Network Engineer Resume Reston, VA - Hire IT People

OBJECTIVE:

Pursuing a VOIP position involving design, deployment, installation, and configuration

PROFESSIONAL SUMMARY:

Experienced in network configuration/development in multi - platform environment
Current DOJ Public Trust Clearance
Commended for excellent teamwork and high level of energy

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Reston, VA

Responsibilities:

Work with customer escalated issues at third level support
Troubleshoot VoIP configuration issues from install to post-install
Troubleshoot VoFR configuration issues post installation
Troubleshoot Web Security and Filtering issues with NetCache Appliances
Troubleshoot H.323 Gateway s Call Routing and Dial Peers
Work with Cisco TAC Group on high severity customer issues
Troubleshoot with CPE on hardware replacements and circuit issues
Troubleshoot Network Routing Protocols: EIGRP, OSPF, BGP
Troubleshoot escalated customer data/voice latency issues
Troubleshoot Wireless Networks, Wireless Controllers, and Wireless LAN Solution Engine
Research Internet for white papers, field notices, and case studies for ongoing customer issue

Senior Lead System Engineer

Confidential, Reston, VA

Responsibilities:

Troubleshoot customer LAN/WAN/VOICE/VPN/FIREWALLS - Net Screen and PIX
Troubleshoot with other internal fix agencies, local lec, and third party vendors
Troubleshoot Network Security Product with Confidential IP Defender
Troubleshoot Wi-Fi Customer issues at airports, café’s and hotels
Managed customer related issues using TRS ticketing system
Technical liaison for customer between fix agencies and escalated/referred levels of support
Troubleshoot Frame Relay and ATM circuits provisioned on Nortel Passport 6480
Performs extensive Frame Relay, ATM, VPN and Private Line troubleshooting
Maintain and monitor Nortel VPN Contivity Extranet Switch and Cisco VPN Concentrator
Routinely tests and troubleshoots ISDN and dial on demand issues
Isolates and resolves latency issues through LAN and WAN connections

Network Specialist

Confidential, Reston, VA

Responsibilities:

Provided 2nd Level Support for Confidential ’s IP Network in major ISP’s and Corporate customers
Monitored all IP Network nodes across the United States using HP Open View
Monitored Cisco products and Total Control Manager for 3Com Chassis
Troubleshoot PRI circuits, Routers, Dial-Up servers, with LEC or Confidential ’s CPE
Received, analyzed, monitored, and resolved data network alarms via HP Open View
Troubleshoot VPN Circuits, 3COM Chassis, Routers (2500 series, 4000, 5200, 5800, 7000 series), Catalyst 5000 Switch, ISDN, PPP/X25, iPass, LAN/WAN, TCP/IP

Novell Administrator

Confidential, Glastonbury, CT

Responsibilities:

Maintained and managed Novell 3.12 NOS (Network Operating System)
Repaired and maintained packet-switching network to solve hardware/software problems
Performed daily/monthly file server backups
Provided help desk support to corporate office
Performed hardware/software upgrades throughout corporate office

Network Technician

Confidential, Key West, FL

Responsibilities:

Maintained and repaired receiver/forward sub-systems for back-end customers
Fault isolation on cryptographic, networking, and Black/Red signal distribution equipment
Perform test using Built in test equipment (BITE) on RF Distribution Subsystem
Responsible for maintaining high quality wideband and narrowband communications
Troubleshoot local area networks, fiber hubs, and peripheral equipment
Certified Climber which perform inspections/maintenance on antennas, combiner chassis

Technician

Confidential

Responsibilities:

Designed and built chassis for data collection equipment, antennas, and other telecommunication system
Troubleshoot local and wide area networks that support electronic messaging services
Performed maintenance on telecommunication equipment, including receivers, antennas, and workstations
Troubleshoot hardware failures down to component level
Troubleshoot crypto logic equipment that interfaced wit T1 and other telephony equipment