Professional Summary

Specific Expertise

Technical Skills

• ERP Environment:

• SAP ECC 6.0, SAP ECC 5.0, SAP R/3 4.6C/4.7 ,SAP BI 7.0, PI 7.0 Enterprise Portal

• Operating Systems:

• HP-UX, IBM AIX, Linux, Sun Solaris, Windows ZOS

• Databases:

• Oracle, Max DB, MS SQL server

• Key Courses and Training:

• Trained on SAP upgrades, completed ADM-326 training.

Confidential

Function/position in company:

Senior Basis Consultant

Job Qualifier:

Roles and achievements:

Giving 24x7 support for all CIBER clients Client Lead Handling P1 tickets and resolve the issues as per SLA Applying Support Packs ABAP JAVA Applying Kernel Patch Performing transports. Maintaining Parameters Setting up changes to Systems as per EWA report Monitoring the ticket queue, and trouble shoot for the issues PI Monitoring Checking Communication channels and trouble shooting accordingly SSO configuration for Portal to Backend systems Good in performance Monitoring Tuning SSL configuration for WEBAS ABAP Troubleshooting system problems by analyzing system log, ABAP dumps Working on tools like Configtool,Visual administrator to manage the servers Adding server processes and configuring JVM parameters

Career profile

Confidential

Function/position in company:

Senior Basis Consultant

Job Qualifier:

Roles and achievements:

• Performed heterogeneous system copy
• Performed Installations
• Performed Upgrades
• Monitor critical SAP performance parameters on alerts, work processes, CPU, memory, and disk space utilization, spool system, system log files. Provide ongoing system tuning based on performance monitoring of SAP Systems. Install and configure system jobs, clients and SAP-approved printers into the SAP system Apply SAP Support Packages, plug-ins, bolt-on and SAP kernel patches in coordination with customer. Define and Implement procedures for scheduled and unscheduled shut-down times and start-up. Perform system refresh for Production copy systems. Perform client copies as and when required for project landscapes Java stacks administration and configuration. Management of SAP Java Engine Kernel Up gradation. Single Sign-on for back end R/3 systems Connectivity set between Portal and backend system. Configuring ADS, SSL, SLD, UME and SSO between R3 and Portal System Moving Transport Requests. Applying SAP notes Analyze the ABAP dump and search for the related SAP notes and apply SAP recommendations Analyze the EWA REPORT and conduct meetings with client to update require changes and corrections that SAP recommended in EWA and co-ordinate with other system owners for downtime.

Confidential

Function/position in company:

Senior Software Engineer

Job Qualifier:

Roles and achievements:

• Coordination with customer
• Production and maintenance calls Define and Implement procedures for scheduled and unscheduled shut-down times and start-up. Perform system refresh for Production copy systems. Perform client copies as and when required for project landscapes Java stacks administration and configuration. Management of SAP Java Engine Kernel Up gradation.
• Project - 6 Client name: AIG CHARTIS Assigned to CHARTIS Rel.3 Project and production support. As Sr. Basis consultant Daily Client calls Monitor critical SAP performance parameters on alerts, work processes, CPU, memory, and disk space utilization, spool system, system log files. Provide ongoing system tuning based on performance monitoring of SAP Systems. Install and configure system jobs, clients and SAP-approved printers into the SAP system Apply SAP Support Packages, plug-ins, bolt-on and SAP kernel patches in coordination with customer. Define and Implement procedures for scheduled and unscheduled shut-down times and start-up. Perform system refresh for Production copy systems. Perform client copies as and when required for project landscapes Java stacks administration and configuration. Management of SAP Java Engine Kernel Up gradation. Single Sign-on for back end R/3 systems Connectivity set between Portal and backend system. Configuring ADS, SSL, SLD, UME and SSO between R3 and Portal System Moving Transport Requests. Applying SAP notes Analyze the ABAP dump and search for the related SAP notes and apply SAP recommendations Analyze the EWA REPORT and conduct meetings with client to update require changes and corrections that SAP recommended in EWA and co-ordinate with other system owners for downtime. Project - 5 Client name: AIG AMG As a offshore team lead for Basis and Security teams my role includes with the core basis activities, mentoring the team members and also coordinating from offshore side. Handling all day to day BASIS activities which include Transports, Client Management, Security, Ticket Handling, Job monitoring, daily health checks. Planning the downtime and executing it. Planning upgrades and Support Stacks for complete Client SAP landscape. Handling a team of 5 members. Shadowing PM in Recruiting of new members and training them Project - 4 Client name: CHANEL Chanel is AMS support project, Involved in technical discussions and client interactions. Daily proactive checks complete Basis support by resolving the assigned tickets and SSR's. Project - 3 Client name: IHS IHS is a Implementation project. Involved in technical discussions and client interactions Contributed complete Basis support like Post installation activities, tuning systems. Helped client in setting up SSO Single Sign On with ADS Active Directory Service Day to day monitoring to resolve the issues proactively. Project - 2 Client name: Eureka Forbes EFL Project is a Migration project where we have migrated the platform from HP UNIX to IBM AIX. Migrated the entire SAP landscape of EFL servers comprising CRM, BI, ECC, and EP from HP UNIX to IBM AIX. Project - 1 Client name: GFA Gold Fields Australia Gold fields was under transition phase and have taken up as Lead and supported with 2 team members and transitioned successfully to competitor Contributed by handling the team members and supporting them when require in resolving the issues to meet the SLA's.

