SUMMARY:

• Certified IT professional with over five years of IT security experience with the proven ability to investigate and mitigate technical and security related incidents.
• Solid knowledge of computer forensic practices and methodologies in a healthcare and bank environment.
• Demonstrate the ability to coordinate multiple projects in a team environment which involved various equipment refreshes, infrastructure designing, and asset management in an efficient and timely manner.
• Effectively technical staff and employees on current policies, standard operating procedures, and security risks.

TECHNICAL SKILLS:

Hardware & Software Skills: Microsoft Office 2000/ 2003/2010 Microsoft Outlook 2000/ 2003/2010 Microsoft Project Microsoft Visio Windows 95/ 98/ 00/ XP/ Vista/ 07 Windows Server 2000/ 2003/ 2008 Active Directory UNIX Cisco VPN Client Netgear VPN Client ASP and VB Scripting Solaris Cisco routers Cisco switches Dell Desktops/ Laptops Avaya Analog/ Digital Phones Blackberrys HP ProCurve Switch 2724 Dell PowerEdge 1950, 2650, and 2950 Servers Cisco PIX PenLink RedWolf Wireshark EnCase Forensics Archer Dell Secureworks McAfee ArcSight Fire Eye Splunk McAfee ePO Imperva Websense Symantec DLP (Vontu) Spector Soft

PROFESSIONAL EXPERIENCE:

Confidential

IT Security Analyst

Responsibilities:

• As a member of the Critical Security Incident Report Team, provide the analysis of malware, trojan, and DLP events triggered by McAfee/Trend alerts, Fire Eye, and Websense.
• Conduct bridge calls for incidents that met the high or critical impact criteria for affected users and systems.
• Utilize Splunk scripts to analyze data received from monitoring tools to determine the level of threat from alerts.

Confidential

Senior Functional Analyst

Responsibilities:

• As a member of the Critical Security Incident Report Team, provide the analysis of malware, Trojan, and DLP events triggered by McAfee ePO and escalated the incident if needed.
• Conduct bridge calls for incidents that met the high or critical impact criteria for affected users and applications in the agency.
• Utilize the Remedy ticketing system to create, update, and escalate incidents generated within the SLA provided by the contract.

Confidential

Cyber Forensics/ Surveillance Consultant

Responsibilities:

• Perform surveillance on employees placed on the Reduction in Force (RIF) list and escalate if any risks to bank are triggered or observed.
• Maintain and created procedures being performed for the Cyber Surveillance program.
• Assist the Cyber Forensic team with investigation and the collection of evidence.
• Utilizing applications like Archer, Symantec Vontu, Unified Directory, Active Directory, SharePoint, and other bank proprietary applications as tools to conduct investigations.

Confidential

Desktop Support Technician

Responsibilities:

• Provide advanced - level technical and peripheral computer support for installing, diagnosing, troubleshooting and resolving problems and upgrading in research and administration environments.
• Perform operating system upgrades on laptops and workstations currently running the XP to Windows 7.
• Create and manage work order tickets utilizing ITIL methodologies.

Confidential

IT Security Analyst

Responsibilities:

• Oversees, operates, and coordinates large multi-tier systems, typically operational 24x7 basis with global users, and typically comprised of multiple technologies.
• Assist with planning and execution of various types of assessments, audits, and penetration tests that focused on the network, operating system, application, and web access.
• Conduct forensic imaging and forensic examinations using EnCase Forensic.
• Conduct audits on systems and devices utilizing security frameworks such as ISO 17799/27001, ITIL, and NIST.
• Support the investigation of security incidents while providing incident management methodologies utilizing response process and procedures.
• Responded and investigated malware, Trojan, and DLP events that were triggered in Dell Secureworks.

Confidential

Telecommunications Specialist

Responsibilities:

• Managed five IT Specialists during a multi-state technical refresh project to upgrade 328 Firebird workstations in the DEA’s Los Angeles Field Division, its surrounding remote offices, and an additional office in Reno, NV.
• Performed system administration duties which included the utilization of Active Directory, configuration management, data management, maintaining and monitoring workstations, peripheral set-up and operation, and the refresh of telecommunications equipment.
• Managed specialized equipment in a Title III environment such as 15 HP Proliant DL380 servers, a Sun Micro Sunfire V490 database server, a Sun Micro Store Edge 3300 RAID array, a Cisco 2600 router, Cisco PIX 506E, 2 Cisco Catalyst 3750 switches, and 7 Plasmon Jukeboxes.
• Maintained, test, and install onsite T1, T-3, and ADSL installation, configuration and testing to support WAN communications.
• Maintained and followed proper ‘chain of custody’ procedures throughout the evidentiary process.

Confidential

IT Command Center Specialist

Responsibilities:

• Provided support in a NOC environment using monitoring tools such as various Open View modules to isolate and resolve network related issues.
• Coordinated resolution of issues with external vendors and Network Engineers.
• Accountable for monitoring the bank’s network infrastructure to ensure that data circuits, routers, servers and applications are available and working properly according to service level agreement (SLA).
• Troubleshoot Cisco routers and switches with some configuring if needed to bring networks back up.
• Create ASP and VB scripts to perform data comparisons of downed and renewed data circuits provided by vendors such as Sprint, Time Warner, AT&T, Verizon, and Qualcomm within the bank’s network.
• Add/ delete node data to our monitoring system application on a dashboard, which monitored all nodes, servers, switches, routers, ATMs, and their related data circuits.