SUMMARY:

• Highly accomplished Information Systems and Technology Manager with more than 18 years of proven success in network management, RF and telecommunications, capacity management, disaster recovery, emergency and fault management, strategic planning, data center migration, cloud - based computing and service-oriented (SOA) infrastructure, database configuration, cross-domain solutions, and software, hardware, and systems engineering.
• Superior communication and interpersonal skills, including experience as Manager of over 300 squadron personnel for an international Air Force Base. Received the Air Force Medal. Additional Graduate s in Project Management and in Technology Management.

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Network Manager

Responsibilities:

• Provide expertise and technical leadership across functional support areas within the organization with emphasis in IT projects management, infrastructure architecture, desktop support, and network operations.
• Directs and administers the planning, integration and maintenance of software and hardware for Local and Wide Area Network (LAN/WAN) activities in accordance with MSDE/OIT applicable laws, rules, regulations, policies and procedures.
• Manages the infrastructure, cloud, and vmware team efforts consisting of Computer Network Specialists and Suppot Specialist in day-to-day operations to include resolving end user and departmental desktop and network hardware/software issues, providing mentoring and growth/ opportunities, performance management and resolutions.
• Develops and implements policies and procedures related to on-site, off-site and remote network hardware and software acquisition including VMware, EMC Syncplicity cloud storage and EMC/Dell server, installation, configuration, support, security, and backup.

Confidential, Crystal City, VA

Solutions Architect

Responsibilities:

• Provide subject matter expertise on organizational performance and support enterprise strategic applications, initiatives, and projects.
• Assess, update, plan, and implement project activities using MS Project 2007 for Army Enterprise Management Branch Chiefs, Directorates, and internal stakeholders.
• Monitor ITA organizational performance, perform quality control evaluations, review processes, recommend improvements, increase customer service levels and reduce operational risk.

Confidential, Largo, Maryland

Principal Lead, Engineering

Responsibilities:

• Maintained overall responsibility for the ongoing development and monitoring ofall leased sites for TMF equipment, compliant with established Federal and Legal policies including FCC, FAA, agency to agency permits and guidelines, Memorandum of Agreements, technical specifications, SOWs, and environmental regulations in support of field officer safety. Prepared and submitted documents for implementation and approval to external and internal departments.
• Evaluated and recommend component suppliers and vendor capabilities. Liaison to vendors/suppliers and DHS/ICE Office of Facilities Administration (OFA) to maintain product/process availability, working relationship, and 100% successful supply chain management of Land Mobile Radio (LMR) and Motorola antenna equipment, inventory, and logistics support.
• Developed, recommended, and implemented strategy design approaches for products and processes across multiple RF and telecommunication T-1 and OC-3 circuit platforms for design engineering.
• Managed records, requirement requests, and daily updates in databases, documents, web forms, and information inquiries; biweekly reporting to Client
• Directly responsible for engineering activities of all DHS-ICE existing and new sites, maintenance and installation access, site renewals, hardware equipment, site implementation, document and deliverable preparation, presentation, submittal to ICE agencies, contracts, pricing and negotiation, monitoring and tracking, decommissioning of sites, and engineering tasks for telephone and fiber connections of over 200 commercially leased or government-owned facilities.
• Provided support in troubleshooting and testing, system configuration, system coverage testing, installation, and logistics. Big Fix and Remedy used as a ticketing technical support database tool.
• Developed, authored, and managed version control, Releases, and process improvement of the TMF Leasing Program Standard Operating Procedures (SOP).

Confidential

Technical Resources Manager

Responsibilities:

• Provided strategy and technical input for development of roadmaps, integration transformations, and technical rationalization reports.
• Authored and managed version control and Releases by writing internal technical OpNet Standard Operating Procedures (SOP) for AppResponse Xpert and AppTransaction Xpert. Delivered presentations and trained staff on mission-critical tools.
• Ensured team cohesion, process improvement, and modular phased-approach to address client needs.
• Supported and collaborated with deployed teams during the migration of various onsite Cisco hardware technologies and implementation of OpNet system identification and discovery tools. Also assisted with physical migration while onsite at Fort Belvoir.
• Executed leadership on the development of long-term vision and strategy with recommendations and alternative solutions for optimization- aligned with the US Army CECOM SEC S3’s strategic objectives and industry best practices. Used Mac OS X platform for deliverables.
• Performed system impact and analysis on virtualization (VmWare) and consolidation of application environment while providing architectural insight during design, build, test, and deployment phases.

