaver.
• Implemented Single Sign-on for SAP using Active Directory Federated Service
• Redesign of Confidential Active Directory Organizational Units and Sites and Services.
• Initiated both MS Exchange and MS Lync into European Sites.
• Review of Servers and Data from Unifine Foods for Migration to Confidential
• Worked with Confidential European teams to Migrate Unifine Foods Data to Confidential
• Consulted on Disaster recovery of Confidential Europe locations
• Developed Troubleshooting Documentation
• Used PowerShell scripts to automate server processes

Confidential

EMC Resident Resource to Confidential for VMAX Windows Server Migrations

Responsibilities:

• With the PNC Wintel team planned server migrations on weekend maintenance window.
• Migrated PNC physical Servers to new storage.
• Migrated VMware guest VMs to new storage using VMware Storage vMotion.
• Performed both pre-migration tasks and post-migration reviews
• Developed Troubleshooting Documentation
• Worked with EMC Support on migration problems

Confidential

Windows Server Administrator

Responsibilities:

• Worked with Cleveland Clinic Wintel Server team and EMC to move servers from Symantec NetBackup to EMC Avamar Backup Solution to backup both Windows and Linux Servers.
• Updated VM Hardware and VMware tools to current version on virtual guests
• Worked with Confidential Clinic Server Team to move servers to the new Data Center.
• QA the Server Builds for both new physical and virtual servers to make sure they meet Cleveland Clinic standards.
• Additional Duties as needed

Confidential

EMC Resident Resource to Confidential for VMAX Windows Server Migrations

Responsibilities:

• Along with the PNC Wintel team planned server migrations on weekend maintenance window.
• Migrated PNC Servers from IBM Storage to EMC VMAX Storage
• Documented the migration process
• Performed both pre-migration tasks and post-migration reviews
• Developed troubleshooting documentation
• Worked with PNC Wintel Server team on multiple projects including server access management.

Confidential

Active Directory Architect \ Wintel Server Specialist

Responsibilities:

• Created virtual servers using VMware ESXi 4.1 and vCenter administration.
• Working with Software Vendors such as Aspect to setup call center software.
• Work with the Data Security Manager to get RSA and remote access setup.
• Microsoft Exchange Administrator
• Used PowerShell to administer Exchange
• Setup Monitoring using Solar Winds Orion and Password Vaulting using Manage Engine Password Manager Pro
• Setup of Trend Office Scan and Server Protect Antivirus for workstations and servers.
• Setup Symantec NetBackup for backing up Windows servers
• Part of a DR team setting VMware Site Recovery Manager
• Work as part of a team to make sure PCI-DSS compliance is maintained.
• Additional Duties as needed

Confidential

Technical Lead/Software Installer

Responsibilities:

• Installation of Confidential Radiance Delivery Software to Windows 2003 and 2008 servers in remote locations.
• Developed Schedule for remote installation team
• Documented each client’s installation for Confidential Technical Support
• Project includes installation of software on over 500 Confidential Client Servers using HP Virtual Rooms for remote installation with Confidential client.

Confidential

Windows Server Engineer

Responsibilities:

• Worked with Client to develop plan to become PCI-DSS Compliance
• Replaced old PIX 501 Firewall Appliance with new SonicWall NSA 240 Firewall Appliance
• Supported internal applications on IIS servers version 7
• Develop plan to use Citrix Desktop to secure and improve accessibility for field sales personnel
• Supported end-user computer systems.
• Transfer knowledge to the new Shiffler IT Administrator on current configurations and applications.
• Developed a Data Recovery Plan for recovering critical business applications

Confidential

Responsibilities:

• Migrated Users from Resolve Exchange 2003 to Archway Exchange 2007
• Built Exchange OWA Server
• Built a standalone Exchange 2007 Server used for email campaign on Windows Server 2008 R2.
• Built ISA Server 2006 for OWA Frontend.
• Create Contacts for Archway Global Address List.
• Used Windows scripting to move users from Resolve Domain to Archway Exchange Domain.
• Wrote test scripts with Windows PowerShell

Confidential

Windows Server Engineer

Responsibilities:

• Duties involve scheduling trouble tickets from Parker’s Helpdesk Ticketing System and responding in timely manner.
• Working on projects such as server software installs
• Building of Windows Server 2008 on IBM Hardware Platform
• Implemented Cyber-Ark for Password Vaulting and Privileged ID Management
• Installation of Virtual Servers using VMware ESX
• Server Statistical reporting through NetIQ
• Working with vendors for access to Parker’s Servers.
• Worked with vendors to set up web applications through IIS version 6 and 7
• Provided support for SQL Server
• Provided support for Windows Clustering
• Deployed and monitored NetIQ Agents

Confidential

Active Directory and Windows Server Engineer

Responsibilities:

• Duties involve taking Service Calls from HP Openview and responding in timely manner.
• Active Directory Administration (access administration and NTFS permissions)
• MS Exchange Administration
• Part of Review Team for migration to Exchange 2007
• Created and added GPO Objects with the Group Policy Console to Active Directory
• Supported Windows & Citrix Terminal Servers and clients
• Support of Citrix Metaframe XP Server Farm
• Published Applications in Citrix for remote clients
• Created windows scripts for software deployment

