PROFILE Reliable, client-oriented information technology professional with considerable experience augmented by a Bachelor of Science degree in Information Systems and refined by specialized training and industry certifications. Flexible and focused, with unique analytical problem-solving ability. Expertise includes competence in: Windows Systems Management Maintenance Server Virtualization Desktop support Windows XP 7 Disaster Recovery Backups Physical/Operations Security Process Improvement Project Management STRENGTHS Windows 2003 2008 R2/Active Directory Implementation and support Virtualization management VMware ESX 5/VI Client Computer/Network Security Operations anti-virus software administration HP/Compaq Server Configuration and Management LAN/WAN Support User Application Hardware Support

PROFESSIONAL EXPERIENCE Confidential Network Administrator/Manager Support and maintain Qmatic global systems which include voice ShoreTel and data networks Setup and manage vSphere 5 ESXi containing 2 hosts and 15 virtual servers Manage and support Microsoft GP Dynamics 2010 for accounting/finance functions. Dynamics support includes managing user roles, user security, SQL server database support, and module configuration Support Outlook and user account/mailbox configuration create, delete, move, archive on Exchange 2007 Build and configure HP servers, disk arrays, racks and other network components for production environments. The build process involves processor, disk, and Memory sizing. Responsible for disaster recovery and backup using Symantec Backup Exec 2012 Responsible for the repair and service unit of the company ensuring that all company products queue management printers and hardware are timely refurbished for clients Responsible for hardware and software procurement Responsible for the successful relocation of the company's network infrastructure from Asheville, NC to Duluth, GA. Responsibilities included managing contractors, configuring new servers and printing systems. Confidential United Nations Development Project UNDP -Sponsored Information Technology Consultant Managed the day-to-day activities of a 7 persons ICT department Performed technical and implementation review for all international partners' ICT projects - Wide-Area Network infrastructure, VSAT technology, Servers and workstations Coordinated the capacity building program for Ministry employees designed and configured a state of the art training center at the Ministry as a result of which we were able to build the capacity of 168 employees from various Government of Liberia institutions in computer operations Planned and developed the training curriculum and schedule for the Ministry's computer capacity building program. I also put together the training manuals for the training program Provided training in Microsoft Office 2003, 2007 and Windows XP and also did training in basic computer operations, Microsoft OS such as XP and Windows 2003 Responsible for budget creation and procurement of all technology-related components Drafted and together with the Ministry's authorities adopted an ICT policy, hardware and software standards for the Ministry of Internal Affairs Established a Help-Desk to provide user support to Ministry staff Confidential Managing Partner Managed the day to day operations of the business internet caf and new business development Managed payroll and a staff of three people. Confidential Systems Engineer Managed and supported Manhattan's application development quality control and test lab with more than 250 Dell PowerEdge servers, and 300 HP/Compaq Proliant servers running on Windows 2000, Windows 2003 and Linux platforms Used VMware ESX 3.5 host to create and manage more than 50 guest machines/servers for application testing used Microsoft Virtual server 6 for P2V consolidation, and ViClient and web client for host management Implemented a server monitoring scheme at no cost to the company by deploying HP Insight Manager and Netsaint Nagios to monitor and report server failures, memory, processor and disk usage Built and configured Dell/HP servers, disk arrays, racks and other network components for production environments. The build process involves processor, disk, and Memory sizing. Confidential Senior Network Infrastructure Engineer/Manager Managed the day-to-day and 24/7 support of 50 Compaq Proliant servers and 2500 users in 15 offices in the entire Southeast United States Led a team of 3 network engineers and a technician to successfully migrate the entire Southeast region from a Novell Netware NDS environment to a Windows NT Domain system Sized and configured more than 60 Compaq Proliant servers on NT/2000 platforms in the last 4 years Built and configured Compaq servers, disk arrays, racks and other network components for production environments. The build process involves processor, disk, and Memory sizing Created guidelines for installation of standard server software including, but not limited to, NT 4.0, Windows 2000, Arcserve Backup, McAfee Anti-virus, Undelete, and Service Packs Configured and Managed enterprise-wide backups using Arcserve 6.6 and 2000 Part of a team that developed a disaster recovery plan for the Atlanta Region Performed internal IT security audits covering Access Controls, network security, physical security, and disaster recovery Evaluated, tested, implemented and installed proactive monitoring and troubleshooting tools including, but not limited to, Compaq Insight Manager , Performance Monitor Served as a lead or senior member on several regional projects such as Netware decommissioning, Service pack upgrades, Token Ring to Ethernet migration and Windows 2000 professional roll-out, and standardization of National file/server backup Confidential Network Administrator Managed NT 4.0 Netware 3.12 networks - Servers and File systems, PDC, BDC, WINS, DHCP, Directory Replication- Responsible for more than 350 users and 15 servers in the Southeast Implemented security strategies and monitoring network performance Managed Print services in Novell Netware 3.12 and NT 4.0 environments Automated users' logins and Back up the network using Arcserve 6.5 Configured and repaired NT 4.0 workstations, Windows 95/98 and DOS PCs Performed application installation and upgrades Managed and maintained several chemical analytical databases using Dbase IV and MS Access Confidential LAN Administrator Managed NT 4.0 Netware 3.12 networks - Servers and File systems, PDC, BDC, WINS, DHCP, Directory Replication- Responsible for more than 170 users and 7 servers in the Southeast Implemented security strategies and monitoring network performance Managed Print services in Novell Netware 3.12 and NT 4.0 environments Automated users' logins and Back up the network using Arcserve 6.5 Managed and supported Lotus cc:Mail server and clients Configured and repaired NT 4.0 workstations, Windows 95/98 and DOS PCs Performed application installation and upgrades Managed and maintained several chemical analytical databases using Dbase IV and MS Access SOFTWARE VMWare ESX 5, Vcenter server, HP Insight Manager XE, Redhat Linux, Netsaint Nagios/OP5. Windows 2003 Standard Enterprise , Windows 2008, TCP/IP, DHCP, DNS, Microsoft Office 2007 2010, Symantec Backup Exec 2012, Mcafee Anti-virus, Shoretel Applicator/Communicator, other 5GLs HARDWARE HP/Compaq Proliant, DL, ML Series, HP Netservers, Dell PowerEdge 1750, 6650 Series LICENSURE, CERTIFICATION CREDENTIALS Certificate Information Security Policy Formation 2009 Certified Information Systems Security Professional CISSP Exp. 2006 Microsoft Certified Professional MCP - Windows Server 2003 Track HP/Compaq Accredited Systems Engineer ASE Network