Confidential, Rosslyn, Virginia

Senior Performance Engineer

Responsibilities:

• Recommended options and alternative solutions for cross-domain SOA for DHS, FBI and DoS and multi-domain transfers of classified data and cloud computing compatibility of hardware and software components using COTS HyPerformix, SaS analytical models, and data security (cybersecurity) principles for Fingerprint matching systems and networks.
• Lead for Performance Engineering DHS Data Center Migration efforts in Wave1A and Wave 1B in upgrade of DS3s, HP and Sun servers, and end-user performance for compatibility, validation, verification, modeling and simulation, and statistical analysis (SaS). Effective use of Java Virtual Machines used with Sun Servers to interpret coding schematics and develop options and recommendations for cross-domain cross-agency Fingerprint Matching networks.
• Increased business revenue by ensuring the US-VISIT database system could process transactions within the requisite Service Level Agreements while lead for weekly Systems Requirements Reviews, Preliminary Design Reviews, Critical Design Reviews.
• Prepared Options and Recommendations documentation to the DHS clients, saving millions for the development effort, preventing performance objective failure, and eliminating network and database system failure by writing and submitting for Solaris and HP servers and databases.
• Actively produced Quarterly Baseline Reports to the US-VISIT organization.
• Reduced additional operational overhead for handling system issues due to performance problems and produce results using the Capability Maturity Model Integration (CMMI) approach.
• Active and prompt participant in Releases, process improvements, and Peer Reviews for DHS, DoS, and DoD agency projects. Ensured accurate application and profile configuration in C, Java, and JavaScript languages for multiple DoD agency migration to central DHS database for immigrant fingerprint matching.

Confidential, Falls Church, Virginia

Technical Operations Manager (ICH), Senior Technical Consultant

Responsibilities:

• Interoperability project work included Joint Cross Domain eXchange (JCDX), Consolidated Afloat Network and Enterprise Services (CANES) Cross-Domain Solutions, Air Force Solution Assessment Program (ASAP), and OSD Defense Research & Engineering (DDRE) Office of Advanced Systems and Concepts (AS&C). In-depth research study included Combined Enterprise Regional Information Exchange System-Maritime (CENTRIXS-M) to look further at issues of CENTRIXS-M migration into Multinational Informational Sharing (MNIS) and the Global Information Grid (GIG)
• Overall responsibility for technical operations and development of systems plans, policies, and procedures for projects totaling in excess of $1 million with emphasis on DoD cybersecurity principles.
• Direct supervision of in-house tech support team for server migration and remote access.
• Active role in the development of cross-domain COTS, GOTS solutions for high level architecture networks (e.g., provide clearance-level government to over 100 personnel), and recommendations of cloud computing, Service-oriented Architecture (SOA), and xml-based technologies.
• Ensured proposed solutions met DCID 6/3 information assurance requirements.
• Designed and maintained company website and customer data using Microsoft FrontPage and MySQL and FileMaker Pro and SQL for some database management.
• Incorporated Microsoft .NET platform to integrate ICH contracts, bids, payroll, and documents into a single site for business continuity.

Confidential, Columbia, Maryland

Systems Engineer

Responsibilities:

• Multitasked among project assignments, adhering to project schedules and staying within the established client project budget.
• Analyzed RF coverage and interference predictions; developed systems architectures and detailed design work for DoD agencies.
• Determined and ordered required software and hardware equipment in order to create maximized performance and an optimal system, using vendor components from Andrew, TX/RX, Celwave, RFS, and Signal.
• Executed System Development Life Cycle (SDLC) and used Six Sigma TQM.

Confidential, Baltimore, Maryland

Network Engineer, Network Engineering and Planning Division

Responsibilities:

• Initiated and led multimillion-dollar project to implement new MultiService, GigE, and Edge switches across fGTE territories in California and Hawaii.
• Saved millions of dollars by leading project to decrease backbone trunking bandwidth utilization by 77%, including consolidating traffic and disconnecting unneeded trunks.
• Spearheaded 100% increase in department profitability by implementing improvements to network trunking configurations, including load balancing and using HP OpenView.
• Led consolidation of more than 20 leased facilities, saving over $60,000 per month.
• Performed additional duty as Regional Asset Manager accountable for the desktop, laptop, and peripheral equipment for remote and onsite technicians using a Microsoft Access database.
• Managed remote field technicians, including providing support and subject matter expertise in troubleshooting network, system, and component failures.
• Maintained trouble ticket database in DBMS on UNIX/Solaris/Linux platform using command line interface (CLI).