SUMMARY

• Around 11 years of experience in QA Testing Methodologies and have a good working experience on .Net Development.
• Good Working Experience in Analyzing and Decomposing Software Requirement Specifications.
• Good experience in developing Test Strategy, Test Plan & Test closure documents.
• Expertise in developing High - level and Detailed Test scripts which will be simple to follow & execute.
• Participated in review meetings with Project Managers, Business Associates and Developers for project planning, Coordination, implementation of project in QA methodologies like Agile and Waterfall.
• Expertise working as an individual from initial phase of testing and leading it successfully to production.
• Disciplines, Testing Principles and Testing Matrices on various types of industries and proficient in designing Test Scenarios and Traceability Matrix.
• As part of my Working Experience with IBM gained the Expertise in Siebel CRM testing.
• Hands on experience using SQL queries, working on SQL procedures, Joins, writing Stored Procedures, Functions and Triggers as part of Database management (Oracle & MS SQL server).
• Experience in Functional Testing, Ad-hoc, Manual Testing, Regression Testing and User Acceptance Testing (UAT).
• Worked on Batch flows, ROBO job’s (Both Automated and Manual) and testing the reports after running the batches, tested various reports that are used on regular basis by the Confidential team for different kind of verifications.
• Had done a course on Sales Force admin. Have a good knowledge and understanding on cloud technologies.
• Very good Expertise in planning the Regression test suits and Automate the Regression scenarios which has a better ROI.
• Extensive experience in coordinating testing effort, taking ownership of test deliverables, status reporting, issue escalation and follow-ups.
• Experience in Bug-Reporting & Bug-Tracking Tools for Business Software’s and web applications Like CQ, QC (ALM) & RTC.
• Gained knowledge in QTP/UFT, Framework work development, VB Scripting and Test Automation (STLC).
• Good Knowledge and working experience on WEBSERVICES (XML).
• Excellent knowledge about the test design, test development and implementation of test procedures for Web based, Client/Server, Internet & Intranet systems using Java, Siebel, J2EE, ASP.NET, C# and XML, ASP, AJAX and .Net applications.
• Experience working in Content management systems (Site core CMS).
• Excellent functional knowledge in the PBM HealthCare with experience in implementation of custom solutions for Enterprise applications
• Solid analytical and dynamic troubleshooting skills in IBM Mainframes, AS400/ IBM WebSphere based applications using Application and portal servers
• Good expertise in preparing the functional flow presentations and presenting them to clients with detailed explanation of the screens.
• Good Experience working on Congo’s reports Testing.
• Very efficient in documenting all the testing related issues, Test documents, and Test data.
• Effective in reporting my status on regular basis.
• Good working experience supporting the UAT team with test data and Database related stuff.
• Very strong communication skills and highly adaptable to new challenges related to software industry and user demands.
• Worked in Telecom Sales, e-commerce and Healthcare domains and in a State Project of Ohio which is related to Department of job and family services (ODJFS).

TECHNICAL SKILLS

Test Management Tools: Quality Center ALM, Clear Quest, RTC, JIRA

Automation Tools: UFT 12.35, Selenium, SOAP UI

Testing tools: Telerik Test Studio, Team Foundation server, Microsoft Test Manager & J-Meter

Defect management tools: Rational Clear Quest, and Dimensions

Programming Languages: Siebel Testing, Content Management (Site core CMS), C, C++, .NET technology 4.0 (C#.NET, ASP.NET), ADO.NET, MVC, SQL, Siebel and Java

Data bases: Oracle, MS SQL, PL/SQL AQT and TOAD

Scripting Languages: JavaScript, AJAX, JQuery, VB Script

Software methodologies: Waterfall, Agile

Domains: Telecom Sales, e-commerce, Confidential Project & Health care

PROFESSIONAL EXPERIENCE

Confidential, Eagan, MN

QA Lead

Responsibilities:

• Worked with Business to understand the client requirements and ensuring the entire scope of work is clearly documented.
• Participated in the Functional and Technical Requirements Walkthrough sessions to identify key changes to the Membership eligibility applications.
• Built Detailed Testing Estimates for various phases of testing life cycle.
• Validated eligibility DB2 data masking files and DB2/Flat files data masking functionality.
• Validating PBM system E2E web services using SOAP UI/REST.
• Worked with Business SME and Application SME to identify all Critical to Quality Scenarios that would be appropriate for Regression testing.
• Reviewed detailed test cases and appropriate test Requirements Traceability to ensure the entire testing cycle are captured.
• Coordination with offshore teams, guide them and review artifacts.
• Developed Test Data approach by loading Rx Claim data in to Membership database. using different customized JCLs, DB2, SPUFI, QMF.
• Involved in trouble shooting all technical related issues in web services/web applications/ Mainframe/AS400/DB2 for smooth project delivery and deployment.
• Managed triage calls to track defects to closure in specified time.
• Responsible as central liaison from QA team to ensure that all testing roadblocks due to defects, test data and change requirements are resolved between appropriate teams.
• Built detailed Test Completion Reports that documented clearly planned vs.
• Delivered dates for various Stages of Testing, categorized defects according to type and worked with development to obtain appropriate Root Cause.
• Log, track, and verify resolution of software and specification defects along with documenting all phases of QA process using Quality Center

Environment: AS 400, HP ALM 12.0, AQT, Rx claims, Ultra Edit, UFT, DB2.