Confidential

Active Directory and Windows Server Migration Engineer

Responsibilities:

• Duties involve around being an environment coordinator working with application developers to upgrade multiple SQL Server applications.
• Loading applications on Windows Server Platform
• Supported Web Application on IIS Servers.
• Supported and configured new and existing IIS and SQL Servers
• Documenting New Applications and Servers according to Confidential Standards
• Daily backup of servers using Veritas NetBackup and tape libraries
• Moving Daily Backup Tapes to Iron Mountain
• Upgrading Windows 2000 servers to Windows Server 2003
• Responsible for Patch Management and Software deployment. Tested Patches on Servers and Desktop on a virtual image.
• Rebuilding of non-standard Windows servers to Confidential standards
• Project Lead for Windows Server migration
• Active Directory Administration
• Tested applications like MS Office 2007 and Visio 2007 on Confidential Desktop standard platform using VMWare Desktop.
• Group Policy Administration Using the Microsoft Group Policy Management Console

Confidential

Active Directory and MS Exchange Consultant

Responsibilities:

• Built and supported Microsoft Exchange servers.
• Migrated users from Novell GroupWise to MS Exchange 2003
• Contracted to write support procedures and for the Pomeroy Helpdesk and Desktop Support Services.
• Served as a consultant to identify and correct issues as ongoing migration from Novell to Active Directory was taking place. Team lead for the support of the new infrastructure as migration continues.
• Consultant on the connectivity between Lubrizol and Confidential when the companies merged.
• Implemented CA Unicenter for Application Delivery and Server Automation
• Part of a support and administration team supporting the Active Directory and Microsoft Exchange environment at Confidential with more than 35 remote locations world wide.
• Reviewed software such as VMware’s ESX Server for maximizing server resources for both Lubrizol and Confidential .
• Provided support for Citrix servers and users.
• Part of a team that built a Citrix Server Farm

Confidential

Microsoft Systems Engineer

Responsibilities:

• Setup and implemented Microsoft Active Directory, Compaq Servers running Windows 2000 server and advance server.
• The setup and operation of Confidential ’s MS Exchange, file and print servers. Responsible for creating images for user PC's and Laptops, rolling out custom applications.
• Developed Documentation and Standards for Information Systems
• Responsible for Server Backups using Veritas Backup Exec software.
• Responsible for sending tapes offsite to Iron Mountain.
• Responsibilities include installation and management of Cisco Routers and Switches as well the VPN connections.
• This was a eleven-month contract to setup Confidential office from the technical specification provided by the client and 92 users at 3 remote sites.

Confidential

LAN Administrator

Responsibilities:

• Responsibilities included the day-to-day activities of maintaining the Domain controllers and Exchange Administration worldwide; assisted local Administrators with both troubleshooting and upgrades of their local sites.
• NT Administration included updating and installing Trend virus software on all servers,
• Troubleshooting Exchange problems and maintaining network and mail traffic to sites around the world.

Confidential

Microsoft Systems Administrator

Responsibilities:

• Document a plan for administers to backup mailboxes and data using Computer Associates ArcServe as the backup software.
• Consulted and trained current administrators in troubleshooting techniques and maintenance of a multi-site network.

Confidential

Microsoft Systems Engineer

Responsibilities:

• Setup both the SMS and Exchange site hierarchy and trained local Administrators to use the Admin consoles to administer both SMS and Exchange.
• Built the SMS and Exchange Servers on IBM Hardware to be sent to various offices.

Confidential

Lead Technology Consultant

Responsibilities:

• Worked with Engineering to set Hardware Standards for both Windows NT and Novell Servers.
• Performed Root Cause Analysis on software and process problems.
• Worked with the Network Production Support Team to develop a Disaster Recovery Plan for Windows NT Servers.
• Incorporated Hardware Monitoring Tools for both the Windows NT and NetWare Platforms.
• Part of a team to change Production Documentation so that first and second level support could find documentation online for support calls.
• Worked with the engineering team to develop support programs for Windows 2000 Active Directory and Exchange rollout.

Confidential

Sr. Systems Engineer

Responsibilities:

• Promoted to Systems Engineer March of 1997.
• Engaged in project-oriented work centering on Microsoft Windows NT 4.0, Microsoft Windows 95, Microsoft Windows 98 and Novell IntraNetware technologies.
• While assigned to Key Service as a Systems Engineer, designed and implemented Windows NT 4.0 and Novell IntraNetware 4.11 on major multi-city projects such as Key Banks Collections Division, Internet Banking and Desktop conversion from Token Ring to Ethernet and Novell Netware to Windows NT Server migration.
• One of Key Services first Windows NT Administrators multiple domains.
• Developed and implemented multiple Novell networks for the Greater Cleveland Catholic Dioceses. Designed and implemented Human Resource Network for Erie area hospital system using the HRIS software and Windows NT.
• Developed Sales Automation and Order Entry tracking and processing for a photographic manufacturing firm using Lotus Notes and Windows NT.
• Lead Engineer on the design and implementation team for the Windows NT Network at the Great Lakes Science Center, used by both administrative and development staff as well as