OBJECTIVE:

• Seeking Sr. IT/Networking position in which my advanced technical skills, management experience, and desire to improve the systems and operations of a dynamic institution will be of great value.

SUMMARY:

• Over 18 years’ experience in technical positions including Network Manager, Systems Administrator, VoIP/WAN/Security Engineer with many years experience in management positions including VP Cisco practice, Sr. IT Manager, Project Lead/Supervisor, and Support Engineer
• Expert skill in designing, installing, securing and maintaining WAN/VoIP routers, switches, Firewalls and server platforms (Windows ). Installation and support for Cisco Call Manager/CUCM versions 5 - 10. Also, Cisco Call Manager Express
• Enterprise skills in Network Design and Implementation for high availability and fault tolerant network using industry standard Routers, Switches and Firewalls. Ensuring interoperability in a multi-vendor environment
• Excellent documentation skills with expert knowledge of Word, Excel and Visio
• Management skills include supervision,, budgeting, forecasting, software licensing, and quality control, customer service, sales and marketing
• Leadership skills include ability to lead and motivate co-workers, advance project management abilities, creative problem solving, and solution-oriented work style. I’m a prolific learner of newest/state of the state technologies with the cunning ability to quickly recognize its usefulness within our internetwork environment
• Well-developed communication skills perfected through years of rookie employees, explaining complex technical issues to non technical customers as well as, upper lever managementExpert skills in designing, Installing, configuring and supporting Cisco VoIP network. Using CUCM or CME.
• Expert knowledge of OSPF, EIGRP, IGRP, RIP, NLSP, MGCP, SIP, and BGP
• In dept knowledge of MPLS technology, IPv6, RIPv2, OSPFv3 and address-family
• VPN, Frame Relay, T1, T3, TCP/IP, ISDN, DS-3 and Hot-standby routing
• Addressing and subnetting of the entire LAN/WAN Network
• Checkpoint Firewall design and implementation of VPN’ and DMZ’
• Installation, configuration, troubleshooting, support, and maintenance of ISR routers, switches, call managers and CUCM Applications (contact center express) in a mixed tech environment (TDM / VoIP) - MGCP, SIP, CUBE, SCCP, Presences & UCCx
• Site-to-Site and Remote access VPN’ configuration using a myriad of ASA/PIX firewalls as well as checkpoint
• Detail knowledge in configuring, troubleshooting and supporting devices in Windows/ VM environment (VM Servers / Workstation, MS Servers / Workstation- Win 7/8, Vista etc), along with a wide variety of applications software.
• In-dept understanding of Cisco UCS servers (VM’s) & Novell OS, and its implementations in a multi-protocol-vendor environment.
• Include but not limited to designing, installing, configuring, troubleshooting, supporting, and managing of Internet Routers and equipments with fail-over and load balancing
• Traffic flow management, bottle-neck identification and addressing schematic - TCP/IP, IPv6, SIP, SCCP, MGCP, DHCP, WINS and DNS
• Exchange Server and Client, MS Outlook, and Cisco Jabber
• MPLS, VPN, Private-Vlan, VoIP, QoS, Bandwidth Management, and Multicast.
• Proficient in the use of various utilities and applications including Visio, Sniffing, IP port scanning, and Security assessment tools-backtrack, wire-shark etc.
• In dept knowledge of Cisco and Microsoft OS products, including Cisco Unified Communications Manager (CUCM), Cisco Call Manager Express, MS Exchange Server 2000/2003/2008/2012, VMware Server/WK 10.x Novell GroupWise, and Cisco UCS server platform. Other includes; Cisco - Advance configurations, Switching Technologies and ATM. Checkpoint Firewall, trained and certified Administrator and Engineer
• Experienced in the use of various application packages, such as Microsoft Office, Act, GroupWise, Lotus Notes and Internet browsers.

PROFESSIONAL EXPERIENCE:

Confidential - Lansing, Michigan

Sr. Network Engineer

Responsibilities:

• Detailed knowledge of Cisco Voice Appliances - Cisco Unified Communication Manager, VGR’s, Unity, Call-Manager Express & Voice Gateway - SCCP (Skinny), SIP, H323 and MGCP
• Work closely with all branches of the Military to resolve VoIP and Network related issues
• Responsible for VoIP installation, configuration, and maintenance for NKC/RC-Capital Cluster with a over 7,000 IP phones as well as assisting bases in Kabul and the surrounding areas

IT Consultant (LAN/WAN)

Confidential

Responsibilities:

• Collaborate with vendors (AT&T, Sprint etc) engineers in the best interest of the client. Knowing the corporate mandate, it is my job to lead in the successful of these goals. Approach and methodology vary from project to project but essentially it entails meeting with customers IT staff, identifying the problem, recommending solutions and helping implement the solution.
• Verified and tested standards before turning over project. Liaise with project managers and upper level management to ensure standards are met. Secured and tested connectivity where ever it was necessary.
• Provided, reports and documentation upon completion of all projects. Reports were generally incorporated into standard operation procedure manual.

Confidential

Responsibilities:

• I was responsible for the final configuration of all equipment being deployed into the network.
• Interfaced with ISP’s to coordinate edge equipment upgrade and managed end-user expectations

Confidential

Responsibilities:

• I set up the VPN (site-to-site and client VPN) using Cisco IOS and ASA appliances. Test and verified connectivity
• Rolled out DHCP server and IP addressing scheme, using NATting technology to facilitate resource accessibility

Confidential, Santa Monica, California

Project Lead

Responsibilities:

• Trained the technological staff on the project methodology and scope, and also managed client expectations.
• Responsible for equipment inventory, delivery, and tracking. I also did work estimation, costing & budget

Confidential, Bentonville, Arkansas

Senior WAN Engineer

Responsibilities:

• Test connectivity to all devices - Cash registers, mail servers, file/print servers, client PC’s, and printers. All circuits (T1 and ISDN) were tested for connectivity to the Internet and Corporate Headquarters after router installation.
• Designed the store cable layout with the cable technicians, using UTP category 5 or 6, as necessary, fiber optic (multi-mode) when distance was an issue.
• Provided a daily report for every upgraded store. Collaborated with the business development staff recommending technologies and solutions for large super-stores

Confidential

Senior Consultant

Responsibilities:

• Designed and configured all equipment with load-balancing and fail-over methodology
• Updated the board (Mayors, IT Managers, and County Representative) on a bi-weekly basis
• Deployed disaster recovery solutions to provide better support for the 24x7 requirement
• Designed and recommended Virtual Private Networking Solution for remote access to LAN

Confidential - Irvine, California

Sales / Implementation Engineer

Responsibilities:

• Supported enterprise sales representative in the region
• Implemented/delivered technical solutions (Cisco/Checkpoint/MS) to customers
• Assisted in developing business value propositions
• Participated as part of a sales team in presenting companies products/services