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Implementation & Operations Engineer Resume

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Houston, TX

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SUMMARY:

  • An experienced Network Engineer working in IT since 2011. Past s held include CCNP and CCNA, currently studying for CCIE Routing & Switching. Industry experience includes a multi - vendor ISP and an all Cisco environment. Seeking a fulltime employment position in the Houston area.

TECHNICAL SKILLS:

Network Knowledge & Tools: OSI model, TCP/IP, Ethernet, LAN, IP subnetting, VLAN, router/switch base configurations, Wireshark

Programming Languages & Applications: C++, Java, SQL, Visual Basic, C#, JavaScript/jQuery/CSS/XML, HTMLVisual Studio, NetBeans IDE, SQL Server Management Studio

PROFESSIONAL EXPERIENCE:

Implementation & Operations Engineer

Confidential - Houston, TX

Responsibilities:

  • Configure routers, switches, and firewalls from scratch via CLI
  • Configure Site to Site IPsec VPN tunnel on firewalls for sites not on the AVPN MPLS network
  • Troubleshoot voice services for IP phones in the voice gateway router, Call Manager, and Unity
  • Adding and maintaining AP’s utilizing FlexConnect in the Wireless LAN Controller
  • Isolate the root cause of network issues, and document for future improvements
  • Create Visio diagram to reflect current design after configuration, consolidation, and upgrades at the sites
  • Gained a vast amount of knowledge working on various areas of Cisco technology. Assisted with the new Sugarland regional office move, supporting hundreds of employees, completed on time with no network issues. Took part in a Global Knowledge course for Cisco SISE as part of a new implementation at Confidential .

Network Engineer

Confidential - Houston, TX

Responsibilities:

  • Government contractor, operating as a Cisco security specialist within the Office of Information and Technology, working on the CRISP program to improve the IT infrastructure at the VAMC. Tasks include resolving network security issues, coordinating network change requests, and other related projects at all locations nationwide.
  • Regarded as the Network Specialist on our team to ensure tasks and technical determinations are met with accuracy to resolve current and prevent future network vulnerabilities. Actively participated in many projects, including IOS upgrades, baseline configuration checks for LAN switches, port security implementation, security vulnerability site audits, foreign external IP ACL cleanup, and more. Involved primarily in the ACL remediation project, verifying ACL entries to a standardized list of rules for compliance on protecting medical devices, and reporting any rule violations (vulnerabilities) that pose a risk to the security of the network to management and local facilities for swift remediation. Each yearly review of ACL vulnerabilities has improved satisfactorily since being put on this project.

Network Engineer

Confidential - Monroe, LA

Responsibilities:

  • Tested various circuits, analysis of potential capacity and outage risks, and developed a method of procedure for night team implementation. Reconfigured data path for DSLAM devices and upgraded circuits, improving on circuit load and bandwidth.
  • Developed scripts using TL1 for automation via a UNIX server, implementing SQL and UNIX commands. Modify Perl scripts for ad hoc sites not under current standardizations for customized data pull and automation. Extensive troubleshooting knowledge to resolve and prevent network failures. Part of a team to handle post-migration outages and issues, with most being restored and corrected within 24 hours.
  • Handled many site upgrades from beginning to end, which include: discussing with planning and engineering with proposed change request, laying out a procedure to make the upgrade successful, pre-migration configuration, testing new circuit and/or hardware with local CO techs, scripting the customer connections for night team automation run, and verifying record updates upon successful migration. Assisted colleagues with daytime migrations by creating scripts for automation of customer path changes on site upgrades. Update SNMP communication and traffic speed profiles within the vendor’s NMS to align with Confidential standardization of profiles, inventory accuracy, and continued monitoring. Monitor the automation server via VMware vSphere to ensure uptime and report any latency issues.
  • Successful project completions on all sites maintained under my lead, earning positive reviews from management for my quality of work. Recognized for finding new ways to automate the process on devices that previously were done manually on migrations.

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