SYNOPSIS: I am a Microsoft Certified Systems Engineer MCSE , Cisco Certified Network Associate CCNA and Certified Netware Engineer CNE . My background consists of network design and maintenance, server administration and support, Cloud Computing, Windows 2012/ 2008/2003/2000, Windows NT, Linux and Novell Netware , Vsphere 5, Xenserver, SHAREPOINT 2013/2010, Virtual Server/Desktop Administration and Support as well as Cloud Computing Technologies. Electronic Mail administration and support Exchange 2010/2003/2000 Lotus Notes . Expertise includes managing day- to-day operations, working with other departments to develop alignment and addressing customer needs. Capable of working autonomously or with team members. Strengths include a great tenacity for problem solving, excellent multi-tasking ability, outstanding customer service skills and a premium work ethic. PROFESSIONAL TECHNICAL EXPERIENCE:

Confidential

Computer Technologies Consultants

Primary duties include performing Server Builds Windows 2012/2008 , system and server administration, patch management, operations, and maintenance support of a large enterprise 24x7 server infrastructure environment. Provided support for infrastructure, applications and database systems. Installation, Configuration Upgrades of servers, operating systems and other system software. Acted as an escalation point on critical issues. Used Citrix Xencenter to create VM's and maintain metrics to measure response time and availability for systems. Keep management up to date about any issues and escalating in a timely manner. Supported clients via secure cloud hosting environment. Provided Technical and Administrative support for SHAREPOINT 2013 and 2010 . Responsibilities also included creating, executing and documenting configuration changes and system test plans. Participated in senior level meetings related to new technology. Worked with Developers to diagnose and resolve problems reported from clients. Participate in 24x7 on-call standby roster for handling Sev-1 and Sev-2 cases. Held a team supported role in all major systems migration/upgrade projects. Administered and supported WebEx meeting application.

Confidential

I supported the overall Corporate Business community and labs providing application/operating system support and consultation for all IT desktop and Lab server needs. Managed User Accounts. Built/Rebuilt servers as required/requested Windows 2008/2003 and Linux . Managed and monitored DHCP, allocated IP addressing and designed DHCP scope. Managed DNS. Used VSphere 5 for creating VM's. Served as a team lead for systems during Merger of RSA and EMC. Administered and supported NetMeeting Application.

Confidential

As Senior Network/Systems Administrator for the Ascension Health contract Providence Hospital in Confidential, I was responsible for day-to-day operation and performance of the LAN. Built and maintained Windows 2003 /2008 and Novell servers. I provided Tier 3 support for network connection issues, account creations, server utilization analysis reports, backups and restores and user interface availability issues. I built servers, maintained asset inventory, configured servers for SNMP for monitoring purposes, established change control procedures, attended senior staff meetings and provided an interface between the client and CSC. Designed and implemented the Citrix Cluster at Saint Agnes hospital in Baltimore, Md. Assisted with migration from Lotus Notes to MS Outlook 2007. Setup VMWare ESX server 3.5/4.x. and administered VCenter. Worked with the Patch Management team to ensure security updates remained current using WSUS server.

Confidential

Maintained primary network support for the American Battle Monuments Commission. Provided end-user support as well as Server support and configuration Windows 2003 . Also, serve as primary network engineer at the CCMI office maintaining network infrastructure and user desktop support for CCMI Developers.

Confidential

Maintain network servers, routers and firewalls, for PEPCO Energy and Pepco Government Services. Provide administrative functions for new users to include User account/Mail account maintenance, Laptop configuration/Imaging and deployment and application installation and support. Travel biweekly to remote disaster recovery site to provide onsite support to Pepco Government Service.

Confidential

Under a five year network support contract with the Federal Aviation Administration. Responsible for maintaining a Windows 2000 network and active directory, desktop connections and applications. Created user accounts and set securities. Setup and supported users with telecommunications and voicemail issues. Provided application management using Console One and Ghost Console. Setup the Lotus Domino Server and maintained Notes databases. Setup and maintained Lotus Notes clients. Monitored Symantec antivirus database and applied server/desktop patches and updates. Configured Laptops for remote access. Created desktop images and managed PC rollout using Ghost/Ghost 2004. Performed daily backups using ARCserve. Designed and setup the Windows 2000 networking infrastructure for the FAA's FTI acquisition team. Monitored a SAN and created LUN's as required for data storage. Supported NAS storage and DAX. Some Linux administration.

Confidential

Worked with a team of engineers to migrate the FAA's network infrastructure from Novell Netware to Windows NT 4.0. Provided network and desktop support for the Department of Defense and the FAA. Assist users in identifying and resolving problems with telecommunications and computer systems. Supported FAA proprietary software. Configured Laptops for remote access.

Confidential

As Site Manager Confidential, I was responsible for detecting, analyzing and troubleshooting computer hardware, software and LAN problems. Autonomously, supported 1500 end-users desktops, peripherals and applications. Performed system configuration, setup users, set securities and provided tech support on a Novell and NT platform. Assisted with the hospitals upgrade from Netware 3.12. to Netware 4.0

Confidential

• Built PCs and Novell Servers to fit customers requirements. Installed Netware, Windows, DOS and software. Assisted in the design of network layout plans and made recommendations. Repaired PC's, monitors and printers at both board level and component level. Communicated technical data to end users to alleviate unnecessary service calls and lessen down time.
• Confidential Provided computer hardware maintenance for NASA Space Station Freedom Project . This include analysis and troubleshooting of PC's, peripherals, and Apollo workstations. I was recruited to this position out of 28 referred applicants upon graduating with honors from Technical Education Center. This position required a TOP SECRET CLEARANCE.