Confidential

Function/position in company:

Basis Consultant

Job Qualifier:

Roles and achievements:

Awarded as best Performer for 2008 year by SAP Hosting. Giving 24X7 Basis support to entire CoD CRM on Demand landscape. Installing CRM and BW application by DB copy method. Applying kernel and DB patches Installed Solution Manager 4.0 and configured systems. Collecting the EWA reports for all Production systems As a part of Note fix team applied OSS notes and involved in critical development changes. Performing the Transports for entire landscape Performed Language Installation Performance of Post installation activities, Background jobs scheduling, troubleshooting, profile maintenance Daily Monitoring Maintenance of systems. Logical system creation, conversion SSO setup Attending critical tickets

Confidential

Function/position in company:

Deputy Manager

Job Qualifier:

Full time

Roles and achievements:

Provide daily Basis support for the Entire Landscape SAP R/3 ECC 6.0 EP 7.0, Servers on Solaris10 running in 24x7 environments Applying required Packages, Kernel Patches Administering Backgrounds Job, updates, locks Spool Applied Plug-in tools. Transporting user requests from application level and O.S level Profile Parameter Maintenance Analyzing System errors ABAP Dumps Addressing the Portal issues and tuning the portal as and when require. Creating Developer keys and Access keys on users request Giving remote connections when ever necessary Deployed JAVA Support packages JSPM Checking the SLD settings Changing the values in User Management Engine UME Deployed JDI components Design Time Repository, Component Build Service, Change Management Service, and Build Tools Applied ESS and MSS package

Confidential

Function/position in company:

Basis Consultant

Job Qualifier:

Contractor

Roles and achievements:

Day to day performance monitoring and trouble shooting of servers by Analyzing R/3 system logs and Oracle system logs Maintaining Client activities Creation, copies, refreshes and deletion Transport Management System TMS User authorization security system on R/3 system using profile generator and Authorization Objects. Mass Users creation configured background job

Confidential

Function/position in company:

System Administrator

Job Qualifier:

Roles and achievements:

• Supporting end users and maintaining the Windows servers
• Attending day to day problems, and resolve them
• Trouble shooting Network, Printers and desktop applications used by the client
• Windows administration includes security policy and creation of users by restricting them by their nature of work
• Installing Windows Operating systems
• Configuring the DNS and DHCP

Confidential

Function/position in company:

Technical Consultant

Job Qualifier:

Roles and achievements:

• Supporting end users and maintaining the Windows servers
• Attending day to day problems, and resolve them
• Installing and configuring the Windows 2000 server
• Co-ordination with various vendors to use the Gaeasoft paperless products for their office automation
• Installing Windows client Operating systems