Confidential, Columbus, Ohio

QA Lead

Responsibilities:

• Participate in the Requirements meetings along with the Dev and client team.
• Once the requirements are finalized and Approved, participate in the System testing meetings and will discuss about the SysTest Estimates.
• Once the Estimates are finalized, worked on the SysTest plan.
• Planning Phase: Created the SysTest Plan by dividing the functionality into small parts.
• Once the Plan is completed worked on the Plan review.
• Updated the Review comments to the peers.
• Once the Test plan and Review is 100%, Moved the Plan to test Lab in ALM.
• SysTest Execution Phase- Worked on the Test Plan Execution.
• Logged defects in QC, and synced the defect to Dimensions which generate IR.
• Once the defects are back to SysTest re-tested the IR’s and moved them to UAT deployment phase.
• After completing the Execution all the WR’s (All the Related functionality) are moved to UAT deployment phase.
• Participated in preparation of Functional Presentation and gave the presentation to Dev and Business team.
• UAT Phase: Co-ordinated with the UAT team, Gave the complete support to the team, Related to DB updates, Data requirements etc.
• Tracked the UAT defects on daily bases and worked on the IR’s (Defects) to closer.
• Documented the Lessons learnt from the UAT phase.
• Monitored on the Production support activities

Environment: Java Application, HP ALM 12.0, Dimensions, TOAD, Batch processor and Client-URL’s.

Confidential, Cincinnati, Ohio

QA Analyst

Responsibilities:

• Participate in the Analysis of Business Requirement Documents (Agile Methodology used).
• Collaborate with Business Analysts to Analyze Use Cases and Verification Scenarios.
• Develop Test scenarios and Test cases based on Requirement Specification Documents and Functional Specification Documents.
• Work on the issues that are being moved to QA.
• Being in a content Editor Role of Site core created the content.
• Manage the Site core items and the content in those items.
• Testing the issues and moving the issues to done/To DO column (In JIRA) according to the results.
• As part of Regression testing, I Used to prepare QTP Scripts for the Functional flow.
• For the purpose for data transfer I used to do Web services testing.
• Participate in daily Stand-ups and provided the testing metrics.
• Mentored my junior Quality Analysts.
• Assign tasks to the team and ensured that key project deliverables are met.
• Ensure that all risks and issues are reported, monitored and escalated.
• Perform additional responsibilities, tasks and duties as determined.
• Attend various meetings as directed by the Business Owner and be accountable for action items.
• Lead Plan-facing meetings on testing and verification activities.
• Provide weekly, monthly and ad-hoc status reports as requested.

Environment: Visual studio, C# .net, Site core CMS, RTC, Microsoft Test Manager, TFS, Web services, Client-URL and JIRA Site core CMS 7.

Confidential

Associate System Engineer

Responsibilities:

• Involved in Life Cycle Development (SDLC), provided value added services with development teams
• QA team and clients throughout the life span of a project, strategic consulting; understanding the Requirements, Test case preparation and managing complex testing schedules and tasks.
• Gathering requirement from Business Analyst.
• Sharing Requirements among the Team and preparing test cases.
• Along with the test case preparation, Prepared the test plan documents.
• Active participation in Test case reviews. And Preparing peer review documents and sharing with the team.
• Active participation in conducting the smoke testing, regression testing before stating the IST.
• In case of defect detection have raised defects against the dev or in case if the issue is from requirement end it would be raised on BA.
• Tracking the defects and following up with the concern teams for timely closer.
• Active participation in IST testing, Defect tracking and always made sure that All my test cases are 100% passed.
• The Data transfer b/w applications is using Web Services, I used to verify the Logs for the purpose of data checking in the Web services.
• Performed Unit Testing, Regression Testing and Load testing on the modules according to the requirements and development stand
• For Automating the Regression functionalities, I used to do the QTP Recordings and scripting.
• Once the phase of IST is done and when the environment is set for UAT testing I have performed Regression on the additional code and then I start with UAT.
• Have always made sure that all the defects I have raised are closed in time and made all the peers to produce me an effective estimated time for the closer of defects.
• Have performed the production testing for the project releases.
• All the projects which I have handled are 100% successful in production.
• I have worked on many releases from .
• Have involved in recording my test case execution in QTP tool for the purpose of automation.
• Once after the IST phase is done, I have demonstrated the Business flow to the user.

Environment: Siebel CRM (Customer relationship management) QC ( Confidential & Confidential specific defect tracking tool), CQ (IBM specific defect tracking tool), Siebel Tools, QTP, Web services, Client-URL, Run Rate.

Confidential

.Net Developer and QA Analyst

Responsibilities:

• Participated in the Requirement meetings.
• Worked on the Estimates of development.
• Develop the Web forms using ASP.net.
• Created the DB tables that are required.
• Worked on the SQL Procedures & Triggers that are required for data extraction Confidential random intervals.
• Worked on the ADO.net connection.
• Conduct a round of Unit Testing.
• Deploy the code to server.
• Worked on the design document preparation.
• Versioning and Documents are taken care.
• Gather and analyze requirements.
• Participate in the Business Requirements Document (BRD) review and Functional Design Document review meetings.
• Provide input to the project QA estimates.
• Perform any necessary follow-up on requirements analysis, estimates, including re-estimates, attendance Confidential kickoff meetings, etc.
• Assist in preparing and reviewing the project test strategy.
• Prepare and review the functional test plan (test scenarios, conditions and data).
• Review and estimate change requests and modify the functional test plan if needed.
• Review and validate test results and defect reports by the Test Executers.
• Defect and issue identification, logging, tracking, resolution, and reporting.
• Automating the regression test suits using QTP.
• Tasks status communication to QA Test Lead.
• Ensure testing commitments are met and communicate potential impacts to target dates to the QA Test Lead.
• Identify risks to testing and communicate to the QA Test Lead.
• Help identify and implement new process improvements. Assist in existing process improvements. Adhere to all QA processes and procedures.
• Conduct training for new QA team members.
• Build and manage strong working relationships.

Environment: ASP.NET 3.5, C# .NET, XML, AJAX, CSS, JavaScript, QC, QTP and other bug tracking tools.