SUMMARY:

• Four (4) years of Networking experience with Cisco Unified communications platforms background, working knowledge of IP telephony, VoIP and video using SIP, protocols. ITIL service management framework
• Working knowledge of OSPF, PBX, EIGRP, ACLs,802.11a/b/g and BGP, Vlan. Telecom/VOIP
• Solid knowledge understanding in designing GPRS/Packet Core Network. Cisco firewall ASA 5505
• IS - IS for IP on a Cisco router and exchange routing information. Linux Red Hat server
• Using PBX, to connected to the public phone system and automatically routes inbound calls to specific extensions that also shares and manages multiple lines.
• PBX system includes Synety cloud call external and internal phone lines that are configure in your computer server that manages call switching and routing; and a console for manual control.
• Three (3) years of experience as a Repair Technician Programmer II a creating digital s, encryption and maintaining networks
• Proven self-starter with excellent communication skills who performs well in multicultural environments meeting deadlines

PROFESSIONAL EXPERIENCE:

Confidential

Field Network Engineer

Responsibilities:

• Network access authentication verifies the user s identity to each network service that the user attempts to access and imaging cisco prime infrastructure 3.1 physical appliance ISO configuration in Layer 2 and 3 Routers and Switches
• Using Cisco Command Line Instructions to configure Cisco Switches 3850/2960 Routers 2800/3800, upgrade memory and ensured that all applications and operating systems were operating efficiently.
• Maintained hardware and software inventory with detailed configurations and settings. Configure Cisco wireless access point Aironet 3602I with LAN Standard IEEE 802.11n Frequency Band 2.40 GHz Frequency Band 5 GHz Wireless Transmission Speed 1.30 Gbit/s
• Troubleshoot single area and multi - area OSPFv2 for IPv4 EIGRP for IPv4, Knowledge of the inter-workings of IEEE 802.11 standards, a solid understanding of the security weaknesses and threats to wireless LANs and implementing wireless LAN security solutions
• Monitor WAN connections by configuring frame relay by multi-point, point-to-point and verifying troubleshooting frame relay and DNS Server with forwarders setup with Active directory as well as providing a network end user support.
• Configuration of Cisco routers and switches, video technologies, Cisco Unified Communications Platforms, IP telephony, software user interface and implementing timeline, Security Password and Banner, Router: Default, Internet RIP and Internal, Verify and Backup, CDP, TFTP, show IP Router/ Interfaces

Confidential

Network System Administrator

Responsibilities:

• IP telephony, VoIP and video using SIP, Polycom phone VVX, 600, 310, and 300 Connect to the Broadband Module programming interface using the Wizard with entering the Public IP address of DSL connection on the VoIP Gateway Address box.
• GPRS/Packet Core Network, Synety cloud called communicator running and creating new inbound and outbound campaigns with importing the campaign contacts of the leads.
• Perform software installation, upgrades/patches, troubleshooting, and maintenance on UNIX servers.
• Cisco ASA 5505 Firewall, WAN and transport technologies including digital microwave, switching technologies: ARP, VLAN and Trunks, ACL, OSPF, EIGRP, VPN, HTTP, Spanning - Tree, and CDP.
• Configure Windows Servers2010/2012SQL, Cisco networking hardware, VMware, Telecom/VOIP, Share Point create and update Active Directory user accounts, groups and even Exchange email distribution lists.
• PBX, to connect internal phones to external lines and to carry out functions such as call forwarding and call holding.
• Provide operational monitoring, support, troubleshooting and maintenance for corporate and customer network infrastructure.
• Monitoring and Back-up of platforms, extensive experience in SIP VOIP Protocols
• Configure Cloud Calls functionality that integrate smoothly with CRM systems and providing you with contact Center software straight from your CRM and Provides implementation, integration and design on network services and configurations.
• Tracking and documenting (in the CRM) Zoho and Synety the disposition of potential Confidential ts from initial call, hand-off to facility, up to and including admission
• Network access authentication verifies the user s identity to each network service that the user attempts to access
• Using ACL to shows that members of the Managers group have permission to access the resource.

Confidential

Junior Network Engineer

Responsibilities:

• Migration project - responsible for providing end user support and software, hardware, and network assistance with Linux red hat server
• Pre-established procedure and instructions to identify, research and resolve technical problems presented through Level I, II and III (when possible) Help Desk tickets. Documents, tracks and monitors the problem to ensure a timely resolution.
• Provided support for LAN switches (3550,3560,3750, 6500) and different platforms of routers (3900, 7200) Cisco Firewall ASA 5505 configure with layer 2 interface
• Provided implementation, integration and design on network services and configurations.
• Provided operational monitoring, support, troubleshooting and maintenance for corporate and customer network infrastructure.
• Wire shark packet was utilized to display the contents of messages being sent/received from/by protocols at a different level of the protocol stack.
• Ensured network level design, Integration for data inter-connectivity and data network performance, Monitoring and Back-up of platforms.
• Daily operational responsibility for reliability and availability of network services and processes
• EIGRP backing up routes are remembering and fast convergence/dual and can combines best of distance vector with link state that will supports multiple of network protocol.
• Maintain constructive relationships with customers and bring to the attention of the management team any recurrent issues/inquiries.
• Assigned routing protocols and routing table configuration and configuration of authentication and authorization of directory services
• Maintained network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintained network servers such as file servers, rebuilding a wipe out configs, identify, IP, Speed, Duplex, and Descriptions.

Confidential

Repair Technician Programmer

Responsibilities:

• Performed routine preventative measures and monitored network security, particularly if the network connected to the internet, Handled the responsibility of repairing mother boards and circuits
• Upgraded, repaired and evaluated various electronic equipment, also handled the tasks of preparing documentation like safety logs and repair status for providing and supporting materials installing and maintaining electronic components
• Substantial experience of electrical equipment testing, repair, and maintenance tasks, soldering and disordering circuit board.
• Attended seminars, meetings, s and conferences to gather the required information In - depth knowledge of electrical principles and various electronic circuits.
• Assisted senior electrical technicians in installing electrical systems and equipment Operational knowledge of soldering equipment, multi meters, oscilloscope, and test stations.
• Performed basic functionality checks to avoid user error
• Technical, with familiarity with color codes, quality control, and documentation procedures, ability to read, interpret, and follow schematics and wiring diagrams